Official UK procurement notice
Serious Fraud Office - Case Management System Tender
Authority: Serious Fraud Office (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe Serious Fraud Office (SFO) is seeking to procure a Case Management System (CMS).
The SFO aims to acquire proven, 'off-the-shelf', cloud-based software, that is configurable and has sufficient flexibility to be adapted to suit our specialist needs.
Flexibility and adaptability will be crucial factors in deciding any winning bid. These qualities will permit SFO to maintain resilience against inevitable change, as the successful bid must represent a long-term solution that will continue to provide benefits and add value over time.
In order to ensure adequate conformance to our unique operational requirements, the SFO is looking to contract with a specialist provider active in the criminal justice marketplace, with experience of implementing similar products for public sector bodies.
The winning bidder will be responsible for the technical configuration and implementation of their solution, and must have the capacity and ability to deliver results on time and to budget.
As a result of the sensitivity of the cases we tackle, the SFO requires that any winning solution must be either deployed on a UK located cloud service, or compatible with an existing UK located cloud service. We cannot consider bids where this prerequisite is not met.
CPV: Document management system · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1The SFO intends to acquire and implement a Case Management System via this procurementAwardedRenewal
The SFO intends to acquire and implement a Case Management System via this procurement.
The solution in question must be cloud-based, 'off the shelf', and of sufficient flexibility to be configurable to meet our specialist needs as an agency that both investigates and prosecutes complex economic and financial crime.
The procurement will acquire a long-term solution to meet this requirement, and the winning solution must therefore be iterative by design and nature, to future-proof the system and ensure it continues to add value and benefit to the business over the course of the contract's term. Additional information: Price is not the only award criterion and all criteria are stated only in the procurement documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70%
- Price: 30%
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Oct 2024, 12:00 BST
- Last source update
- 19 Mar 2025, 11:43 GMT
- Authority reference
SFO-CMS-P24- FTS notice number
2025/S 000-010108- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04af92Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 20 Nov 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
Timeline
20 Nov 2024 → 19 Mar 2025 · 3 dates- Submission deadline20 Nov 2024, 12:00 GMT
- Invitations to tender expected27 Nov 2024
- Notice published19 Mar 2025, 11:43 GMT
Notice history
2 events · 3 releases on Find a Tender · since 18 Mar 2025- Status changed to complete18 Mar 2025, 11:46 GMT
- Buyer details updated18 Mar 2025, 11:46 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DateV.2.1 | 12 Mar 2025 | 10 Mar 2025 | -2 d |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Clue Computing Company Limited | £4,548,750 † | — | Awarded |
Contracts
Contract 009874-2025-1 · Clue Computing Company Limited
- Signed
- 12 Mar 2025
- Value
- £4,548,750
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High CourtReview body
- High Court - LondonReview body
Bidders & participating suppliers
1 commercial party on the notice- Clue Computing Company LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria