SEL ICB - 111 IUC Contract

{
  "id": "002188-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-01-12T11:15:18Z",
  "ocid": "ocds-h6vhtk-05ec28",
  "buyer": {
    "id": "GB-NHS-72Q",
    "name": "NHS South East London Integrated Care Board"
  },
  "tender": {
    "id": "2015",
    "lots": [
      {
        "id": "1",
        "title": "Call Handling",
        "value": {
          "amount": 56112000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
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      },
      {
        "id": "2",
        "title": "Bexley in hours IDU",
        "value": {
          "amount": 1698000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
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          "startDate": "2027-04-01T00:00:00+01:00"
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        "submissionTerms": {
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      },
      {
        "id": "3",
        "title": "Bromley in hours IDU",
        "value": {
          "amount": 2394000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "4",
        "title": "Greenwich in hours IDU",
        "value": {
          "amount": 2394000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "5",
        "title": "Lambeth in hours IDU",
        "value": {
          "amount": 2572000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "6",
        "title": "Lewisham in hours IDU",
        "value": {
          "amount": 2832000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "7",
        "title": "Southwark in hours IDU",
        "value": {
          "amount": 2634000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "8",
        "title": "SEL out of hours IDU",
        "value": {
          "amount": 36199000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "Please see the relevant service specification on the Atamis e-tendering portal page.",
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "6",
        "relatedLot": "6",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "7",
        "relatedLot": "7",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      },
      {
        "id": "8",
        "relatedLot": "8",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          }
        ]
      }
    ],
    "title": "SEL ICB - 111 IUC Contract",
    "value": {
      "amount": 106826000,
      "currency": "GBP"
    },
    "status": "active",
    "bidOpening": {
      "date": "2026-03-10T09:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "awardPeriod": {
      "startDate": "2026-03-10T09:00:00Z"
    },
    "description": "South East London (SEL) Integrated Care Board (ICB) is seeking to procure a new NHS 111 service for SEL.\nThe service will be procured in eight Lots: one call handling service, six in-hours Integrated Delivery Units (one per borough) and one out-of-hours Integrated Delivery Unit. The 111 clinical assessment aspect of the service will be delivered via the Integrated Delivery Units both at a local and SEL level.\nInterested providers may bid for between one and eight Lots.\nSEL ICB is seeking collaborative and innovative providers that will ensure the holistic needs of its patients are provided for as close to home as possible, working in tandem with local Integrated Neighbourhood Teams. The combined service offering of the eight Lots must be individually and mutually resilient.\nThe contracts will start on the 1st April 2027 and run for 3 years with the option to extend for a further 2 years at the sole discretion of the Authority.\nThe five-year financial envelope for each Lot is as follows:\nLot 1: Call Handling - £56,112,000\nLot 2: Bexley in hours IDU - £1,698,000\nLot 3: Bromley in hours IDU - £2,394,000\nLot 4: Greenwich in hours IDU - £2,394,000\nLot 5: Lambeth in hours IDU - £2,572,000\nLot 6: Lewisham in hours IDU - £2,832,000\nLot 7: Southwark in hours IDU - £2,634,000\nLot 8: SEL out of hours IDU - £36,199,000",
    "tenderPeriod": {
      "endDate": "2026-03-09T17:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-72Q",
      "name": "NHS South East London Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council, 160 Tooley Street"
      },
      "details": {
        "url": "https://www.selondonics.org/icb/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
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      },
      "identifier": {
        "id": "72Q",
        "scheme": "GB-NHS",
        "legalName": "NHS South East London Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://atamis-1928.my.site.com/s/Welcome",
        "name": "Kieran James Paterson",
        "email": "kieran.james-paterson@nhs.net"
      }
    },
    {
      "id": "GB-FTS-107885",
      "name": "NHS South East London Integrated Care Board",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NHS South East London Integrated Care Board"
      }
    }
  ],
  "language": "en",
  "description": "This is a Provider Selection Regime (PSR) Contract Notice inviting offers under the Competitive  process (The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 11) . The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For avoidance of doubt the provisions of the Public Contract Regulations 2015 do not apply to this award.\nThe Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority, in connection with a competitive Invitation to Tender (ITT) exercise that is being conducted via a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023.\nTo access this opportunity please go to Atamis landing page to register:\nhttps://atamis-1928.my.site.com/s/Welcome\nOnce you are registered and logged in to Atamis you can find the project by searching for \"PRJ2015 South East London 111 Procurement\"\nSubmissions will be assessed in line with the award criteria specified in the tender documents and in line with the stages specified in the tender documents.\nHigh level overview provided below:\nProcurement Specific Questionnaire - Pass/Fail\nITT Questionnaires - 88.00%\nPresentation and Interview Stage - 12.00%",
  "initiationType": "tender"
}

{
  "id": "078721-2025",
  "tag": [
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  "date": "2025-12-02T09:08:28Z",
  "ocid": "ocds-h6vhtk-05ec28",
  "buyer": {
    "id": "GB-NHS-72Q",
    "name": "NHS South East London Integrated Care Board"
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  "tender": {
    "id": "PRJ2015",
    "title": "SEL ICB - 111 IUC Contract (Market Briefing)",
    "amendments": [
      {
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        "unstructuredChanges": [
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            "where": {
              "section": "II.1.4"
            },
            "newValue": {
              "text": "This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2027.\nPlease see the related attachments for further information at the following link:\nhttps://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc\nThen please complete the survey at the following link:\nhttps://forms.office.com/Pages/ResponsePage.aspx?id=oZ5z9bnEj0uUivN-RCh6VChsIqL6KVRGoW26uwoOcPJUMDZBSUFPM0owVTNLUjZSSlJLRFlRM05UMy4u"
            },
            "oldValue": {
              "text": "This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2026.\nPlease see the related attachments for further information at the following link:\nhttps://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc\nThen please complete the survey at the following link:\nhttps://forms.office.com/Pages/ResponsePage.aspx?id=oZ5z9bnEj0uUivN-RCh6VChsIqL6KVRGoW26uwoOcPJUMDZBSUFPM0owVTNLUjZSSlJLRFlRM05UMy4u"
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    ],
    "legalBasis": {
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    "description": "This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2026.\nPlease see the related attachments for further information at the following link:\nhttps://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc\nThen please complete the survey at the following link:\nhttps://forms.office.com/Pages/ResponsePage.aspx?id=oZ5z9bnEj0uUivN-RCh6VChsIqL6KVRGoW26uwoOcPJUMDZBSUFPM0owVTNLUjZSSlJLRFlRM05UMy4u",
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        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council, 160 Tooley Street"
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      "details": {
        "url": "https://www.selondonics.org/icb/"
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  "date": "2025-12-01T15:33:25Z",
  "ocid": "ocds-h6vhtk-05ec28",
  "buyer": {
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    "name": "NHS South East London Integrated Care Board"
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        "status": "planned",
        "description": "To be outlined when the opportunity goes live."
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    "items": [
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        "relatedLot": "1",
        "deliveryAddresses": [
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            "region": "UKI"
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    ],
    "title": "SEL ICB - 111 IUC Contract (Market Briefing)",
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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    "description": "This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2026.\nPlease see the related attachments for further information at the following link:\nhttps://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc\nThen please complete the survey at the following link:\nhttps://forms.office.com/Pages/ResponsePage.aspx?id=oZ5z9bnEj0uUivN-RCh6VChsIqL6KVRGoW26uwoOcPJUMDZBSUFPM0owVTNLUjZSSlJLRFlRM05UMy4u",
    "communication": {
      "futureNoticeDate": "2026-01-20T00:00:00Z"
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    "classification": {
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      "name": "NHS South East London Integrated Care Board",
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        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council, 160 Tooley Street"
      },
      "details": {
        "url": "https://www.selondonics.org/icb/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
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          {
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            "scheme": "COFOG",
            "description": "Health"
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      "identifier": {
        "id": "72Q",
        "scheme": "GB-NHS",
        "legalName": "NHS South East London Integrated Care Board"
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      "contactPoint": {
        "url": "https://atamis-1928.my.site.com/s/Welcome",
        "name": "Kieran James Paterson",
        "email": "kieran.james-paterson@nhs.net"
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  "language": "en",
  "initiationType": "tender"
}