Find a TenderAwarded
Published 6 Nov 2023, 17:20 GMT

Official UK procurement notice

Domestic Abuse Service · UK public procurement notice

Official notice

Authority: Harrow Council (Local council)·Consortium: 2 public authorities

2 lotsServicesOpen procedure
Published estimate£1,328,635envelope for 2 lots
Submissions closed 11 Dec 2023awarded 19 Mar 2024
Awarded to CRANSTOUN SERVICES LIMITED2 awards
Contract term 3 yrsends 31 Mar 2027 · starts 1 Apr 2024

What is being bought2 lots · detail below

Published requirement description

London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.

Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.

Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.

Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,328,636 together) · same evaluation weights on every lot
Lot #1Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/SurvivorsAwarded 3 yrsPublished value£1,032,976

Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.

This service will encompass:

  • Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning
  • Public Protection - MARAC Coordination

The service will:

  • Deliver domestic abuse support provisions for all service users
  • Deliver outcomes for all service users
  • Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users
  • Provide services that are sensitive and deliver effective and timely responses
  • Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met
  • The service provider will be committed to working in partnership with the council departments to continually improve the service
Contract period: 1 Apr 2024 – 31 Mar 2027 (3 yrs)
Delivery: London
Variant bids: not allowed
Lot #2Safe Accommodation: Refuge Support and Management and Floating SupportAwarded 3 yrsPublished value£295,660

Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.

This service will encompass:

  • Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker
  • Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere.
  • Part time Refuge Manager to manage the refuge worker and floating support.
Contract period: 1 Apr 2024 – 31 Mar 2027 (3 yrs)
Delivery: London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 30%Social value: 10%
Published award criteria (3)
  • Quality: 60
  • Social Value: 10
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
6 Nov 2023, 17:20 GMT
Last source update
26 Apr 2024, 14:34 BST
Award evaluation window
6 Dec 2023 – …
Authority reference
DN690228
FTS notice number
2024/S 000-013624
Classification (CPV)
Health and social work services
Delivery area
London (UKI74)
Official registry OCID
ocds-h6vhtk-041641 Find a Tender

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredLanguage: EN
Access & registration note: Free regional portal
Submission deadline
11 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
6 Dec 2023, 12:30 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Dec 2023 → 26 Apr 2024 · 4 dates
  1. Bids opened
    6 Dec 2023, 12:30 GMT
  2. Submission deadline
    11 Dec 2023, 12:00 GMT
  3. Contract starts
    1 Apr 2024, 00:00 BST
  4. Notice published
    26 Apr 2024, 14:34 BST

Notice history

3 events · 3 releases on Find a Tender · since 23 Nov 2023
  1. Deadline moved to 11 Dec 2023, 12:00 GMT
    23 Nov 2023, 13:44 GMT
    +5 days · was 6 Dec 2023, 12:00 GMT
  2. Buyer details updated
    23 Nov 2023, 13:44 GMT
  3. Status changed to complete
    26 Apr 2024, 14:34 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.26 Dec 202311 Dec 2023+5 d
—Bid openingIV.2.76 Dec 202311 Dec 2023+5 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,236,8522 contracts exc. VAT
Bids received 8
Contracts signed 2latest 19 Mar 2024

Contracts

  • Domestic Abuse Service · CRANSTOUN SERVICES LIMITED

    Signed
    19 Mar 2024
    Value
    £982,413
    Period
    … – 31 Mar 2027
    Status
    active
  • Safe Accommodation: Refuge Support and Management and Floating Support · CRANSTOUN SERVICES LIMITED

    Signed
    19 Mar 2024
    Value
    £254,439
    Period
    … – 31 Mar 2027
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors5bids———
2 · Safe Accommodation: Refuge Support and Management and Floating Support3bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Harrow Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Procurement Team, PO Box 1358, Harrow, London, HA3 3QNContact name, email, phone

Consortium members and other public bodies

  • London Borough of HarrowContracting authorityRegional or local authorityGeneral public services Harrow, LondonContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.