Official UK procurement notice
Request for Information - Audience Interactive Social Media Toolkit
Authority: BBC (British Broadcasting Corporation) (Public body)
What is being bought
Published requirement descriptionThis Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit.
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The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV.
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To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution.
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You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via bbc.bravosolution.co.uk ↗. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.
CPV: Electronic message and information services · Electronic message services · Enhanced Messaging Service (EMS) services · Multimedia Message Service (MMS) services · Short Message Service (SMS) services · Telecommunications system · Wireless telecommunications system
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 May 2025, 12:01 BST
- Last source update
- 23 May 2025, 12:01 BST
- Authority reference
PROC/2025/48- FTS notice number
2025/S 000-026091- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0521cdFind a Tender
How it was run
Official notice- Submission deadline
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Timeline
23 May 2025 → 6 Oct 2025 · 4 dates- Planning notice published23 May 2025, 12:01 BST
- Market engagement13 Jun 2025, 23:59 BST
RFI response deadline 13/06/25 14:00 noon UK time.
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In order to take part in this RFI, please take the following steps:
1 - Register your company on the Jaggaer eSourcing portal (this is only required once):
1.1 Go to bbc.bravosolution.co.uk ↗
1.2 - Click the link on the login page to register.
1.3 Accept the terms and conditions and click 'Continue'.
1.4 - Enter your correct business and user details.
1.5 - Note the username you chose and click 'Save' when complete.
1.6 - You will shortly receive an email with your temporary password.
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2 - Express an interest in the RFI:
2.1 - Login to the portal with the username/password.
2.2 - Click the 'PQQs Open to all Suppliers' link.
2.3 - Click on the relevant PQQ to access the content.
2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only).
2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box.
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- Responding to the tender:
3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining).
3.2 - All RFI documentation can be found within the eTendering portal.
3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ.
3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.
- * All questions relating to this RFI should be submitted via the BBC's eSourcing portal at bbc.bravosolution.co.uk ↗ * *
- Tender notice expected1 Sept 2025, 23:59 BST
- Contract starts386 days ago6 Oct 2025, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published23 May 2025, 12:01 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender