SBC 1224 Housing Responsive Maintenance and Void Property Works

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 1: Voids (Non-Section 20): To provide the full range of internal refurbishment and associated repairs previously identified as being required in order to return temporarily empty properties (otherwise known as ‘Voids’) to a suitable letting standard. To further undertake refurbishment and repairs previously identified as being required to external fixtures. Any wholesale replacement of elements (Major Component Renewals) will generally be covered by existing planned maintenance contracts however they will be required under this contract if it is deemed necessary by the client for these works to be carried out to the property whilst at the void stage. Major Component Renewals will relate to kitchen and bathrooms and associated works. These works will be classified as a ‘Major Void’ for timescale purposes and will incorporate Major Component Renewal rates.It is the council’s intention to transition a significant portion of this work in-house beginning in the second year of the contract. This approach reflects the council's commitment to developing internal capacity, enhancing control over quality, and optimising long-term value for money. The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 2: Disrepair (Section 20): Surveyor and Contractors will begin by conducting a thorough inspection of the property to identify all areas of disrepair, including structural deficiencies, plumbing issues, electrical faults, and damage to fixtures. Upon assessment, immediate repairs should be prioritised, starting with structural reinforcements where needed, and addressing any leaks in plumbing or roofing to prevent further damage. Contractors must follow specified works program and replace or repair any broken fixtures. Additionally, any compromised electrical wiring should be replaced by qualified electricians to guarantee safety and compliance with regulations. After addressing these critical repairs, contractors should focus on aesthetic improvements, including drywall replacement, painting, and flooring restoration, using high-quality materials to enhance durability. Finally, it is essential to document all repairs and provide recommendations for regular maintenance to prevent future disrepair issues, ensuring the property remains safe and functional for tenants.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 3: Repairs (Section 20): To provide the full range of minor maintenance and fair wear and tear repairs to internal and external areas of occupied domestic properties and shared access and egress areas of communal properties. To further include maintenance and general day-to-day repairs to internal and external areas around communal properties. Work types included but not limited to, would be plumbing, carpentry, tiling, plastering.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 4: Damp and Mould (Section 20): Contractors are expected to conduct a comprehensive assessment of the affected areas to identify the sources of damp and mould, such as leaks, poor drainage, or inadequate ventilation. Upon confirmation of the issues, the first step is to address any structural repairs, including fixing leaks in plumbing, roofs, or walls, and ensuring proper drainage around the property. Contaminated materials, such as damaged plaster, flooring, or furnishings, must be safely removed and disposed of according to health and safety regulations. Following this, contractors should apply appropriate damp-proofing solutions, such as chemical treatments or the installation of damp-proof membranes, to prevent moisture ingress. Repairs to affected surfaces should include re-plastering with moisture-resistant materials, repainting with anti-mould paint. Finally, contractors must ensure that ventilation systems are assessed and improved, potentially adding vents or extractor fans to promote air circulation and mitigate future damp and mould issues.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope

• Lot 5: Windows and Doors (Section 20): To undertake the full range of glazing repairs and renewals to single, double and Georgian wired glazing in domestic properties, and the windows and doors of communal properties. To further include the full replacement of windows/doors as directed. Works will include windows at height as necessary.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 6: Roofing (Section 20): To undertake the full range of repairs and renewals to all types of flat and pitched roofing structures, including temporary emergency repairs as deemed necessary. To further undertake a full repair and renewal service to chimneys of all types of construction. This service will be provided to roofs of residential and communal properties plus garages.To provide a full scaffolding erection, maintenance, and strike service for residential and communal properties of all descriptionsThe Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 7: Drainage (Section 20): To undertake the full range of repairs and renewals to all types of external underground water drainage structures and systems, including restitution of all earthworks and the surrounding landscape. To further include works to repair, maintain, and where required install drainage structures such as soakaways. This service will be provided to both domestic properties and communal areas.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 8: Out Of Hours General (Non-Section 20): The Out of Hours (OOH) is designed to address urgent repair needs that arise outside of regular working hours 08:00hrs - 16:00hrs ensuring the safety and well-being of residents. This service focuses on providing immediate solutions for critical issues such as leaks, heating failures, or security breaches, which, if left unattended, could pose risks to property and tenant safety. To assess situations quickly and implement temporary fixes to mitigate further damage until more comprehensive repairs can be conducted during standard operating hours. By prioritising swift response times and effective communication, the OOH Service aims to enhance tenant satisfaction and maintain the integrity of social housing propertiesThe Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts) The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed. The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates

Stevenage Borough Council is seeking suitable Suppliers for the provision of Housing Responsive Maintenance and Void Property Works via a tender with multiple lots. It is anticipated that the contracts will commence on 25th March 2025 for the non-Section 20 Lots and 25th April 2025 for the Section 20 LotsScope:

• Lot 9: Out Of Hours Electrical (Non-Section 20): The Out of Hours (OOH) service will help with urgent electrical issues that happen outside of regular working hours (08:00hrs - 16:00hrs), keeping residents safe and comfortable. This service quickly addresses critical problems like power outages, heating issues, or security system failures, which can put tenants at risk if not fixed right away. The expectation is for Electrical engineers to respond promptly to assess the situation and make temporary repairs to prevent further damage until permanent fixes can be done during regular hours. By focusing on quick responses and clear communication, the OOH service aims to improve tenant satisfaction and ensure that electrical systems in social housing remain reliable and safe.The Client intends to enter into a single Contract for each lot (with the exception of Voids which will be two contracts)The estimated total value of the (combined lots of) Contract is stated in II.1.5) of this notice and is for the term 3 years plus up to a further 2 years. There will be no form of exclusivity or volume that is guaranteed under the Contract Agreement. The contract values may flex appropriately as required by the Council to suit the Council’s need for support during the term. The scope of work for each lot will cover a range of building and maintenance trades to complete high quality repairs to Council owned domestic properties as normally carried out by the in-house Repairs and Voids teams. The council reserves the right to carry out in house any repair type/trade that is the same or similar to the works being done under the contracts if it feels it will generate better value for community it serves and as such this is likely to reduce the level of external contractor support needed.The Contracts will be let on an "all-inclusive" basis incorporating the National Housing Federation Schedule of Rates.