Retail Systems Procurement

{
  "id": "077768-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-08-14T15:09:40+01:00",
  "ocid": "ocds-h6vhtk-04695f",
  "buyer": {
    "id": "GB-FTS-109661",
    "name": "ScotRail Trains Limited"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000762976"
    }
  ],
  "awards": [
    {
      "id": "077768-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-185850",
          "name": "SilverRail Technologies"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "subcontracting": {
        "description": "Manufacture, Supply and Maintenance of Ticket Vending Machines\nSupply, Software and Support for On-Train Mobile Ticket Sales and Ticket Office Ticket Sales",
        "maximumPercentage": 0.53,
        "minimumPercentage": 0.53
      },
      "hasSubcontracting": true
    }
  ],
  "tender": {
    "id": "SR-PACT-PROJ-0317",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "FUTURE OPTION: On-Train Mobile TIS (Ticket Issuing System)\nFUTURE OPTION: Ticket Office TIS (Ticket Issuing System)"
        },
        "hasOptions": true,
        "description": "ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical & Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Throughout the geographical area of Scotland"
        },
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Retail Systems Procurement",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-109661",
      "name": "ScotRail Trains Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Glasgow",
        "postalCode": "G2 6HQ",
        "countryName": "United Kingdom",
        "streetAddress": "Atrium Court"
      },
      "details": {
        "url": "https://www.scotrail.co.uk/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589",
        "classifications": [
          {
            "id": "RAILWAY_SERVICES",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Railway services"
          }
        ]
      },
      "identifier": {
        "legalName": "ScotRail Trains Limited"
      },
      "contactPoint": {
        "email": "kathleen.gay@scotrail.co.uk",
        "telephone": "+44 7804976224"
      }
    },
    {
      "id": "GB-FTS-185850",
      "name": "SilverRail Technologies",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "WC2E 7JS",
        "countryName": "United Kingdom",
        "streetAddress": "27 Maiden Lane, Covent Garden"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "SilverRail Technologies"
      }
    },
    {
      "id": "GB-FTS-10727",
      "name": "Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Glasgow",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Sheriff Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "077768-2026-1",
      "value": {
        "amount": 83763400,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "077768-2026-1",
      "dateSigned": "2026-05-29T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:839673)",
  "initiationType": "tender"
}