Official UK procurement notice
REQUEST FOR INFORMATION - Victim Survey Management System
Authority: West Mercia Police and Crime Commissioner (Police & fire)
What is being bought
Published requirement descriptionThis is a REQUEST FOR INFORMATION only. In line with force vision and strategic priorities, West Mercia has a responsibility to capture and understand service user feedback and to use this to inform service improvement. Through the right technology, West Mercia are keen to capture this information more efficiently, effectively and with greater inclusivity so that the necessary improvements to our service can be implemented at the appropriate touch point in the service user journey.
The purpose of this project is to design and deliver a comprehensive feedback solution that captures the experiences of individuals who have engaged with the police service and, if applicable, criminal justice service more broadly, as a service user or victim of a crime. The feedback will provide valuable insights into how service users perceive the quality of service, communication, and support throughout their journey, from initial contact to case closure.
Should your organisation wish to be included in this exercise you should indicate your interest by providing confirmation via the correspondence facility on the In-Tend Bluelight eTendering Tool : Sell2 (in-tend.co.uk) - (sell2.in-tend.co.uk/blpd/publictenders ↗) by no later than 12:00 hrs on 14th January 2026.
CPV: Market research services · Marketing services · Public-opinion polling services · Sales or marketing software package · Sales, marketing and business intelligence software package · Survey services
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How West Mercia Police and Crime Commissioner buys Sales, marketing and business intelligence software package (CPV 4848), and who usually turns up
West Mercia Police and Crime Commissioner’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Sales, marketing and business intelligence software package (CPV 4848) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means the winner is registered in the region where that contract was delivered.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside West Midlands.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 62 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid0% / 23%
2–388% / 30%
4–60% / 27%
7+13% / 20%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate19%
Within ±2%43%
Above estimate38%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 4848Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 30 past lots.
A forecast, not a list of bidders.
1 bid23%
2–330%
4–627%
7+20%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 21 Nov 2025, 15:24 GMT
- Last source update
- 21 Nov 2025, 15:24 GMT
- FTS notice number
2025/S 000-076130- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-05e684Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
21 Nov 2025 → 27 Mar 2026 · 4 dates- Planning notice published334 days ago21 Nov 2025, 15:24 GMT
- Market engagement280 days ago14 Jan 2026, 23:59 GMT
This is a request for information only.
- Tender notice expected266 days ago28 Jan 2026, 23:59 GMT
- Contract starts209 days ago27 Mar 2026
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published21 Nov 2025, 15:24 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender