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AwardedFind a Tender · award

Security and Concierge

Buyer: Notting Hill Genesis →

BuyerNotting Hill Genesis
StatusAwarded
DeadlineNot published
ValueValue not published
Published11 Oct 2022

What is being bought

NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.

Delivery location

UKI

Categories

Security services 79710000

Lot details

Lot 1

NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager. The successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration. To carry out patrols of the site report any instances of criminality to the relevant authorities and challenge any unauthorised access to site. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the security and concierge service at the below estates and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN

Statuscancelled

Award criteria
Criterion 1 — 60
Criterion 1 — 40

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Security services (79710000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7404 median · 30.9 average (5,803 of 13,740 with a bid count)3.2 average (6,507 of 13,740 with named award suppliers)1 comparable price pairs
Same buyer650 median · 47.6 average (5 of 6 with a bid count)16 average (5 of 6 with named award suppliers)Not published
Delivery region: UKI1,0904 median · 37.6 average (486 of 1,090 with a bid count)3.8 average (543 of 1,090 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

028525-2022-1

Statusactive
Value£1,184,016

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02cca7
Latest release ID028525-2022
Latest release timestampTue Oct 11 2022 11:05:06 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
11 Oct 2022award, contract028525-2022
26 Jul 2021tender017721-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "028525-2022",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
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        "id": "1",
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        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2022-10-11T12:05:06+01:00",
  "ocid": "ocds-h6vhtk-02cca7",
  "buyer": {
    "id": "GB-FTS-337",
    "name": "Notting Hill Genesis"
  },
  "awards": [
    {
      "id": "028525-2022-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-65602",
          "name": "SSG SUPPORT SERVICE GROUP"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "609308549",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "There will be an option to extend by an additional 2 years"
        },
        "hasOptions": true,
        "description": "NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.\nNotting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols.  We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.   \nThe successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration.\n To carry out patrols of the site report any instances of criminality to the relevant  authorities and challenge any unauthorised access to site.\n We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge \nTo work in partnership with NHG , to be able to  communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . \n The successful service provider will be responsible for all aspects of the security and concierge service at the below estates  and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Criterion 1",
              "type": "quality",
              "description": "60"
            },
            {
              "name": "Criterion 1",
              "type": "cost",
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            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "LONDON"
        },
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ]
      }
    ],
    "title": "Security and Concierge",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates  , the contract will be for the duration of four years with the option to extend two further periods of one year each.\nNotting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols.  We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.",
    "classification": {
      "id": "79710000",
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      "description": "Security services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
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      "id": "GB-FTS-337",
      "name": "Notting Hill Genesis",
      "roles": [
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      "address": {
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        "locality": "London",
        "postalCode": "N1 9FL",
        "countryName": "United Kingdom",
        "streetAddress": "Bruce Kenrick House, 2 Killick Street"
      },
      "details": {
        "url": "http://www.nhggroup.org.uk",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
          {
            "id": "06",
            "scheme": "COFOG",
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        ]
      },
      "identifier": {
        "legalName": "Notting Hill Genesis"
      },
      "contactPoint": {
        "name": "Lorraine Taylor",
        "email": "lorraine.taylor@nhg.org.uk",
        "telephone": "+44 07540122911"
      }
    },
    {
      "id": "GB-FTS-65602",
      "name": "SSG SUPPORT SERVICE GROUP",
      "roles": [
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      ],
      "address": {
        "region": "UKI",
        "locality": "LONDON",
        "postalCode": "RM7 7HL",
        "countryName": "United Kingdom",
        "streetAddress": "UNIT 5 STANTON GATE, 49 MAWNEY ROAD, ROMFORD"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "09675743",
        "legalName": "SSG SUPPORT SERVICE GROUP"
      }
    },
    {
      "id": "GB-FTS-339",
      "name": "Notting Hill Housing Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
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        "postalCode": "N1 9FL",
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        "streetAddress": "Bruce Kenrick House, 2 Killick Street"
      },
      "details": {
        "url": "http://www.nhggroup.org.uk"
      },
      "identifier": {
        "legalName": "Notting Hill Housing Trust"
      },
      "contactPoint": {
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        "telephone": "+44 7540122911"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
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      "value": {
        "amount": 1184016,
        "currency": "GBP"
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      "status": "active",
      "awardID": "028525-2022-1",
      "dateSigned": "2022-04-11T00:00:00+01:00"
    }
  ],
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=727168297\n GO Reference: GO-20221011-PRO-21122243",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
11 Oct 2022 · 028525-2022 · award, contract
{
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  "ocid": "ocds-h6vhtk-02cca7",
  "buyer": {
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    "name": "Notting Hill Genesis"
  },
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        }
      ],
      "relatedLots": [
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    }
  ],
  "tender": {
    "id": "609308549",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "There will be an option to extend by an additional 2 years"
        },
        "hasOptions": true,
        "description": "NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.\nNotting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols.  We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.   \nThe successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration.\n To carry out patrols of the site report any instances of criminality to the relevant  authorities and challenge any unauthorised access to site.\n We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge \nTo work in partnership with NHG , to be able to  communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . \n The successful service provider will be responsible for all aspects of the security and concierge service at the below estates  and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN",
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    "items": [
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    "title": "Security and Concierge",
    "status": "complete",
    "legalBasis": {
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    "description": "NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates  , the contract will be for the duration of four years with the option to extend two further periods of one year each.\nNotting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols.  We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.",
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
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    "procurementMethod": "selective",
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  },
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      "address": {
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        "locality": "London",
        "postalCode": "N1 9FL",
        "countryName": "United Kingdom",
        "streetAddress": "Bruce Kenrick House, 2 Killick Street"
      },
      "details": {
        "url": "http://www.nhggroup.org.uk",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
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            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
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        ]
      },
      "identifier": {
        "legalName": "Notting Hill Genesis"
      },
      "contactPoint": {
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        "email": "lorraine.taylor@nhg.org.uk",
        "telephone": "+44 07540122911"
      }
    },
    {
      "id": "GB-FTS-65602",
      "name": "SSG SUPPORT SERVICE GROUP",
      "roles": [
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      ],
      "address": {
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        "locality": "LONDON",
        "postalCode": "RM7 7HL",
        "countryName": "United Kingdom",
        "streetAddress": "UNIT 5 STANTON GATE, 49 MAWNEY ROAD, ROMFORD"
      },
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        "countryName": "United Kingdom",
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        "legalName": "Notting Hill Housing Trust"
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  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=727168297\n GO Reference: GO-20221011-PRO-21122243",
  "initiationType": "tender"
}
26 Jul 2021 · 017721-2021 · tender
{
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        "description": "NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.\nNotting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols.  We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.   \nThe successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration.\n To carry out patrols of the site report any instances of criminality to the relevant  authorities and challenge any unauthorised access to site.\n We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge \nTo work in partnership with NHG , to be able to  communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . \n The successful service provider will be responsible for all aspects of the security and concierge service at the below estates  and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN",
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    "tenderPeriod": {
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    },
    "hasRecurrence": false,
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      "description": "Security services"
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    "submissionTerms": {
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    },
    "submissionMethod": [
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    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-UK-London:-Security-services./G44Z8J85WN",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
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      "id": "GB-FTS-337",
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        "postalCode": "N1 9FL",
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        "streetAddress": "Bruce Kenrick House, 2 Killick Street"
      },
      "details": {
        "url": "http://www.nhggroup.org.uk",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
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        ]
      },
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      },
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        "name": "Lorraine Taylor",
        "email": "lorraine.taylor@nhg.org.uk",
        "telephone": "+44 07540122911"
      }
    },
    {
      "id": "GB-FTS-339",
      "name": "Notting Hill Housing Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "N1 9FL",
        "countryName": "United Kingdom",
        "streetAddress": "Bruce Kenrick House, 2 Killick Street"
      },
      "details": {
        "url": "http://www.nhggroup.org.uk"
      },
      "identifier": {
        "legalName": "Notting Hill Housing Trust"
      },
      "contactPoint": {
        "email": "lorraine.taylor@nhg.org.uk",
        "telephone": "+44 7540122911"
      }
    }
  ],
  "language": "en",
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-London:-Security-services./JS9CF6J3NE\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/JS9CF6J3NE\n GO Reference: GO-2021726-PRO-18630018",
  "initiationType": "tender"
}