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Official procurement procedure

Retail Incident and Fraud Management Services

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: SE TRAINS LIMITED: "Retail Incident and Fraud Management Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthoritySE TRAINS LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: SE TRAINS LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for SE TRAINS LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.8Bids / Report
25% of reports have one bid
Supplier ConcentrationLow Concentration
ETRAC LIMITEDTop vendor: 18.6% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 24 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
ETRAC LIMITED1 win£1,200,000
T P MATRIX LIMITED1 win£1,000,000
MTMAS LIMITED1 win£944,575
Matador Company (The)2 wins£637,568
Applied inspection1 win£616,000
Procedure terms
Contracting AuthoritySE TRAINS LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Feb 2026, 10:26 GMT
Last source update18 Feb 2026, 10:26 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-05f07b
What is being bought
Retail Incident and Fraud Management Services comprising: 1st & 2nd Line Retail Incident Management (RIM) E-commerce Fraud Prevention (eFP) Account Management
What changed
From the official release history
  1. Official notice release published
    18 Feb 2026, 10:26 GMT
  2. Status changed to complete
    8 Dec 2025, 10:52 GMT
  3. Official notice release published
    8 Dec 2025, 10:52 GMT
  4. Buyer information updated
    8 Dec 2025, 10:52 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Feb 2026, 10:26 GMT
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 7 Jan 2026, 00:00 GMT · £2,023,391
  5. Contract active
    Signed 7 Jan 2026, 00:00 GMT · £2,023,391
Commercial outcome and competition
Awards
GO-AHEAD HOLDING LIMITED
Not published · Not published · active
GO-AHEAD HOLDING LIMITED
Not published · Not published · active
Contracts
Retail Incident and Fraud Management Services
£2,023,391 · signed 7 Jan 2026, 00:00 GMT · active
Contract period: 9 Jan 2026, 00:00 GMT — 15 Oct 2028, 23:59 BST
Retail Incident and Fraud Management Services
£2,023,391 · signed 7 Jan 2026, 00:00 GMT · active
Contract period: 9 Jan 2026, 00:00 GMT — 15 Oct 2028, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

SE TRAINS LIMITED

Contracting authority GB-COH-03266762
View buyer profile
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleCompatibility with existing systems and technical environment. A redesign and/or replacement would result in operational risk and disruption.