Revenues and Benefits Remote Processing Resources

Official notice

Authority: Norwich City Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: Administration, defence and social security services (75) Delivery: East of England (UKH15)

Awarded value£450,000published contract · exc. VAT

Awarded 1 Oct 2024no call for competition

Awarded to Liberata UK Ltd

What is being bought

Published requirement description

Revenues and Benefits Remote Processing Resource.

CPV: Administration services

The lotProcurement structure

single lot · no lot value published

Lot #1The Council requires a single supplier to provide remote processing resource for the…Awarded

The Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council Tax processes using the NEC (Northgate) Revenues & Benefits platform and the Civica document management system.

Delivery: East of England

Extensions: Initial term is for three years followed by an option to extend for a further year.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 20 Jan 2025, 15:43 GMT
Last source update: 20 Jan 2025, 15:43 GMT
FTS notice number: 2025/S 000-001905
Classification (CPV): Administration services
Delivery area: East of England (UKH15)
Official registry OCID: ocds-h6vhtk-04d4bc Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Contract is a call-off from G-Cloud 13 Framework Agreement (RM1557.13) - Lot 2: Cloud software framework via Crown Commercial Services (CCS). Available for all public sector organisations. Under the terms of the framework agreement, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £450,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Oct 2024

Awarded to	Value	Date	Status
Liberata UK Ltd	£450,000 †	—	Awarded

Contracts

Revenues and Benefits Remote Processing Resources · Liberata UK Ltd
Signed
1 Oct 2024
Value
£450,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Norwich City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services City Hall, NORWICH, East of England, NR21NHContact email

Bidders & participating suppliers

1 commercial party on the notice

Liberata UK LimitedAwarded supplierGB-COH: 01238274 Norwich, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.