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ClosedFind a Tender · tender

SECURE TRANSPORT SERVICES FOR MENTAL HEALTH PATIENTS

Buyer: Cardiff and Vale University Health Board →

Participate on etenderwales.ukp.app.jaggaer.com ↗External submission platform

BuyerCardiff and Vale University Health Board
StatusClosed
Deadline27 Jul 2026
ValueValue not published
Published23 Jun 2026

What is being bought

The provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan, supporting safe, timely, and compassionate transfers between healthcare and community settings, including urgent and high-risk journeys on a 24/7 basis. The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further two years

Delivery location

UKL22

Categories

Ambulance services 85143000Ambulance services 85143000

Lot details

Lot 1

The contract is for the provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan. The service will support the safe, timely, and compassionate transfer of patients between a range of settings, including acute hospital sites, community locations, inpatient mental health units, and other clinically appropriate destinations across the UK. This will include hospital-to-hospital transfers, community-to-hospital admissions, discharge-related transport, and other clinically required journeys. The provider will be required to deliver a flexible, responsive, and multi-purpose transport service capable of meeting a wide range of patient needs, including routine, urgent, and high-risk transfers. This includes the safe conveyance of patients detained under the Mental Health Act, as well as those requiring enhanced supervision, secure transport arrangements, or specialist handling. All services must be delivered in a manner that prioritises patient safety, dignity, and wellbeing, with staff trained in trauma-informed care, de-escalation techniques, and the safe and proportionate use of restraint where clinically necessary. The service must operate 24 hours a day, 7 days a week, 365 days per year, supporting both pre-planned and emergency requests. Providers will be expected to meet defined response times, including urgent responses within one hour and standard responses within two hours. The provider must maintain an appropriately resourced and roadworthy fleet, including vehicles capable of meeting enhanced safety requirements (such as secure pods or cells where required), and ensure availability of suitable staffing levels determined through risk assessment for each journey. The provider will also be required to ensure full compliance with all relevant statutory, regulatory, and clinical standards, including the Mental Health Act, safeguarding requirements, NHS Wales standards, and applicable guidance from Healthcare Inspectorate Wales. Robust arrangements for quality assurance, incident reporting, performance monitoring, and continuous improvement will be expected, alongside effective communication and coordination with Health Board services. The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further period of up to two years, subject to satisfactory performance and agreement by the Health Board.

Statusactive
Value£2,500,000

What is included

ItemCategoryQuantity
1Ambulance servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Ambulance services (85143000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8514,1381 median · 37.3 average (6,194 of 14,138 with a bid count)2.1 average (7,034 of 14,138 with named award suppliers)10 comparable price pairs
Same buyer31.5 median · 1.5 average (2 of 3 with a bid count)2.3 average (3 of 3 with named award suppliers)Not published
Delivery region: UKL22851 median · 2.1 average (21 of 85 with a bid count)1.8 average (44 of 85 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNo
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-059754
Latest release ID058799-2026
Latest release timestampTue Jun 23 2026 09:11:43 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2026-07-27T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: start2026-07-27T12:00:00+01:00
Award period: endNot published
Submission method detailshttps://etenderwales.ukp.app.jaggaer.com/web/login.shtml
Submission languagesen, cy
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
23 Jun 2026tender058799-2026
10 Sept 2025planning055281-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "date": "2026-06-23T10:11:43+01:00",
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  "buyer": {
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    "name": "Cardiff and Vale University Health Board"
  },
  "tender": {
    "id": "CAV-CP-63142",
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        "hasOptions": false,
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    "tenderPeriod": {
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      "bidValidityPeriod": {
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com/web/login.shtml",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "id": "GB-FTS-182054",
      "name": "Cardiff and Vale University Health Board",
      "roles": [
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      ],
      "address": {
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        "postalCode": "CF14 4HH",
        "countryName": "United Kingdom",
        "streetAddress": "2nd Floor, Woodland House, Maes-Y-Coed Road"
      },
      "details": {
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  "initiationType": "tender"
}
Complete JSON history (2 releases)
23 Jun 2026 · 058799-2026 · tender
{
  "id": "058799-2026",
  "tag": [
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  "date": "2026-06-23T10:11:43+01:00",
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10 Sept 2025 · 055281-2025 · planning
{
  "id": "055281-2025",
  "tag": [
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  "date": "2025-09-10T10:42:52+01:00",
  "ocid": "ocds-h6vhtk-059754",
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        ],
        "additionalClassifications": [
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            "description": "Taxi services"
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          {
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            "description": "Hire of passenger cars with driver"
          },
          {
            "id": "60130000",
            "scheme": "CPV",
            "description": "Special-purpose road passenger-transport services"
          },
          {
            "id": "85143000",
            "scheme": "CPV",
            "description": "Ambulance services"
          }
        ]
      }
    ],
    "title": "Secure Patients Transport for Mental Health Patients",
    "value": {
      "amount": 2500000,
      "currency": "GBP",
      "amountGross": 3000000
    },
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Cardiff and Vale University Health Board (CAVUHB), have the requirement for Secure Mental Health Patient Transport, which involves the safe and appropriate transfer of individuals experiencing acute psychiatric symptoms or crises. This includes transfers between hospitals, from home or care settings to hospital, and to or from secure facilities. \nThe service must ensure the safety of the patient, transport staff, and the public. It requires trained personnel skilled in de-escalation and restraint, specialist vehicles with appropriate safety modifications, and the use of physical or procedural controls where necessary, particularly for patients detained under the Mental Health Act. \nThe service requirements must be available 24/7, using secure, specialist mental health vehicles. Vehicles should be equipped with pods or cells when required, based on a risk assessment. Response times must meet the following standards: \n• Urgent: within 30 minutes \n• Standard: within 4 hours \n• Pre-planned: within and up to 24 hours \nThe service must provide national coverage with no distance limitations and should operate a fleet that is either already low-carbon or transitioning away from petrol and diesel. A robust booking and communication system is essential, along with staff who are knowledgeable about the Mental Health Act. Staffing levels should be determined through a risk assessment process.",
    "communication": {
      "futureNoticeDate": "2025-11-03T23:59:59+00:00"
    },
    "aboveThreshold": true,
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
      "roles": [
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      ],
      "address": {
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        "locality": "Cardiff",
        "postalCode": "CF14 4HH",
        "countryName": "United Kingdom",
        "streetAddress": "2nd Floor, Woodland House, Maes-Y-Coed Road"
      },
      "details": {
        "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "RQF",
        "scheme": "GB-NHS"
      },
      "contactPoint": {
        "name": "Lily Prance",
        "email": "lily.prance@wales.nhs.uk",
        "telephone": "+442921500642"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "055281-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/055281-2025",
        "format": "text/html",
        "noticeType": "UK1",
        "description": "Pipeline notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-09-10T10:42:52+01:00"
      }
    ]
  },
  "initiationType": "tender"
}