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Published 8 Sept 2026, 16:29 BST
Official UK Procurement Procedure

Residential and Domiciliary Care Management – Rostering and Scheduling System

Carmarthenshire County Council
Local Council
goods
SME eligible
Above threshold
Business transaction and personal business software package
Database and operating software package
Industry specific software package
+3 more
Wales (UKL14)
Published value
£600,000
≈ £149,897 / year
Submission deadline
Open opportunity
planning
Lots published
1
Lots published in procedure
Contract duration
4 yrs
Starts 1 Jul 2028, 00:00 BST
Electronic Sourcing Gateway:
Published portal

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: Carmarthenshire County Council: "Residential and Domiciliary Care Management – Rostering and Scheduling System". Published status: planning. Published value: £600,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Official Requirement Description:
Carmarthenshire County Council is undertaking an Early Market Engagement exercise to better understand the care rostering, scheduling and workforce management solutions currently available within the market. The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process. The Council is particularly interested in solutions that support: • Domiciliary Care scheduling and visit management. • Residential Care rostering and workforce management. • Workforce resource teams and shared staffing models. • Mobile working for frontline care staff. • Leave, absence and availability management. • Skills, compliance and workforce competency management. • Payroll, travel and workforce payment processes. • Reporting, operational oversight and management information. • Continuity of care and workforce utilisation. • Integration with care management, HR, payroll, finance and identity management systems. The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified. Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October. Details of any formal tender will be provided in due course.

Lots and requirements (1)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract period:
    1 Jul 2028 — 30 Jun 2032 (4 yrs)
    Eligibility:
    SME eligible

Qualification snapshot & criteria

Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Award criteria weighting not published in structured data — consult the tender pack documents.
Incumbent & Market Position
Top Retained Vendor (Authority Spend)Four Communications LimitedHolds 62.1% of historical attributable spend
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~£299,795 annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
  • Contract Duration & Term OptionsExpected duration: 4 yrs
    • Source: Cabinet Office Sourcing Playbook & EFS Guidance.

    Buyer track record & authority intelligence: Carmarthenshire County Council

    Rolling 24 months
    Derived from OCDS data
    Published track record for Carmarthenshire County Council. These figures describe rolling 24 months, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    Not availableEarly / insufficient sample
    Requires 5 comparable published awards
    Competition Density
    Not availableNo published reports
    Single-bidder rate: Not published
    Supplier Concentration
    No estimate
    Four Communications LimitedTop vendor: 62.1% of attributable value
    Published spend
    £133,510Historical spend
    Cumulative GBP spend across 2 retained awards
    Methodology & coverage notes (2 active published awards)
    Coverage: 2 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
    Historical Awarded Suppliers in this Category (CPV 48):
    Supplier Name
    Historic Awards
    Attributable Value
    Avg. Price Discount
    Four Communications Limited1 win£82,970-17% below budget
    Varitech Systems Ltd1 win£50,540No published budget

    Sector Market Benchmark & Opportunity Radar

    CPV 48 · UK Sector Analysis
    Observed CPV-sector evidence
    Suitable for SMEs
    Prepared 8 Sept 2026, 18:02 BST
    Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
    Median Winning Discount
    7.58%
    CPV sector evidence · 115 comparable price observations
    Typical Bids Received
    2reported bids
    CPV sector evidence · 2,681 published bid reports
    Decision Velocity
    ~63 days
    CPV sector evidence · median from 117 completed procedures
    Notice Stability
    Stable notice
    Published terms remained unchanged
    Top Contenders in this Sector (CPV 48)
    Active commercial suppliers winning public contracts in this field
    Supplier
    Awards won
    Total awarded value
    Avg. winning discount
    LOCKHEED MARTIN UK LIMITEDCRN: PNLV-4275-TLYW
    		127 contractsNot disclosedAt ceiling / not disclosed
    KONGSBERG NORCONTROL LIMITEDCRN: PPYC-1178-HXWN
    		127 contractsNot disclosedAt ceiling / not disclosed
    SPACEFLUX LTDCRN: PZRP-1811-DLNX
    		127 contractsNot disclosedAt ceiling / not disclosed
    SKYRORA LIMITEDCRN: PZVZ-7296-VJDT
    		127 contractsNot disclosedAt ceiling / not disclosed
    SCAN ASSOCIATES LTDCRN: 10155969
    		124 contractsNot disclosedAt ceiling / not disclosed
    TTP PLCCRN: PNGY-6876-NPML
    		122 contractsNot disclosedAt ceiling / not disclosed
    Bornea Dynamics LimitedCRN: PBQT-1941-CDMP
    		117 contractsNot disclosedAt ceiling / not disclosed
    SOFTCAT PLCCRN: 02174990
    		114 contracts£301,357,556At ceiling / not disclosed
    AIRBUS DEFENCE AND SPACE LIMITEDCRN: PXTC-3157-GCRP
    		111 contractsNot disclosedAt ceiling / not disclosed
    TELESPAZIO UK LIMITEDCRN: PVQP-7147-CRHL
    		93 contractsNot disclosedAt ceiling / not disclosed
    Comparable Published Opportunities & Re-tender Precedents
    Ranked by multi-factor similarity score
    Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
    Published procedure
    Published value
    Matching evidence
    Port of Dover - Cargo Management SystemDover Harbour Board · 17 Aug 2026, 15:11 BST
    		£425,000
    same CPV family
    similar value band
    Tender for the provision of Examinations Workflow Management SystemUniversity of West London · 18 Aug 2026, 23:33 BST
    		£300,000
    same CPV family
    similar value band
    Provision of Learning Management SystemThe Police, Fire and Crime Commissioner for Northamptonshire · 28 Aug 2026, 14:57 BST
    		£425,000
    same CPV family
    similar value band
    Fleet Management SystemAvon Fire Authority · 1 Sept 2026, 15:34 BST
    		£200,000
    same CPV family
    similar value band
    Corporate Property Management SystemWestminster City Council · 20 Aug 2026, 09:28 BST
    		£864,000
    same CPV family
    similar value band
    Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.SME Friendly Qualification Criteria

    Procedure terms & legal framework

    Procedure methodStandard public procedureLegal basis
    UKPGA · 2023/54
    Procurement Act 2023
    		Procurement categorygoods
    Notice statusplanningProcurement threshold
    Above threshold
    (FTS publication)
    		Regulatory regimeStandard commercial regime
    Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO coveredUnspecified in notice
    Recurring procurementNo (One-off requirement)First published8 Sept 2026, 16:29 BSTLast source update8 Sept 2026, 16:29 BST
    Estimated future notice1 Sept 2027, 23:59 BSTClassification (CPV)Business transaction and personal business software package, Database and operating software package, Industry specific software package, Information systems and servers, Miscellaneous software package and computer systems, Software package utilities
    Delivery area
    Wales (UKL14)
    Official Registry OCIDocds-h6vhtk-06f4e4
    Timeline
    1. Pipeline notice
      8 Sept 2026, 16:29 BST
    2. Pipeline notice
      8 Sept 2026, 15:46 BST
    3. Procedure published
      8 Sept 2026, 16:29 BST
    4. engagement
      22 Sept 2026, 23:59 BST · scheduled
      The purpose of this early market engagement exercise is to better understand the care rostering, scheduling and workforce management solutions currently available within the market. The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process. The Council is particularly interested in solutions that support: • Domiciliary Care scheduling and visit management. • Residential Care rostering and workforce management. • Workforce resource teams and shared staffing models. • Mobile working for frontline care staff. • Leave, absence and availability management. • Skills, compliance and workforce competency management. • Payroll, travel and workforce payment processes. • Reporting, operational oversight and management information. • Continuity of care and workforce utilisation. • Integration with care management, HR, payroll, finance and identity management systems. The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified. Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October via email to Rob, [email protected].

    Commercial outcome and contract awards

    Awards (0)No award published
    Contracts (0)No contract published
    Bid statisticsNo aggregate bid statistics published
    Notice history
    From official release and amendment events
    1. Official notice release published
      8 Sept 2026, 16:29 BST
    2. Official notice release published
      8 Sept 2026, 15:46 BST

    Buyer and organisations in this procedure

    Carmarthenshire County Council

    Contracting authority
    Local Council
    GB-PPON-PTVL-7854-TMRZ
    View buyer profile →

    Official Documents & Specifications (2)

    Official links; attachments are not copied