Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project

Official notice

Authority: Victoria and Albert Museum (Central government)

ServicesOpen procedure

Sectors: IT Services & Software (72) Delivery: London (UKI)

Published estimate£630,000exc. VAT

Submissions closed 22 Jan 2024

What is being bought

Published requirement description

We are looking for a supplier with a passion for delivering user-centred technology solutions that effect real change. The successful contractor will deliver a technical solution for Order an Object, centred around Microsoft Field Service, including the public portal that will allow members of the public to book the objects they want to come and see, and deliver a bookings management solution to the museum’s Collections Access team, to establish new Order an Object public services.

CPV: Custom software development services

The lotProcurement structure

single lot · no lot value published

Lot #1The V&A is seeking to appoint a supplier to work closely with the Order an Object…

The V&A is seeking to appoint a supplier to work closely with the Order an Object project team to develop a technical solution for the Order an Object Service. This technical solution will enable the public to ‘order an object’, i.e. to book an appointment to have an encounter with objects of their choosing from the V&A collections at one of our available sites.

The V&A has chosen Dynamics 365 Field Service as the primary application in which the solution is to be delivered, with the use of additional Microsoft applications where required to meet any additional functionality.

The Contract is for:

The discovery, design, development and implementation phases for the Order an Object Technical Solution using Dynamics 365 Field Service, provided on a fixed fee basis which should be reflected in the price tendered.

The licenses, and support for a period of up to seven years from the ‘go live’ date subject to break clauses. Additional information: The value specified in this notice is an estimate based on the full seven year term with all options taken. Tenderers should not use this as a guide and must submit competitive pricing based on the Brief and associated documents within the tender pack.

Delivery: London · LONDON

Extensions: The contract shall have an annual break clause. The contract shall include the option for additional relevant services, such as further integration or project workVariant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 19 Dec 2023, 19:06 GMT
Last source update: 19 Dec 2023, 19:06 GMT
Award evaluation window: 22 Jan 2024 – …
Authority reference: VA/CON/38/23
FTS notice number: 2023/S 000-037373
Classification (CPV): Custom software development services
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-042716 Find a Tender

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7</a> To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/respond/88JRY5UBQ7</a> GO Reference: GO-20231219-PRO-24806031

How it was run

Official notice

Run through: Delta eSourcing · Who buys & how to bid on Delta

Public notice page · account needed to bidLanguage: EN

Access & registration note: Free Select account; no DUNS asked at signup

Submission deadline: 22 Jan 2024, 12:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 90 days from the deadline
Bids opened: 22 Jan 2024, 12:30 GMT

Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com/respond/88JRY5UBQ7 ↗

Timeline

19 Dec 2023 → 22 Jan 2024 · 3 dates

Notice published
19 Dec 2023, 19:06 GMT
Submission deadline
22 Jan 2024, 12:00 GMT
Bids opened
22 Jan 2024, 12:30 GMT

Contracting authority & participating public bodies

Victoria and Albert Museum

Contracting authorityCentral GovernmentBody governed by public lawRecreation, culture and religion Cromwell Road, South Kensington, London, London, SW7 2RLContact email, phone Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria