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AwardedFind a Tender · award

Repatriation Services

Buyer: Ministry of Defence →

BuyerMinistry of Defence
StatusAwarded
DeadlineNot published
ValueValue not published
Published12 Jan 2023

What is being bought

The Ministry of Defence had a requirement for worldwide repatriation services for deceased Armed Forces and other entitled personnel, including the provision of specialist services in the event of a major incident resulting in mass fatalities. Any resultant contract will be a framework agreement with a single operator, which will not be open to other purchasers, and will be for an initial contract period of 24 months including an option for the Authority to extend for up to a further 24 months.

Delivery location

UKK13

Categories

Funeral services 98371000

Lot details

Lot 1

The Contractor will be required to provide worldwide repatriation services, on an individual or multiple basis, for deceased Armed Forces and other entitled personnel. These services may include the provision of specialist services in the event of a major incident resulting in mass fatalities where the Authority is either required to lead the response to the incident or provide assistance. Due to the nature of the requirement, it is not possible to predict how frequently the contractor will be called upon to provide the services. The Contractor must provide a 365 day/24 hour worldwide repatriation service. The Contractor will be responsible for ensuring the services carried out conform to medical and legal requirements; the preparation of the body including embalming; facial reconstruction and dressing; provision of coffins and shrouds; and preparation and marking of the coffin for movement and arrangement of transport (note: Civil flights will only be used where RAF flights are not available). The Contractor will be required to send staff into theatres of military operations in order to effect repatriations where there is no local funeral infrastructure and, in the event of a major incident, be able to provide suitable personnel and be responsible for their security in any operational/conflict zone worldwide, overseas location or, exceptionally, in the UK. The Contractor may be required to provide a Mortuary Assistant for an in-Theatre Mortuary. In the event of a major incident, the Contractor may be required to provide any or all of the following emergency services: deploy a Major Incident Specialist to JCCC to assist in planning; provide Incident Management at the scene; recovery of remains; establish, operate and maintain an incident mortuary (which may include identification and processing of remains) or a body holding provision; assist the Services / local authorities with handling personal effects at the scene under Service supervision; liaise with all agencies; crisis intervention services and critical incident stress management; recovery of deceased bodies or remains; supply, transportation and support maintenance of suitable body storage units in theatre with appropriate mortuary assistants; deal with contaminated/infectious and Bio Hazard issues which need careful handling in order to comply with current and future health and safety regulations; body/body part identification which could include (though not be limited to) providing a Forensic Pathologist, Forensic Odontologist, Forensic Print Specialist, Forensic Photographer, Mortuary Assistant and Embalmer. The Contractor may also be requested to assist the appointed Pathologist in identification. This list is not exhaustive and other situations can arise, which may require special handling. The Contractor must be a member of the National Association of Funeral Directors or equivalent. There have been on average 16 repatriations to the UK or country of origin per year over the last four years; however, due to the nature of the requirement, exact numbers are unknown and could be higher or lower in the future. The figure for the past four years is provided for guidance purposes only and there have been occasions where 150 repatriations have occurred in a one year period. To date, specialist services due to a major incident have not been required, although this is no indication of potential future requirements. The contractor will be requested to undertake tasks as required on a call off basis. No business whatsoever is guaranteed under any resulting framework agreement or contract indeed there is no guarantee that any framework agreement or contract will be put in place. The contract value of £4.9M detailed in this Contract Award Notice is the maximum Limit of Liability. As this is a Framework Agreement there is no guarantee of any orders being placed or this Limit of Liability being reached.

Statuscancelled

Award criteria
VFM - as detailed in the Tender Documentation — 100

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 98. The category anchor is Funeral services (98371000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 984,2313 median · 49.9 average (1,582 of 4,231 with a bid count)3.5 average (1,771 of 4,231 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKK13287.5 median · 55.6 average (10 of 28 with a bid count)13.8 average (13 of 28 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Repatriation Services

Statusactive
Value£4,900,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03674b
Latest release ID000980-2023
Latest release timestampThu Jan 12 2023 14:12:41 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
12 Jan 2023award, contract000980-2023
9 Sept 2022tender025375-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "id": "000980-2023-703293450-1",
      "title": "Repatriation Services",
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        },
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        "description": "The Contractor will be required to provide worldwide repatriation services, on an individual or multiple basis, for deceased Armed Forces and other entitled personnel. These services may include the provision of specialist services in the event of a major incident resulting in mass fatalities where the Authority is either required to lead the response to the incident or provide assistance. Due to the nature of the requirement, it is not possible to predict how frequently the contractor will be called upon to provide the services.\nThe Contractor must provide a 365 day/24 hour worldwide repatriation service. The\nContractor will be responsible for ensuring the services carried out conform to medical and legal requirements; the preparation of the body including embalming; facial reconstruction and dressing; provision of coffins and shrouds; and preparation and marking of the coffin for movement and arrangement of transport (note: Civil flights will only be used where RAF flights are not available). The Contractor will be required to send staff into theatres of military operations in order to effect repatriations where there is no local funeral infrastructure and, in the event of a major incident, be able to provide suitable personnel and be responsible for their security in any operational/conflict zone worldwide, overseas location or, exceptionally, in the UK. The Contractor may be required to provide a Mortuary Assistant for an in-Theatre Mortuary.\nIn the event of a major incident, the Contractor may be required to provide any or all of the following emergency services: deploy a Major Incident Specialist to JCCC to assist in planning; provide Incident Management at the scene; recovery of remains; establish, operate and maintain an incident mortuary (which may include identification and processing of remains) or a body holding provision; assist the Services / local authorities with handling personal effects at the scene under Service supervision; liaise with all agencies; crisis intervention services and critical incident stress management; recovery of deceased bodies or remains; supply, transportation and support maintenance of suitable body storage units in theatre with appropriate mortuary assistants; deal with contaminated/infectious and Bio Hazard issues which need careful handling in order to comply with current and future health and safety regulations; body/body part identification which could include (though not be limited to) providing a Forensic Pathologist, Forensic Odontologist, Forensic Print Specialist, Forensic Photographer, Mortuary Assistant and Embalmer. The Contractor may\nalso be requested to assist the appointed Pathologist in identification. This list is not exhaustive and other situations can arise, which may require special handling.\nThe Contractor must be a member of the National Association of Funeral Directors or\nequivalent.\nThere have been on average 16 repatriations to the UK or country of origin per year over the last four years; however, due to the nature of the requirement, exact numbers are unknown and could be higher or lower in the future. The figure for the past four years is provided for guidance purposes only and there have been occasions where 150 repatriations have occurred in a one year period. To date, specialist services due to a major incident have not been required, although this is no indication of potential future requirements.\nThe contractor will be requested to undertake tasks as required on a call off basis. No business whatsoever is guaranteed under any resulting framework agreement or contract indeed there is no guarantee that any framework agreement or contract will be put in place.\nThe contract value of £4.9M detailed in this Contract Award Notice is the maximum Limit of Liability. As this is a Framework Agreement there is no guarantee of any orders being placed or this Limit of Liability being reached.",
        "awardCriteria": {
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              "description": "100"
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    "title": "Repatriation Services",
    "status": "complete",
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    "techniques": {
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    "description": "The Ministry of Defence had a requirement for worldwide repatriation services for deceased Armed Forces and other entitled personnel, including the provision of specialist services in the event of a major incident resulting in mass fatalities. Any resultant contract will be a framework agreement with a single operator, which will not be open to other purchasers, and will be for an initial contract period of 24 months including an option for the Authority to extend for up to a further 24 months.",
    "classification": {
      "id": "98371000",
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  },
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        "countryName": "United Kingdom",
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      },
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        "locality": "London",
        "postalCode": "SE16 2TN",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Albin International Repatriation Ltd"
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    {
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      "name": "Business Partner 4",
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      "awardID": "000980-2023-703293450-1",
      "dateSigned": "2022-12-14T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
12 Jan 2023 · 000980-2023 · award, contract
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        },
        "hasOptions": true,
        "description": "The Contractor will be required to provide worldwide repatriation services, on an individual or multiple basis, for deceased Armed Forces and other entitled personnel. These services may include the provision of specialist services in the event of a major incident resulting in mass fatalities where the Authority is either required to lead the response to the incident or provide assistance. Due to the nature of the requirement, it is not possible to predict how frequently the contractor will be called upon to provide the services.\nThe Contractor must provide a 365 day/24 hour worldwide repatriation service. The\nContractor will be responsible for ensuring the services carried out conform to medical and legal requirements; the preparation of the body including embalming; facial reconstruction and dressing; provision of coffins and shrouds; and preparation and marking of the coffin for movement and arrangement of transport (note: Civil flights will only be used where RAF flights are not available). The Contractor will be required to send staff into theatres of military operations in order to effect repatriations where there is no local funeral infrastructure and, in the event of a major incident, be able to provide suitable personnel and be responsible for their security in any operational/conflict zone worldwide, overseas location or, exceptionally, in the UK. The Contractor may be required to provide a Mortuary Assistant for an in-Theatre Mortuary.\nIn the event of a major incident, the Contractor may be required to provide any or all of the following emergency services: deploy a Major Incident Specialist to JCCC to assist in planning; provide Incident Management at the scene; recovery of remains; establish, operate and maintain an incident mortuary (which may include identification and processing of remains) or a body holding provision; assist the Services / local authorities with handling personal effects at the scene under Service supervision; liaise with all agencies; crisis intervention services and critical incident stress management; recovery of deceased bodies or remains; supply, transportation and support maintenance of suitable body storage units in theatre with appropriate mortuary assistants; deal with contaminated/infectious and Bio Hazard issues which need careful handling in order to comply with current and future health and safety regulations; body/body part identification which could include (though not be limited to) providing a Forensic Pathologist, Forensic Odontologist, Forensic Print Specialist, Forensic Photographer, Mortuary Assistant and Embalmer. The Contractor may\nalso be requested to assist the appointed Pathologist in identification. This list is not exhaustive and other situations can arise, which may require special handling.\nThe Contractor must be a member of the National Association of Funeral Directors or\nequivalent.\nThere have been on average 16 repatriations to the UK or country of origin per year over the last four years; however, due to the nature of the requirement, exact numbers are unknown and could be higher or lower in the future. The figure for the past four years is provided for guidance purposes only and there have been occasions where 150 repatriations have occurred in a one year period. To date, specialist services due to a major incident have not been required, although this is no indication of potential future requirements.\nThe contractor will be requested to undertake tasks as required on a call off basis. No business whatsoever is guaranteed under any resulting framework agreement or contract indeed there is no guarantee that any framework agreement or contract will be put in place.\nThe contract value of £4.9M detailed in this Contract Award Notice is the maximum Limit of Liability. As this is a Framework Agreement there is no guarantee of any orders being placed or this Limit of Liability being reached.",
        "awardCriteria": {
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9 Sept 2022 · 025375-2022 · tender
{
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  "date": "2022-09-09T14:13:29+01:00",
  "ocid": "ocds-h6vhtk-03674b",
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        "description": "The Contractor will be required to provide worldwide repatriation services, on an individual or multiple basis, for deceased Armed Forces and other entitled personnel. These services may include the provision of specialist services in the event of a major incident resulting in mass fatalities where the Authority is either required to lead the response to the incident or provide assistance. Due to the nature of the requirement, it is not possible to predict how frequently the contractor will be called upon to provide the services. \nThe Contractor must provide a 365 day/24 hour worldwide repatriation service. The Contractor will be responsible for ensuring the services carried out conform to medical and legal requirements; the preparation of the body including embalming; facial reconstruction and dressing; provision of coffins and shrouds; and preparation and marking of the coffin for movement and arrangement of transport (note: Civil flights will only be used where RAF flights are not available). The Contractor will be required to send staff into theatres of military operations in order to effect repatriations where there is no local funeral infrastructure and, in the event of a major incident, be able to provide suitable personnel and be responsible for their security in any operational/conflict zone worldwide, overseas location or, exceptionally, in the UK. The Contractor may be required to provide a Mortuary Assistant for an in-Theatre Mortuary.\nIn the event of a major incident, the Contractor may be required to provide any or all of the following emergency services: deploy a Major Incident Specialist to JCCC to assist in planning; provide Incident Management at the scene; recovery of remains; establish, operate and maintain an incident mortuary (which may include identification and processing of remains) or a body holding provision; assist the Services / local authorities with handling personal effects at the scene under Service supervision; liaise with all agencies; crisis intervention services and critical incident stress management; recovery of deceased bodies or remains; supply, transportation and support maintenance of suitable body storage units in theatre with appropriate mortuary assistants; deal with contaminated/infectious and Bio Hazard issues which need careful handling in order to comply with current and future health and safety regulations; body/body part identification which could include (though not be limited to) providing a Forensic Pathologist, Forensic Odontologist, Forensic Print Specialist, Forensic Photographer, Mortuary Assistant and Embalmer. The Contractor may also be requested to assist the appointed Pathologist in identification.\nThis list is not exhaustive and other situations can arise, which may require special handling.\nThe Contractor must be a member of the National Association of Funeral Directors or equivalent.\nThere have been on average 16 repatriations to the UK or country of origin per year over the last four years; however, due to the nature of the requirement, exact numbers are unknown and could be higher or lower in the future. The figure for the past four years is provided for guidance purposes only and there have been occasions where 150 repatriations have occurred in a one year period. To date, specialist services due to a major incident have not been required, although this is no indication of potential future requirements.\nThe contractor will be requested to undertake tasks as required on a call off basis. No business whatsoever is guaranteed under any resulting framework agreement or contract indeed there is no guarantee that any framework agreement or contract will be put in place in relation to this notice. No compensation etc. will be paid if a tender or resulting framework agreement is withdrawn for any reason. Bidders should take part in this process only on the basis that they fully understand and accept this position. Additional information: All procurement documents can be accessed free of charge on the Defence Sourcing Portal (DSP) https://contracts.mod.uk using Project number 703293450. Details of how to register on the DSP can be found at https://contracts.mod.uk/web/user-guide.html. Suppliers wishing to Tender for this requirement should submit their Tender on the DSP in accordance with the Invitation to Tender.",
        "contractPeriod": {
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    ],
    "title": "Repatriation Services",
    "value": {
      "amount": 4900000,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
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    "bidOpening": {
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      "description": "The MOD Electronic Tendering Process will apply"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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    "techniques": {
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        "maximumParticipants": 1
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      "hasFrameworkAgreement": true
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    "awardPeriod": {
      "startDate": "2022-10-10T10:00:00+01:00"
    },
    "description": "The Ministry of Defence has a requirement for worldwide repatriation services for deceased Armed Forces and other entitled personnel, including the provision of specialist services in the event of a major incident resulting in mass fatalities. Any resultant contract will be a framework agreement with a single operator, which will not be open to other purchasers, and will be for an initial contract period of 24 months including an option for the Authority to extend for up to a further 24 months.",
    "tenderPeriod": {
      "endDate": "2022-10-10T10:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "Any resultant contract will be subject to the conditions detailed in the 703293450 Contract Terms and Conditions, using MOD Standardised Contracting Template SC2.\n\n        \nIt also contains conditions relating to TUPE – It is the supplier’s responsibility to consider whether or not TUPE applies to this re-let and to tender accordingly. Notwithstanding this, supplier’s may wish to note that it is the Authority’s view that TUPE is unlikely to be applicable as the contractor currently undertaking this task, Albin International Repatriation Ltd, has informed the Authority that no employees are in scope for transfer. The Authority shall not be liable for this opinion and it remains the supplier’s responsibility to ensure that their tender takes full account of all the relevant circumstances of this contract re-let. \nElectronic trading – Potential suppliers must note the mandatory requirement for electronic trading using the Contracting, purchasing and finance (CP&F) electronic procurement tool.",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "98371000",
      "scheme": "CPV",
      "description": "Funeral services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2023-01-08T23:59:59Z"
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Selection criteria as stated in the procurement documents"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://contracts.mod.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-34066",
      "name": "Ministry of Defence",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK13",
        "locality": "Gloucester",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://contracts.mod.uk",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "02",
            "scheme": "COFOG",
            "description": "Defence"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Defence"
      },
      "contactPoint": {
        "url": "https://contracts.mod.uk",
        "email": "Tina.Cole757@mod.gov.uk"
      }
    },
    {
      "id": "GB-FTS-63308",
      "name": "Head Office Commercial Business Partner 4",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Gloucester",
        "postalCode": "GL3 1HW",
        "countryName": "United Kingdom",
        "streetAddress": "Innsworth House, Imjin Barracks"
      },
      "identifier": {
        "legalName": "Head Office Commercial Business Partner 4"
      }
    }
  ],
  "language": "en",
  "description": "All documents associated with this procurement can be accessed free of charge on the Defence Sourcing Portal (DSP) https://contracts.mod.uk using Project number 703293450. Details of how to register on the DSP can be found at https://contracts.mod.uk/web/user-guide.html. Suppliers wishing to Tender for this requirement should submit their Tender on the DSP in accordance with the instructions contained within Invitation to Tender documentation.\nSuppliers should also complete the Suitability Assessment Questions (SAQ) which are contained in the Qualification Envelope of project 703293450 on the DSP. These questions contain all the mandatory economic and financial grounds for rejection and the minimum levels of capacity and capability that are required to perform the contract. The SAQ is a pass/fail test for suitability and minimum levels of capability and capacity and suppliers who do not meet these minimum capability and capacity criteria will not pass to the Tender evaluation stage.",
  "initiationType": "tender"
}