Find a TenderCancelledProcurement termination notice
Published 31 Oct 2025, 09:49 GMT

Official UK procurement notice

Safe Accommodation (refuge) and Support Service for Victims/Survivors of Domestic Abuse across WNC & NNC

Official notice

Authority: West Northamptonshire Council (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£5,760,000≈ £1.9m / year · £7,200,000 inc. VAT
Submissions closed 28 Nov 2025
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

West Northamptonshire Council (WNC) and North Northamptonshire Council (NNC) are conducting an open tendering procedure to attract providers with the necessary skills and experience to deliver safe accommodation (refuge) and support services for victims and survivors of domestic abuse, as defined by the Domestic Abuse Act 2021.

The services to be delivered under contract are:

  • Refuge accommodation, women's only refuge, men's only refuge, specialist drug and alcohol refuge and a specialist multi-cultural/diversity refuge across 47 units of accommodation; bed spaces.
  • Therapeutic group work with adult survivors;
  • Therapeutic group work with children and young people including play therapy;
  • Counselling service;
  • Children's and Young people's outreach support including a CHIDVA (Children's IDVA);
  • Floating support/outreach, community based;
  • Information and Advice - Helpline;
  • Awareness raising training
  • Housing IDVAs;
  • Sanctuary Scheme;
  • No recourse to public funds
  • By and for service to supporting diverse communities including harmful practices and training.

The services will be delivered as a 3+1+1 year contract, commencing in April 2026.

CPV: Social services · Social work services with accommodation

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£5,760,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £5,760,000 exc. VAT · £7,200,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligibleVCSE eligible
Extensions: There is a 1 + 1 extension available for this contract

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Quality - Technical Ability: 80%
  • Cost-Commercial Submission: 20%
Published award criteria (2)
  • Quality - Technical Ability
  • Cost-Commercial Submission
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
31 Oct 2025, 09:49 GMT
Last source update
21 Jan 2026, 09:13 GMT
Award evaluation window
Submission end – 16 Jan 2026
Authority reference
WNC00000505
FTS notice number
2025/S 000-069948
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Social servicesSocial work services with accommodation
Delivery area
East Midlands (UKF24)
Official registry OCID
ocds-h6vhtk-05d79a Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
28 Nov 2025, 12:00 GMT
Clarification deadline
19 Nov 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Here are some Instructions for Applying to a Tender via In-Tend (West Northamptonshire Council) for this tender opportunity

  1. Registering an Account

Visit in-tendhost.co.uk/wnc ↗.

Click Register on the right-hand side of the homepage.

Complete the registration across three tabs:

Company Details: Fill in all mandatory fields (marked with a red asterisk).

Business Classifications: Add relevant keywords to receive notifications for suitable opportunities.

Company Categories: Select your company's category.

Click Register My Company to complete the process.

You will receive an email confirmation once your registration is accepted.

  1. Accessing Tender Opportunities

Log in to your account at in-tendhost.co.uk/wnc ↗.

Navigate to Tenders > Current to view live opportunities.

Click View Details on any opportunity to see more information.

Click Express Interest to register your interest in the opportunity.

  1. Drafting and Submitting a Response

Go to Tenders > My Tenders.

Click View Details for the relevant opportunity.

Click Opt In to access the tender documents and questionnaires.

Upload required documents using the Upload Document button.

Complete any questionnaires by clicking View Questionnaire.

Mandatory questions are marked with a red asterisk.

Save your answers regularly and click Save Answers and Close when finished.

  1. Submitting Your Return

Once all documents and questionnaires are completed, click Submit Return.

A confirmation message will appear with the submission date/time and included documents.

You can print this confirmation for your records.

  1. Modifying Your Return

If needed, click Modify Return before the deadline to update your submission.

Make changes and re-submit your updated response.

  1. Contacting the Buyer

Use the Correspondence tab within the project to send messages to the buyer.

For technical support, contact the In-Tend Helpdesk:

Phone: 0845 557 8079 (Mon-Fri, 08:30-17:00)

Email: [email protected]

Timeline

31 Oct 2025 → 1 Apr 2026 · 6 dates
  1. Tender notice published363 days ago
    31 Oct 2025, 09:49 GMT
  2. Clarification questions by344 days ago
    19 Nov 2025, 12:00 GMT
  3. Submission deadline335 days ago
    28 Nov 2025, 12:00 GMT
  4. Award decision expected by285 days ago
    16 Jan 2026, 23:59 GMT
  5. Latest notice published281 days ago
    21 Jan 2026, 09:13 GMT
  6. Contract starts211 days ago
    1 Apr 2026, 00:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 31 Oct 2025
  1. Tender notice published
    31 Oct 2025, 09:49 GMT
    UK4
  2. Procurement termination notice published
    21 Jan 2026, 09:13 GMT
    UK12
  3. Status changed to complete
    21 Jan 2026, 09:13 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—16 Jan 2026CancelledAbandonment of procurement due to incomplete tender submissions due to process and e-tendering portal system issues, which was through no fault of the bidders. It was decided we would relaunch the tender ensuring that all documents and processes were corrected and the system was able to allow bidders to access the PSQ electronically.

Contracting authority & participating public bodies

West Northamptonshire Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGDV-8944-CMBP Angel Street, Northampton, East Midlands, NN1 1EDContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender