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Official procurement procedure

Security Operations Centre

IT services: consulting
software development
Internet and support
East of England (UKH3)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Essex County Council: "Security Operations Centre". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityEssex County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Essex County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Essex County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 3 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityEssex County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Sept 2024, 11:33 BST
Last source update6 Sept 2024, 11:33 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
East of England (UKH3)
OCIDocds-h6vhtk-0498b7
What is being bought
Essex County Council's Technology Services department operates a hybrid security operations centre (SOC) model, in which an internal team is complimented by an external supplier providing a 24/7 service. This contract is to procure a service that will provide 24 hours a day, 7 days a week, 365 days a year monitoring and alerting service on the Council's systems designed to rapidly detect and alert the Council to cyber threats.
What changed
From the official release history
  1. tender value changed
    6 Sept 2024, 11:33 BST
  2. Published value updated to £10,000,000
    6 Sept 2024, 11:33 BST
  3. Status changed to complete
    6 Sept 2024, 11:33 BST
  4. Status changed to active
    6 Sept 2024, 11:33 BST
  5. Official notice release published
    6 Sept 2024, 11:33 BST
  6. Official notice release published
    6 Sept 2024, 11:33 BST
  7. Submission deadline changed to published date
    6 Sept 2024, 11:33 BST
  8. Submission deadline changed to 8 Oct 2024, 12:00 BST
    6 Sept 2024, 11:33 BST
  9. Buyer information updated
    6 Sept 2024, 11:33 BST
  10. Buyer information updated
    6 Sept 2024, 11:33 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This service will provide a 24/7/365 SOC service capable of detecting and alerting ECC to any potential cyber security incidents.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Sept 2024, 11:33 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 14 Aug 2024, 00:00 BST · £205,031
Commercial outcome and competition
Awards
Phoenix Software Ltd
Not published · Not published · active
Contracts
Security Operations Centre
£205,031 · signed 14 Aug 2024, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

Essex County Council

Contracting authority GB-FTS-120717
View buyer profile

  • Essex County Council
    buyer

    COUNTY HALL, CHELMSFORD, UKH36, CM11QH
    georgia.agius@essex.gov.uk

  • Essex County Council
    reviewBody

    Chelmsford

  • Phoenix Software Limited
    supplier

    GB-COH: 2548628
    Bytes House, Surrey, UKJ26, KT22 7TW
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleDirect award via a waiver to the incumbent provider for one year only. It is not possible for another contractor to be procured for this one year period because it requires bespoke code to be written for the Council. Also, the current monitoring system is owned by Phoenix Software Ltd and was purpose built to the Council's requirements. Another organisation cannot provide the commissioned service given the code owned by the incumbent provider would not be transferrable. Failure to maintain this system, exposes the Council to a far greater risk of undetected cyber-attack.