Official UK procurement notice
SECURE TRANSPORT SERVICES FOR MENTAL HEALTH PATIENTS
Authority: Cardiff and Vale University Health Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan, supporting safe, timely, and compassionate transfers between healthcare and community settings, including urgent and high-risk journeys on a 24/7 basis. The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further two years
CPV: Ambulance services
The lotProcurement structure
single lot · value publishedLot #1The contract is for the provision of secure transport services for mental health…RenewalPublished value£2,500,000
The contract is for the provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan. The service will support the safe, timely, and compassionate transfer of patients between a range of settings, including acute hospital sites, community locations, inpatient mental health units, and other clinically appropriate destinations across the UK. This will include hospital-to-hospital transfers, community-to-hospital admissions, discharge-related transport, and other clinically required journeys.
The provider will be required to deliver a flexible, responsive, and multi-purpose transport service capable of meeting a wide range of patient needs, including routine, urgent, and high-risk transfers. This includes the safe conveyance of patients detained under the Mental Health Act, as well as those requiring enhanced supervision, secure transport arrangements, or specialist handling. All services must be delivered in a manner that prioritises patient safety, dignity, and wellbeing, with staff trained in trauma-informed care, de-escalation techniques, and the safe and proportionate use of restraint where clinically necessary.
The service must operate 24 hours a day, 7 days a week, 365 days per year, supporting both pre-planned and emergency requests. Providers will be expected to meet defined response times, including urgent responses within one hour and standard responses within two hours. The provider must maintain an appropriately resourced and roadworthy fleet, including vehicles capable of meeting enhanced safety requirements (such as secure pods or cells where required), and ensure availability of suitable staffing levels determined through risk assessment for each journey.
The provider will also be required to ensure full compliance with all relevant statutory, regulatory, and clinical standards, including the Mental Health Act, safeguarding requirements, NHS Wales standards, and applicable guidance from Healthcare Inspectorate Wales. Robust arrangements for quality assurance, incident reporting, performance monitoring, and continuous improvement will be expected, alongside effective communication and coordination with Health Board services.
The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further period of up to two years, subject to satisfactory performance and agreement by the Health Board.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 10 Sept 2025, 10:42 BST
- Last source update
- 23 Jun 2026, 10:11 BST
- Award evaluation window
- 27 Jul 2026 – …
- Authority reference
CAV-CP-63142- FTS notice number
2026/S 000-058799- Latest notice
- Pipeline notice (UK1)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059754Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: This is a Provider Selection Regime Wales (PSR Wales) Contract Notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. Procurement documents, including detailed instructions on how to submit bids and the required information, are available at the following link: https://etenderwales.bravosolution.co.uk/home.html. The criteria for contract award decisions can also be found there. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=165067 Bids will be evaluated in accordance with the award criteria set out in this ITT using a structured evaluation process. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=166753 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: Community Benefits Clauses will be applied in line with Welsh Government policy, focusing on delivering social, economic, and environmental benefits. This includes supporting local employment, engaging with local supply chains (including SMEs), promoting sustainable practices, and contributing to the well-being of communities across Cardiff and the Vale of Glamorgan. (WA Ref:166753) The buyer considers that this contract is suitable for consortia.
How it was run
Official notice- Submission deadline
- 27 Jul 2026, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 180 days from the deadline
- Bids opened
- 27 Jul 2026, 12:00 BST
Timeline
10 Sept 2025 → 27 Jul 2026 · 6 dates- Planning notice published10 Sept 2025, 10:42 BST
- Tender notice expected350 days ago3 Nov 2025, 23:59 GMT
- Contract starts202 days ago1 Apr 2026, 00:00 BST
- Latest notice published119 days ago23 Jun 2026, 10:11 BST
- Submission deadline85 days ago27 Jul 2026, 12:00 BST
- Bids opened85 days ago27 Jul 2026, 12:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 10 Sept 2025- Pipeline notice published10 Sept 2025, 10:42 BSTUK1
- Status changed to active23 Jun 2026, 10:11 BST
- Deadline published: 27 Jul 2026, 12:00 BST23 Jun 2026, 10:11 BST
- Buyer details updated23 Jun 2026, 10:11 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply
Dispute resolution & review bodies
- High CourtReview body
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Pipeline notice Pipeline notice on Find a Tender