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AwardedFind a Tender · award

Residential & Business Services: Commercial Laundry Services

Buyer: University of St Andrews →

BuyerUniversity of St Andrews
StatusAwarded
Deadline22 Jan 2026
Value£900,000
Published20 Apr 2026

What is being bought

Residential and Business Services (RBS) is responsible for, among other matters, the management and operation of the University’s Residential System. In addition to accommodating students in term time (when laundry services are not required), there is an extensive commercial operation between May – September each year. During the summer period, the University effectively operates as the largest hotel in St Andrews, with requirements for commercial laundry associated with this business including towels, bed linen and other associated items. While the majority of the activity will be between May – September each year, there may be some smaller requirements throughout the year.

Delivery location

UKM72

Categories

Laundry-collection services 98311000Laundry-management services 98311100Laundry-operation services 98311200Laundry-management services 98311100

Lot details

Lot 1

Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation. This primarily takes place between May – September each year but there may be reduced requirements out with this period. RBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution . We are looking for a collect, wash, dry, press and return laundry service. Currently there are 8 locations within St Andrews that require collection and delivery. During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced. Linen Bags would be required as part of the service. No plastic packaging is to be used in the delivery of this contract Linen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday. Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend. Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit. Total Items (indicative) Bath Mat - 8400 Bath Towel - 27970 Double Duvet Cover - 11600 Double Mattress Protector - 530 Double Sheet - 12100 Double Valance - 1054 Hand Towel - 26260 Pillowcase - 51350 Shower Curtain - 350 Single Duvet Cover - 6220 Single Mattress Protector - 421 Single Sheet - 5800 Please see ITT for full details including indicative quantities per location. There may also be laundry requirements for other parts of the University and these are detailed in the documents. Ideally the supplier will be a member of the Textile Services Association or equivalent. Additional information: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews Please note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted

Statuscancelled

Award criteria
Delivery of Service — 20
Reference sites/Case Studies — 10
Environmental Considerations — 15
Fair Work First — 5
price — 50

What is included

ItemCategoryQuantity
1Laundry-collection services, Laundry-management services, Laundry-operation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 98. The category anchor is Laundry-collection services (98311000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 984,2303 median · 49.9 average (1,582 of 4,230 with a bid count)3.4 average (1,770 of 4,230 with named award suppliers)Not published
Same buyer15 median · 5 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKM72124 median · 3.6 average (9 of 12 with a bid count)1.2 average (9 of 12 with named award suppliers)Not published
Similar published value (0.5×–2×)2983 median · 4.8 average (4 of 298 with a bid count)1 average (4 of 298 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

035580-2026-1

Statusactive
Value£284,301

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05f1c9
Latest release ID035580-2026
Latest release timestampMon Apr 20 2026 11:20:31 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
20 Apr 2026award, contract035580-2026
9 Dec 2025tender081056-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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        "measure": "smeBids",
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      {
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        "value": 0,
        "measure": "foreignBidsFromEU",
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        "value": 3,
        "measure": "foreignBidsFromNonEU",
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  "date": "2026-04-20T12:20:31+01:00",
  "ocid": "ocds-h6vhtk-05f1c9",
  "buyer": {
    "id": "GB-FTS-1904",
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          "name": "Fishers Services Ltd"
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        "description": "Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation.  This primarily takes place between May – September each year but there may be reduced requirements out with this period.\nRBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution .  We are looking for a collect, wash, dry, press and return laundry service.\nCurrently there are 8 locations within St Andrews that require collection and delivery.  During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced.\nLinen Bags would be required as part of the service.  No plastic packaging is to be used in the delivery of this contract\nLinen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday.  Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend.  Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit.\nTotal Items (indicative)\nBath Mat - 8400\nBath Towel - 27970\nDouble Duvet Cover - 11600\nDouble Mattress Protector - 530\nDouble Sheet - 12100\nDouble Valance - 1054\nHand Towel - 26260\nPillowcase - 51350\nShower Curtain - 350\nSingle Duvet Cover - 6220\nSingle Mattress Protector - 421\nSingle Sheet - 5800\nPlease see ITT for full details including indicative quantities per location.  There may also be laundry requirements for other parts of the University and these are detailed in the documents.\nIdeally the supplier will be a member of the Textile Services Association or equivalent. Additional information: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews\nPlease note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted",
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              "type": "quality",
              "description": "20"
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            {
              "name": "Environmental Considerations",
              "type": "quality",
              "description": "15"
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              "description": "5"
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            {
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    "items": [
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        "additionalClassifications": [
          {
            "id": "98311000",
            "scheme": "CPV",
            "description": "Laundry-collection services"
          },
          {
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            "scheme": "CPV",
            "description": "Laundry-management services"
          },
          {
            "id": "98311200",
            "scheme": "CPV",
            "description": "Laundry-operation services"
          }
        ]
      }
    ],
    "title": "Residential & Business Services: Commercial Laundry Services",
    "status": "complete",
    "coveredBy": [
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Residential and Business Services (RBS) is responsible for, among other matters, the management and operation of the University’s Residential System.  In addition to accommodating students in term time (when laundry services are not required), there is an extensive commercial operation between May – September each year.  During the summer period, the University effectively operates as the largest hotel in St Andrews, with requirements for commercial laundry associated with this business including towels, bed linen and other associated items.  While the majority of the activity will be between May – September each year, there may be some smaller requirements throughout the year.",
    "reviewDetails": "The University of St Andrews will incorporate a minimum of 10 calendar day standstill period at the point of information on the award of the contract being communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be requested from The University of St Andrews.\nIf an appeal regarding the award of contract has not been successfully resolved The Public Contracts (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session.\nThe anticipated review body in such cases would be:\nDundee Sheriff Court\n6 West Bell Street\nDundee\nDD1 9AD\nTelephone: +44 1382 229 961\nAnyone bringing court proceedings against the University of St Andrews must inform the University of St Andrews in advance of the alleged breach and its intention to bring proceedings. Any such action must be brought within 15 days of the date on which a decision is sent to them or published to challenge that decision.\nProceedings seeking an ineffectiveness order must be brought within 30 days of the publication of the contract award notice in the OJEU, or 30 days from the date of a decision letter to all tenderers concerned, and any candidates concerned, containing a summary of the reason for the recipient being unsuccessful, otherwise 6 months from the date of entering into the contract or concluding the framework agreement.\nWhere a contract has not been entered into the Court may, by interim order, suspend the procurement procedure. The court may also set aside a decision or actions taken by the University or order it to amend and document; and/or award damages. However, by express requirement the court may decide not to grant an interim order when the negative consequences of such an order are likely to outweigh the benefits, having regard to a number of considerations.\nIf the contract has been entered into the Court may, depending on the nature of the breach: make an ineffectiveness order; impose a financial penalty; shorten the duration of the contract; make any other order considered appropriate to address the consequences of ineffectiveness or shortening the duration or the contract; award damages.",
    "classification": {
      "id": "98311100",
      "scheme": "CPV",
      "description": "Laundry-management services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "address": {
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        "locality": "Guardbridge",
        "postalCode": "KY16 0US",
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        "streetAddress": "Walter Bower House, Eden Campus"
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        "postalCode": "KY15 4SX",
        "countryName": "United Kingdom",
        "streetAddress": "Edenfields, Cupar Trading Estate"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
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        "countryName": "United Kingdom",
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  ],
  "language": "en",
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  "initiationType": "tender"
}
Complete JSON history (2 releases)
20 Apr 2026 · 035580-2026 · award, contract
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    "lots": [
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        "id": "1",
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        "hasOptions": false,
        "description": "Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation.  This primarily takes place between May – September each year but there may be reduced requirements out with this period.\nRBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution .  We are looking for a collect, wash, dry, press and return laundry service.\nCurrently there are 8 locations within St Andrews that require collection and delivery.  During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced.\nLinen Bags would be required as part of the service.  No plastic packaging is to be used in the delivery of this contract\nLinen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday.  Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend.  Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit.\nTotal Items (indicative)\nBath Mat - 8400\nBath Towel - 27970\nDouble Duvet Cover - 11600\nDouble Mattress Protector - 530\nDouble Sheet - 12100\nDouble Valance - 1054\nHand Towel - 26260\nPillowcase - 51350\nShower Curtain - 350\nSingle Duvet Cover - 6220\nSingle Mattress Protector - 421\nSingle Sheet - 5800\nPlease see ITT for full details including indicative quantities per location.  There may also be laundry requirements for other parts of the University and these are detailed in the documents.\nIdeally the supplier will be a member of the Textile Services Association or equivalent. Additional information: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews\nPlease note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted",
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          },
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            "id": "98311200",
            "scheme": "CPV",
            "description": "Laundry-operation services"
          }
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    "title": "Residential & Business Services: Commercial Laundry Services",
    "status": "complete",
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      },
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        "countryName": "United Kingdom",
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      },
      "status": "active",
      "awardID": "035580-2026-1",
      "dateSigned": "2026-04-09T00:00:00+01:00"
    }
  ],
  "description": "All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews\nPlease note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted\n(SC Ref:829028)",
  "initiationType": "tender"
}
9 Dec 2025 · 081056-2025 · tender
{
  "id": "081056-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-12-09T13:51:23Z",
  "ocid": "ocds-h6vhtk-05f1c9",
  "buyer": {
    "id": "GB-FTS-1904",
    "name": "University of St Andrews"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000816176"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05f1c9",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 900000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "2 x 12 month extensions subject to satisfactory annual review and the discretion of the University of St Andrews."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Residential & Business Services (RBS) is seeking a laundry solution for the commercial operation.  This primarily takes place between May – September each year but there may be reduced requirements out with this period.\nRBS currently own our own bed linen and towels and are looking for a laundry service for these items although we would consider a hire solution .  We are looking for a collect, wash, dry, press and return laundry service.\nCurrently there are 8 locations within St Andrews that require collection and delivery.  During peak periods and at the busiest locations we require collections/returns 6 days per week, during quieter periods and at quieter locations collections/returns can be reduced.\nLinen Bags would be required as part of the service.  No plastic packaging is to be used in the delivery of this contract\nLinen must be returned on the 2nd day after collection, e.g. collection Monday, return Wednesday, collection Wednesday, return Friday.  Deliveries must be made between 8am – 4pm, Monday – Friday and by agreement at the weekend.  Deliveries must be made to the designated collection/return point which will vary by Residence and which can be viewed at the site visit.\nTotal Items (indicative)\nBath Mat - 8400\nBath Towel - 27970\nDouble Duvet Cover - 11600\nDouble Mattress Protector - 530\nDouble Sheet - 12100\nDouble Valance - 1054\nHand Towel - 26260\nPillowcase - 51350\nShower Curtain - 350\nSingle Duvet Cover - 6220\nSingle Mattress Protector - 421\nSingle Sheet - 5800\nPlease see ITT for full details including indicative quantities per location.  There may also be laundry requirements for other parts of the University and these are detailed in the documents.\nIdeally the supplier will be a member of the Textile Services Association or equivalent. Additional information: All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews\nPlease note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UK- St Andrews"
        },
        "deliveryAddresses": [
          {
            "region": "UKM72"
          }
        ],
        "additionalClassifications": [
          {
            "id": "98311000",
            "scheme": "CPV",
            "description": "Laundry-collection services"
          },
          {
            "id": "98311100",
            "scheme": "CPV",
            "description": "Laundry-management services"
          },
          {
            "id": "98311200",
            "scheme": "CPV",
            "description": "Laundry-operation services"
          }
        ]
      }
    ],
    "title": "Residential & Business Services: Commercial Laundry Services",
    "value": {
      "amount": 900000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2026-01-22T12:00:00Z",
      "address": {
        "streetAddress": "Procurement - University of St Andrews"
      },
      "description": "Appointed Procurement Staff"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "recurrence": {
      "description": "It is likely the university will continue to have laundry requirements.  Any required notice for a future iteration of a contract will be published several months prior to the start of such a requirement."
    },
    "awardPeriod": {
      "startDate": "2026-01-22T12:00:00Z"
    },
    "description": "Residential and Business Services (RBS) is responsible for, among other matters, the management and operation of the University’s Residential System.  In addition to accommodating students in term time (when laundry services are not required), there is an extensive commercial operation between May – September each year.  During the summer period, the University effectively operates as the largest hotel in St Andrews, with requirements for commercial laundry associated with this business including towels, bed linen and other associated items.  While the majority of the activity will be between May – September each year, there may be some smaller requirements throughout the year.",
    "tenderPeriod": {
      "endDate": "2026-01-22T12:00:00Z"
    },
    "communication": {
      "atypicalToolUrl": "https://in-tendhost.co.uk/universityofstandrews"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "reviewDetails": "The University of St Andrews will incorporate a minimum of 10 calendar day standstill period at the point of information on the award of the contract being communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be requested from The University of St Andrews.\nIf an appeal regarding the award of contract has not been successfully resolved The Public Contracts (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session.\nThe anticipated review body in such cases would be:\nDundee Sheriff Court\n6 West Bell Street\nDundee\nDD1 9AD\nTelephone: +44 1382 229 961\nAnyone bringing court proceedings against the University of St Andrews must inform the University of St Andrews in advance of the alleged breach and its intention to bring proceedings. Any such action must be brought within 15 days of the date on which a decision is sent to them or published to challenge that decision.\nProceedings seeking an ineffectiveness order must be brought within 30 days of the publication of the contract award notice in the OJEU, or 30 days from the date of a decision letter to all tenderers concerned, and any candidates concerned, containing a summary of the reason for the recipient being unsuccessful, otherwise 6 months from the date of entering into the contract or concluding the framework agreement.\nWhere a contract has not been entered into the Court may, by interim order, suspend the procurement procedure. The court may also set aside a decision or actions taken by the University or order it to amend and document; and/or award damages. However, by express requirement the court may decide not to grant an interim order when the negative consequences of such an order are likely to outweigh the benefits, having regard to a number of considerations.\nIf the contract has been entered into the Court may, depending on the nature of the breach: make an ineffectiveness order; impose a financial penalty; shorten the duration of the contract; make any other order considered appropriate to address the consequences of ineffectiveness or shortening the duration or the contract; award damages.",
    "classification": {
      "id": "98311100",
      "scheme": "CPV",
      "description": "Laundry-management services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 90
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "participationFees": [
      {
        "id": "1",
        "type": [
          "document"
        ]
      }
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Please see ITT."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://in-tendhost.co.uk/universityofstandrews",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1904",
      "name": "University of St Andrews",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM72",
        "locality": "Guardbridge",
        "postalCode": "KY16 0US",
        "countryName": "United Kingdom",
        "streetAddress": "Walter Bower House, Eden Campus"
      },
      "details": {
        "url": "http://www.st-andrews.ac.uk/procurement/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "University of St Andrews"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/universityofstandrews",
        "name": "Adrian Wood",
        "email": "procurement@st-andrews.ac.uk",
        "telephone": "+44 1334462523"
      }
    },
    {
      "id": "GB-FTS-1026",
      "name": "Dundee Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Dundee",
        "postalCode": "DD1 9AD",
        "countryName": "United Kingdom",
        "streetAddress": "6 West Bell Street"
      },
      "identifier": {
        "legalName": "Dundee Sheriff Court"
      },
      "contactPoint": {
        "telephone": "+44 1382229961"
      }
    }
  ],
  "language": "en",
  "description": "All tenders for the University of St Andrews are administered through our eTendering System (InTend).To Express an Interest please go to our tender website at https://intendhost.co.uk/universityofstandrews\nPlease note that 'Notes of Interest' placed via PCS (Public Contracts Scotland) are not automatically accepted\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=816176.\n(SC Ref:816176)",
  "initiationType": "tender"
}