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AwardedFind a Tender · award

SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Buyer: Cardiff and Vale University Health Board →

BuyerCardiff and Vale University Health Board
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Mar 2026

What is being bought

The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleSciex is the only supplier capable of delivering the specialist maintenance, servicing, and software support required for the QTRAP 6500+ and Triple Quad 5500 analytical systems, along with their associated LC components, due to their position as the original equipment manufacturer. These instruments underpin time‑critical clinical assays, meaning uninterrupted performance, rapid issue resolution, and full calibration integrity are essential for maintaining safe and timely patient testing. Sciex alone has access to certified replacement parts, OEM‑trained engineers, proprietary diagnostic tools, remote monitoring, and system‑specific software and applications support, all of which are necessary to ensure validated performance and compliance with clinical standards. Their expertise and support model constitute a unique and irreplicable capability, as no third‑party provider can legally or technically deliver the same level of servicing or access to OEM‑specific tools. Using any alternative supplier would risk system malfunction, extended downtime, and compromised clinical assay integrity, directly endangering service continuity and patient turnaround times. For these reasons, the requirement can only be fulfilled by Sciex under a single‑supplier route.
Rationale classificationssingleSuppliersUniqueWorkArtPerformance, singleSuppliersTechnicalReasons
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Statusactive
Value£225,792

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0657a7
Latest release ID020911-2026
Latest release timestampMon Mar 09 2026 13:50:30 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
9 Mar 2026award, contract020911-2026
19 Feb 2026award, contract015071-2026
19 Feb 2026award, contract015031-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
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19 Feb 2026 · 015071-2026 · award, contract
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        "locality": "Cardiff",
        "postalCode": "CF15 7QZ",
        "countryName": "United Kingdom",
        "streetAddress": "4-5 Charnwood Court Heol Billingsley"
      },
      "identifier": {
        "id": "PXWV-6492-CGMN",
        "scheme": "GB-PPON"
      },
      "roleDetails": "NHS Wales Shared Services Partnership (NWSSP), hosted by Velindre University NHS Trust, provides essential shared services for NHS Wales by delivering high‑quality administrative, technical, and professional support across areas such as procurement, HR, finance, legal services, and more, helping Health Boards and Trusts operate efficiently and consistently across the country",
      "contactPoint": {
        "email": "Corporate.Services2@wales.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PZXC-1937-DMVH",
      "name": "AB Sciex UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD61",
        "country": "GB",
        "locality": "Warrington",
        "postalCode": "WA1 1RX",
        "countryName": "United Kingdom",
        "streetAddress": "Phoenix House"
      },
      "details": {
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZXC-1937-DMVH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "contracts.uk.service@sciex.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
19 Feb 2026 · 015031-2026 · award, contract
{
  "id": "015031-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-02-19T08:55:27Z",
  "ocid": "ocds-h6vhtk-0657a7",
  "buyer": {
    "id": "GB-PPON-PPPR-7969-BTJG",
    "name": "Cardiff and Vale University Health Board"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKL22",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "50400000",
              "scheme": "CPV",
              "description": "Repair and maintenance services of medical and precision equipment"
            }
          ]
        }
      ],
      "title": "SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT",
      "value": {
        "amount": 225792.24,
        "currency": "GBP",
        "amountGross": 270950.69
      },
      "status": "pending",
      "documents": [
        {
          "id": "015031-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/015031-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-02-19T08:55:27Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-PPON-PZXC-1937-DMVH",
          "name": "AB Sciex UK Limited "
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-03-09T23:59:59+00:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-04-29T23:59:59+01:00",
        "startDate": "2026-03-30T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "CAV-DIR (2025-2026) 259",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.\nSciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Sciex qualifies as a single supplier on the basis of both exclusive intellectual property rights and technical necessity, as the OEM holds sole access to the certified parts, proprietary software, diagnostic tools, and specialised engineering expertise required to maintain and support the QTRAP 6500+ and Triple Quad 5500 systems and their associated LC components; no alternative supplier can legally or technically provide the manufacturer‑level servicing, software assurance, or clinical applications support needed to ensure continuous, reliable operation of these time‑critical clinical instruments, meaning that any lapse in OEM support would pose a significant risk to service continuity, instrument performance, and patient result turnaround",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      },
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PPPR-7969-BTJG",
      "name": "Cardiff and Vale University Health Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF14 4HH",
        "countryName": "United Kingdom",
        "streetAddress": "Woodland House Maes Y Coed Road "
      },
      "details": {
        "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PPPR-7969-BTJG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Nicola Williams",
        "email": "Nicola.williams33@wales.nhs.com",
        "telephone": "+442921500649"
      }
    },
    {
      "id": "GB-PPON-PXWV-6492-CGMN",
      "name": "NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)",
      "roles": [
        "procuringEntity"
      ],
      "address": {
        "region": "UKL15",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF15 7QZ",
        "countryName": "United Kingdom",
        "streetAddress": "4-5 Charnwood Court Heol Billingsley"
      },
      "identifier": {
        "id": "PXWV-6492-CGMN",
        "scheme": "GB-PPON"
      },
      "roleDetails": "NHS Wales Shared Services Partnership (NWSSP), hosted by Velindre University NHS Trust, provides essential shared services across NHS Wales, supporting Health Boards and Trusts with high‑quality administrative, technical, and professional functions that help deliver efficient, customer‑focused operations for the wider NHS system.",
      "contactPoint": {
        "email": "Corporate.Services2@wales.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PZXC-1937-DMVH",
      "name": "AB Sciex UK Limited ",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD61",
        "country": "GB",
        "locality": "Warrington",
        "postalCode": "WA1 1RX",
        "countryName": "United Kingdom",
        "streetAddress": "Phoenix House "
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "PZXC-1937-DMVH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "contracts.uk.service@sciex.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}