Official UK procurement notice
Retail Systems Procurement · UK public procurement notice
Authority: ScotRail Trains Limited
What is being bought
Published requirement descriptionScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1AwardedRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical & Quality: 70%
- price: 30%
Published award criteria (2)
- Technical & Quality: 70
- Price: 30
- Economic & financial standing
Scored Technical Questions contained in Section K of PQQ include:
Technical Expertise
Project Management and Delivery
User Experience (UX) & Design
Financial Stability
Insurance Levels
Minimum: Bidders should provide their total yearly turnover for the last three financial years Bidders should have the following financial ratios: 'Current Ratio': defined as Current Assets divided by Current Liabilities. Current Ratio should be equal to or exceed 1.2 ScotRail will also a…
- Shortlisting
- Interested Suppliers should complete PQQ document in full. Required minimum standards are required for sections A to L. Section K (Technical and Professional Ability) will be scored.
- Successive reduction
- Candidates will be reduced successively across stages
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 May 2024, 16:21 BST
- Last source update
- 14 Aug 2026, 15:09 BST
- Authority reference
SR-PACT-PROJ-0317- FTS notice number
2026/S 000-077768- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04695fFind a Tender
- Performance terms
There will be a number of KPIs attached to the final contract which the winning supplier must adhere too. Further details will be contained in future ITN and distributed to those suppliers who are selected for stage two.
Publisher note: (SC Ref:839673)
How it was run
Official noticeTender documents are also served through a separate tool: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx ↗
- Submission deadline
- 28 Jun 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 270 days from the deadline
Timeline
28 Jun 2024 → 14 Aug 2026 · 3 dates- Submission deadline28 Jun 2024, 12:00 BST
- Invitations to tender expected7 Aug 2024, 00:00 BST
- Notice published68 days ago14 Aug 2026, 15:09 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete14 Aug 2026, 15:09 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SilverRail TechnologiesSMESubcontracting: Manufacture, Supply and Maintenance of Ticket Vending Machines Supply, Software and Support for On-Train Mobile Ticket Sales and Ticket Office Ticket Sales | £83,763,400 † | — | Awarded |
Contracts
Contract 077768-2026-1 · SilverRail TechnologiesSME
- Signed
- 29 May 2026
- Value
- £83,763,400
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic · 1 from abroad | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- SilverRail TechnologiesAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.