Find a TenderPlanned procurementPreliminary market engagement notice
Published 30 Mar 2026, 17:29 BST

Official UK procurement notice

Request for Information (RFI): Digital Therapeutic Mobile App and Website

Authority: East London NHS Foundation Trust (Central government)

ServicesBelow thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 30 Apr 2026from the planned procurement notice
Contract term 1 yr 11 moends 31 Mar 2028 · starts 1 May 2026

What is being bought

Published requirement description

Request for Information (RFI): Digital Therapeutic Mobile App and Website

Atamis C435655

RFI Overview

East London NHS Foundation Trust (“the Authority”) is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing.

This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI.

Scope of services (indicative)

Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A)

  • Digital Therapeutic Mobile App and Website

Children and Young People's Mental Health Services (Ages 11-19)

Contract context

The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings.

The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board..

What we need from you

Suppliers are requested to submit:

A) Service Offering Response (Attachment A)

  • Section 3 - Service model and scope – 3.1

B) Indicative Pricing Submission

  • Section 4- Pricing of Service and Delivery – 4.1

Please provide the pricing schedule using the Authority’s specifications in Appendices A, please note an External document maybe provided

Also if applicable the below

  • any fixed charges (e.g., management fees, rental fees)
  • any typical additional charges (e.g.,emergency uplift)
  • indexation assumptions (CPI/RPI/etc.)

RFI timetable

  • RFI published: 30/03/2026
  • Deadline for clarification questions: 15/04/2026
  • RFI response deadline: 30/04/2026

All dates are subject to change at the Authority’s discretion.

Communications and clarifications

All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal.

Important notices (compliance / disclaimers)

  • This RFI is for information gathering and market intelligence only.
  • The Authority is not liable for any costs incurred by suppliers in responding.
  • The Authority may choose to cancel or amend this RFI at any time.
  • Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority’s Standing Financial Instructions and Standing Orders.
  • The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information.

Evaluation approach (for transparency)

Responses will be reviewed for:

  • Service capability and coverage
  • Operational approach and mobilisation
  • Compliance and governance
  • Reporting and data quality
  • Indicative pricing and cost drivers

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 1 yr 11 moSME
Contract period: 1 May 2026 – 31 Mar 2028 (1 yr 11 mo)
Eligibility: SME eligible

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How East London NHS Foundation Trust buys IT services: consulting, software, internet (CPV 72), and who usually turns up

East London NHS Foundation Trust’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: IT services: consulting, software, internet (CPV 72) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerEast London NHS Foundation Trust · all categories
The marketIT services: consulting, software, internet (CPV 72) · Greater London (authority’s region)
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 4 of 13 known-size awards · market: division 72 · Greater London (authority’s region), n=713
31%37%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Greater London (authority’s region).

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 9 of 11 known-location awards · market: division 72 · Greater London (authority’s region), n=660
82%41%

Most of this buyer’s recorded winners are registered in Greater London.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: no decision dates published · market: division 72 · Greater London (authority’s region), n=69
—68 days

Half of these awards were announced within 68 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 9 of 18 procurements with awards had no recorded rival · market: division 72 · Greater London (authority’s region), n=1,053
50%62%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer2 lots with bid counts · all categories · too few to chart
The market102 lots with bid counts · division 72 · Greater London (authority’s region)
8% had one bid
Market · select a colour for counts
1 bid8%
Market: 8 of 102 lots with published bid counts.
2–331%
Market: 32 of 102 lots with published bid counts.
4–631%
Market: 32 of 102 lots with published bid counts.
7+29%
Market: 30 of 102 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyerNo estimate-and-award pairs published
The market76 lots with estimate and award · division 72 · Greater London (authority’s region)
41% below estimate
Market · select a colour for counts
Below estimate41%
Market: 31 of 76 lots with an estimate and award.
Within ±2%38%
Market: 29 of 76 lots with an estimate and award.
Above estimate21%
Market: 16 of 76 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #123 monthsSME suitableEstimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 102 past lots.

A forecast, not a list of bidders.

—No model forecast yet8% chance of a single bid
Past bids on 102 similar lots
1 bid8%
8 of 102 similar past lots received 1 bid (8%).
2–331%
32 of 102 similar past lots received 2–3 (31%).
4–631%
32 of 102 similar past lots received 4–6 (31%).
7+29%
30 of 102 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Mar 2026, 17:29 BST
Last source update
30 Mar 2026, 17:29 BST
Authority reference
C435655
FTS notice number
2026/S 000-029343
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06785f Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

30 Mar 2026 → 1 May 2026 · 4 dates
  1. Planning notice published206 days ago
    30 Mar 2026, 17:29 BST
  2. Tender notice expected175 days ago
    30 Apr 2026, 23:59 BST
  3. Market engagement175 days ago
    30 Apr 2026, 23:59 BST

    Request for Information (RFI): Digital Therapeutic Mobile App and Website

    atamis: C435655

    RFI Overview

    East London NHS Foundation Trust (“the Authority”) is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing.

    This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI.

    Scope of services (indicative)

    Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A)

    • Digital Therapeutic Mobile App and Website

    Children and Young People's Mental Health Services (Ages 11-19)

    Contract context

    The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings.

    The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board..

    What we need from you

    Suppliers are requested to submit:

    A) Service Offering Response (Attachment A)

    • Section 3 - Service model and scope – 3.1

    B) Indicative Pricing Submission

    • Section 4- Pricing of Service and Delivery – 4.1

    Please provide the pricing schedule using the Authority’s specifications in Appendices A, please note an External document maybe provided

    Also if applicable the below

    • any fixed charges (e.g., management fees, rental fees)
    • any typical additional charges (e.g.,emergency uplift)
    • indexation assumptions (CPI/RPI/etc.)

    RFI timetable

    • RFI published: 30/03/2026
    • Deadline for clarification questions: 15/04/2026
    • RFI response deadline: 30/04/2026

    All dates are subject to change at the Authority’s discretion.

    Communications and clarifications

    All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal.

    Important notices (compliance / disclaimers)

    • This RFI is for information gathering and market intelligence only.
    • The Authority is not liable for any costs incurred by suppliers in responding.
    • The Authority may choose to cancel or amend this RFI at any time.
    • Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority’s Standing Financial Instructions and Standing Orders.
    • The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information.

    Evaluation approach (for transparency)

    Responses will be reviewed for:

    • Service capability and coverage
    • Operational approach and mobilisation
    • Compliance and governance
    • Reporting and data quality
    • Indicative pricing and cost drivers
  4. Contract starts175 days ago
    1 May 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    30 Mar 2026, 17:29 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

East London NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PQBH-7734-VGLG 9 Alie Street, London, London, E1 8DEContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure