Official UK procurement notice
Residential & Business Services: Commercial Laundry Services
Authority: University of St Andrews (Education)
What is being bought
Published requirement descriptionResidential and Business Services (RBS) is responsible for, among other matters, the management and operation of the University’s Residential System. In addition to accommodating students in term time (when laundry services are not required), there is an extensive commercial operation between May – September each year. During the summer period, the University effectively operates as the largest hotel in St Andrews, with requirements for commercial laundry associated with this business including towels, bed linen and other associated items. While the majority of the activity will be between May – September each year, there may be some smaller requirements throughout the year.
- Recurrence: It is likely the university will continue to have laundry requirements. Any required notice for a future iteration of a contract will be published several months prior to the start of such a requirement.
CPV: Laundry-collection services · Laundry-management services · Laundry-operation services
The lotProcurement structure
single lot · value publishedLot #1Residential & Business Services (RBS) is seeking a laundry solution for the commercial…AwardedRenewalPublished value£900,000
Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation. This primarily takes place between May – September each year but there may be reduced requirements out with this period.
RBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution . We are looking for a collect, wash, dry, press and return laundry service.
Currently there are 8 locations within St Andrews that require collection and delivery. During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced.
Linen Bags would be required as part of the service. No plastic packaging is to be used in the delivery of this contract
Linen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday. Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend. Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit.
Total Items (indicative)
Bath Mat - 8400
Bath Towel - 27970
Double Duvet Cover - 11600
Double Mattress Protector - 530
Double Sheet - 12100
Double Valance - 1054
Hand Towel - 26260
Pillowcase - 51350
Shower Curtain - 350
Single Duvet Cover - 6220
Single Mattress Protector - 421
Single Sheet - 5800
Please see ITT for full details including indicative quantities per location. There may also be laundry requirements for other parts of the University and these are detailed in the documents.
Ideally the supplier will be a member of the Textile Services Association or equivalent. Additional information: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at intendhost.co.uk/universityofstandrews ↗
Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Delivery of Service: 20%
- Reference sites/Case Studies: 10%
- Fair Work First: 5%
- price: 50%
- Environmental Considerations: 15%
Published award criteria (5)
- Delivery of Service: 20
- Reference sites/Case Studies: 10
- Environmental Considerations: 15
- Fair Work First: 5
- Price: 50
- Suitability
Please see ITT.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · It is likely the university will continue to have laundry requirements. Any required notice for a future iteration of a contract will be published several months prior to the start of such a requirement.
- First published
- 9 Dec 2025, 13:51 GMT
- Last source update
- 20 Apr 2026, 12:20 BST
- Award evaluation window
- 22 Jan 2026 – …
- Authority reference
RBS/091225/SP/SL- FTS notice number
2026/S 000-035580- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f1c9Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The University of St Andrews will incorporate a minimum of 10 calendar day standstill period at the point of information on the award of the contract being communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be requested from The University of St Andrews.
If an appeal regarding the award of contract has not been successfully resolved The Public Contracts (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session.
The anticipated review body in such cases would be:
Dundee Sheriff Court
6 West Bell Street
Dundee
DD1 9AD
Telephone: +44 1382 229 961
Anyone bringing court proceedings against the University of St Andrews must inform the University of St Andrews in advance of the alleged breach and its intention to bring proceedings. Any such action must be brought within 15 days of the date on which a decision is sent to them or published to challenge that decision.
Proceedings seeking an ineffectiveness order must be brought within 30 days of the publication of the contract award notice in the OJEU, or 30 days from the date of a decision letter to all tenderers concerned, and any candidates concerned, containing a summary of the reason for the recipient being unsuccessful, otherwise 6 months from the date of entering into the contract or concluding the framework agreement.
Where a contract has not been entered into the Court may, by interim order, suspend the procurement procedure. The court may also set aside a decision or actions taken by the University or order it to amend and document; and/or award damages. However, by express requirement the court may decide not to grant an interim order when the negative consequences of such an order are likely to outweigh the benefits, having regard to a number of considerations.
If the contract has been entered into the Court may, depending on the nature of the breach: make an ineffectiveness order; impose a financial penalty; shorten the duration of the contract; make any other order considered appropriate to address the consequences of ineffectiveness or shortening the duration or the contract; award damages.
Publisher note: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted (SC Ref:829028)
How it was run
Official noticeTender documents are also served through a separate tool: https://in-tendhost.co.uk/universityofstandrews ↗
- Submission deadline
- 22 Jan 2026, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bid validity
- 90 days from the deadline
- Bids opened
- 22 Jan 2026, 12:00 GMT
Timeline
22 Jan 2026 → 20 Apr 2026 · 3 dates- Submission deadline273 days ago22 Jan 2026, 12:00 GMT
- Bids opened273 days ago22 Jan 2026, 12:00 GMT
- Notice published185 days ago20 Apr 2026, 12:20 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete20 Apr 2026, 12:20 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Fishers Services LtdSME | £284,301 † | — | Awarded |
Contracts
Contract 035580-2026-1 · Fishers Services LtdSME
- Signed
- 9 Apr 2026
- Value
- £284,301
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic · 3 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dundee Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Fishers Services LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria