Official UK procurement notice
Request For Information (RFI) for Document Management Services – including document scanning and validation.
Authority: Home Office (Central government)
What is being bought
Published requirement descriptionMarket engagement (RFI) to gain an understanding of the services and innovations available in the document management market.
CPV: Administration services · Administration, defence and social security services · Administrative services for business operations · Administrative services of agencies · Business services: law, marketing, consulting, recruitment, printing and security · Filing services · General public services · IT services: consulting, software development, Internet and support · Miscellaneous business and business-related services · Office-support services
The lotProcurement structure
single lot · no lot value publishedLot #1The Contracting Authority - His Majesty’s Passport Office (HMPO) - is reviewing…Planned
The Contracting Authority - His Majesty’s Passport Office (HMPO) - is reviewing potential options for future Document Management Services and to support this, HMPO is seeking input from the market to ensure that the service is delivered optimally.
Overview of the Service:
HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application.
The Document Management service requirement at a high level is to:
- Sort inbound mail into various streams;
- Validate the authenticity of documents contained within each application;
- Scan documents to a standard that allows for easy reading of data on documents;
- Categorise documents into streams as defined by HMPO;
- Store and retrieve documents upon return requests issued by HMPO.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 23 May 2024, 12:51 BST
- Last source update
- 23 May 2024, 12:51 BST
- FTS notice number
2024/S 000-016322- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-046a02Find a Tender
Publisher note: Following the publication of this PIN, an RFI questionnaire and supporting information will be launched. In addition to the RFI, there will be a supplier event in Central London on the 12th of June 2024 at 10:30 BST. The event will provide suppliers with an overview of the service and the opportunity to ask clarification questions. To participate in the RFI and attend the supplier event, suppliers must register on the Home Office eSourcing portal (JAGGAER) first, and then complete and return a Non-Disclosure Agreement (NDA). Registering for access to the RFI: The RFI and NDA will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). To participate in the RFI, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link and clicking 'To register click here'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. Once you have registered on the eSourcing Portal, you can request access to the NDA, by emailing [email protected]. Your email must clearly state the exact name that you used to register on JAGGAER. Once enabled, you should receive a link to the NDA from JAGGAER. Once you have submitted a signed NDA you will be given access to the RFI documents. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at [email protected] or 0800 069 8630 (0800 - 1800hrs). Registering for the event: Details on how to register for the supplier event will be provided to suppliers via JAGGAER. Note, you must be registered on JAGGAER (see above). It is the Home Office's intention to record this event and make it available on request to those that intend to respond to the RFI but cannot attend. In order to attend the supplier event, participants must register for JAGGAER and express interest by no later than 4th of June at 12:00 BST. RFI Deadline: Responses to the RFI are requested by 17:00 British Summer Time on the 28th of June 2024. These dates and times may be updated, with messages noting any changes provided via JAGGAER.
How it was run
Official noticeTender documents are also served through a separate tool: https://homeoffice.app.jaggaer.com/web/login.html ↗
- Submission deadline
- —
Timeline
23 May 2024 → 7 Apr 2025 · 2 dates- Notice published23 May 2024, 12:51 BST
- Tender notice expected7 Apr 2025, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.