Official UK procurement notice
Self-Neglect and Hoarding Support - Framework Agreement
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk and Waveney ICS have established a Framework Agreement. We are seeing a high number of referrals into multiple services for individuals living with complex self-neglect and/or hoarding challenges. The Framework Agreement may be reopened for new applications. We are looking for providers of any size interested in self-neglect and hoarding. Providers should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We are interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks.
- Recurrence: The framework agreement will be opened periodically based on need and capacity.
CPV: Accommodation, building and window cleaning services · Guidance services · Health and social work services · Refuse disposal and treatment · Welfare services not delivered through residential institutions
How this framework works
From the published notice- Places
- up to 100 suppliers · 16 bids received (0.2 per place) · 15 appointed
The lotProcurement structure
single lot · value publishedLot #1We sought to establish a Framework Agreement to deliver support and practical help to…AwardedPublished value£3,000,000
We sought to establish a Framework Agreement to deliver support and practical help to people with self-neglect and hoarding. Partners in Norfolk and Waveney worked together to identify the prevalence of this issue and to understand the right type of support to meet people’s needs and improve safety, without causing more trauma to the person and their families. We wanted to be able to provide a diverse and broad range of support to ensure any offer is personalised and achieves the best outcomes for the person. This framework agreement has been developed to support this work, to ensure we can work closely and effectively with a range of suitable providers as part of a wider partnership to best support people. We looked for providers of any size interested in self-neglect and hoarding, providing any of the following services:
- Decluttering and organisation
- Cleaning
- Clearance
- Management of biohazardous wasteProviders are required to have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We were interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks. Additional information: The initial term is for 4 years with the option to extend by up to a further 6 years. The value given is an estimate for the 10 year maximum term and includes permitted use by other local authorities in Norfolk.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 100
- Price: 0
- “Self-Neglect and Hoarding Support - Framework Agreement” is a framework: the contest is a place on its panel, up to 100 suppliers, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · The framework agreement will be opened periodically based on need and capacity.
- First published
- 7 Jun 2023, 13:04 BST
- Last source update
- 6 Sept 2023, 13:59 BST
- Award evaluation window
- 14 Aug 2023 – …
- Authority reference
NCCT42736- FTS notice number
2023/S 000-026340- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03d451Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings maybe brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: The value is an estimate based on possible use of the framework agreement. The framework agreement has been let by Norfolk County Council as the contracting authority, and this can be used by:• Norfolk County Council and its agents• Any successor body to the Council including any company formed by the Council to carry out its Adults functions• Any organisation the Council outsources its Adults requirements to• Any public body with which the Council enters into pooling arrangements for the provision of its Adults services.In addition to those listed above, the framework may also be used by:• Norwich City Council and other District Councils in Norfolk and Waveney
How it was run
Official notice- Appointment period ends
- 14 Aug 2023, 11:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 14 Aug 2023, 11:05 BST
Timeline
3 Jul 2023 → 6 Sept 2023 · 4 dates- Next notice expected3 Jul 2023, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown14 Aug 2023, 11:00 BST
- Bids opened14 Aug 2023, 11:05 BST
- Notice published6 Sept 2023, 13:59 BST
Notice history
4 events · 3 releases on Find a Tender · since 10 Jul 2023- Status changed to active10 Jul 2023, 08:25 BST
- Procurement method changed10 Jul 2023, 08:25 BST
- Deadline published: 14 Aug 2023, 11:00 BST10 Jul 2023, 08:25 BST
- Status changed to complete6 Sept 2023, 13:59 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Self-neglect and Hoarding - Framework Agreement
- Signed
- 6 Sept 2023
- Value
- £3,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 16bids · 16 electronic · 16 from abroad | 15 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NPlaw - Norfolk County CouncilMediation body
- Norfolk County Council - Head of ProcurementReview body
Framework contractors & participating bidders
15 commercial parties on the notice- Access Community TrustFramework contractor
- Bubble fresh limitedFramework contractor
- Canaries Solutions Framework contractor
- Clints RemovalsFramework contractor
- Dazzling Deep CleaningFramework contractor
- Errand Plus and Personal Services LtdFramework contractor
- Ginger ninjas cleaning servicesFramework contractor
- Hygeniq Solutions LtdFramework contractor
- Lofty Heights CICFramework contractor
- Moving Forward-Norfolk CICFramework contractor
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Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.