Official UK procurement notice
Security and Concierge · UK public procurement notice
Authority: Notting Hill Genesis (Public body)
What is being bought
Published requirement descriptionNHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.
Notting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.
CPV: Security services
The lotProcurement structure
single lot · value publishedLot #1NHG intends to appoint a single service provider to provide the Concierge and Security…AwardedPublished value£3,000,000
NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each.
Notting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday – Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.
The successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration.
To carry out patrols of the site report any instances of criminality to the relevant authorities and challenge any unauthorised access to site.
We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge
To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings .
The successful service provider will be responsible for all aspects of the security and concierge service at the below estates and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/G44Z8J85WN ↗
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Criterion 1: 60%
- Criterion 1: 40%
Published award criteria (2)
- Criterion 1: 60
- Criterion 1: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 26 Jul 2021, 18:15 BST
- Last source update
- 11 Oct 2022, 12:05 BST
- Authority reference
609308549- FTS notice number
2022/S 000-028525- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02cca7Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=727168297 GO Reference: GO-20221011-PRO-21122243
How it was run
Official notice- Submission deadline
- 24 Aug 2021, 17:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
24 Aug 2021 → 11 Oct 2022 · 2 dates- Submission deadline24 Aug 2021, 17:00 BST
- Notice published11 Oct 2022, 12:05 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete11 Oct 2022, 12:05 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Ssg Support Services Group LtdSME | £1,184,016 † | — | Awarded |
Contracts
Contract 028525-2022-1 · Ssg Support Services Group LtdSME
- Signed
- 11 Apr 2022
- Value
- £1,184,016
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Notting Hill Housing TrustReview body
Bidders & participating suppliers
1 commercial party on the notice- SSG SUPPORT SERVICE GROUPAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria