Find a TenderAwardedContract details notice
Published 7 Jul 2025, 15:32 BST

Official UK procurement notice

REPAIRS AND MAINTENANCE · D & N MAINTENANCE LIMITED for Salisbury City Council (Jul 2025)

Official notice

Authority: Salisbury City Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£4,500,000≈ £900k / year · £5,400,000 inc. VAT · 1 value update
Submissions closed 15 Oct 2025awarded 5 Nov 2025
Awarded to D & N MAINTENANCE LIMITED
Contract term 5 yrsends 31 Dec 2030 · starts 1 Jan 2026

What is being bought

Published requirement description

Salisbury City Council have awarded a contract for the provision of a maintenance and repair service, which includes undertaking various smaller Pre-Planned Maintenance (PPM) works / services on their estate, including listed building, work offices and public spaces, as listed below:

Planned and maintenance, including:

  • Provision of a 'one stop shop' for works and repairs
  • Electrical, plumbing etc
  • Footpaths
  • Buildings (including listed buildings)
  • Public conveniences
  • Parks and Open Spaces
  • Not divided into lots: There are several areas to consider when looking at deciding whether to look at lotting a contract. An overview of the pros and cons for multi-lotted contracts are: Pros: • Reduced Risk of Supply Chain Disruption - Spreading the work across multiple suppliers reduces the impact of any single supplier's problems. • Increased Competition - Encourages more suppliers to participate, potentially leading to better pricing and innovation. • Opportunity for SMEs - Splitting contracts into lots can make it easier for smaller businesses to compete for contracts. • Flexibility and Innovation - Different suppliers may offer varied approaches, allowing for experimentation and potentially better solutions. Cons: • More Complex Procurement - Requires managing multiple contracts and suppliers, increasing administrative burden. • Higher Procurement Costs - Multiple tendering processes and contract management can be more expensive. • Potential for Inconsistent Quality - Different suppliers may have varying standards, requiring closer monitoring. • Reduced Economies of Scale - Smaller contract lots may limit the potential for volume discounts. Lotting types • by geographical coverage • by trade type SCC considered all the above when looking at this contract and opted for the single supplier approach, as previously stated. a single supplier contract allows for a consistent approach to quality through their own supply chain. Salisbury location is too small an area to be consider a geographical lotting. Whilst trade could be done, this introduces the risk of passing blame, as well as increased administrative burden and disproportionately complex procurement processes.

CPV: Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1Awarded 5 yrsSMEPublished value£4,500,000
Contract period: 1 Jan 2026 – 31 Dec 2030 (5 yrs)Value: £4,500,000 exc. VAT · £5,400,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    N/A

  • Technical & professional ability

    Technical & Professional Ability

    Please provide details of two separate contracts to meet the technical and professional ability criteria set out in the procurement documents, in any combination from either the public or private sectors; voluntary, charity or social enterprise (VCSE) that are relevant to our requirement. VCSEs may include samples of grant-funded work. Where this procurement is for supplies or services, the examples must be from the past three years. Where this procurement is for works, the examples may be from the past five years.

    The named contact provided should be able to provide written evidence to confirm the accuracy of the information provided below. We reserve the right to use the information provided to undertake due diligence and to assure ourselves that the information is accurate. Should it be found that any of the information is false or misleading, the bid will be rejected.

    For consortium bids, or where you have indicated that you are relying on a particular member or a subcontractor in order to meet the technical and professional ability, you should provide relevant examples of where the consortium/particular member/subcontractors have delivered similar requirements. If this is not possible (e.g. the consortium is newly formed or a Special Purpose Vehicle is to be created for this contract) then three separate examples should be provided between the principal member(s) of the proposed consortium or members of the Special Purpose Vehicle or subcontractors (three examples are not required from each member). Where the Supplier is a Special Purpose Vehicle, or a managing agent not intending to be the main provider of the supplies or services, the information requested should be provided in respect of the main intended provider(s) or subcontractor(s) who will deliver the contract.

    Please provide details of one successfully completed contract for each of the following requirements;

    1. Proven experience of maintaining and repairing Grade I, Grade II, or Grade II listed buildings using traditional methods and materials appropriate to the historic fabric for a contract with a minimum duration of 1 year and a minimum contract value of £250,000.

    For the example you give, you must (in addition to the information requested below for provided examples):

    • A detailed understanding of conservation principles and statutory requirements relevant to Grade I, Grade II, or Grade II listed buildings buildings.
    • How you will ensure employment of appropriately qualified heritage specialists (e.g., RICS Conservation-accredited surveyors, RIBA Conservation Architects, or equivalent) where applicable.
    1. Experience of maintaining and repairing buildings for an organisation with a number of buildings greater than 20 as part of the contract, for a minimum contract duration of 2 years, and a minimum value of £500,000.

    Both contract examples must be within the previous 3 years for services; and the previous 5 years for works.

    Please ensure the below information is included in the response, for each contract:

    • Name of the customer organisation who signed the contract
    • Name, position and contact details (inc. email) of the supplier who signed the contract
    • Description of the contract including start and completion dates and estimated contract value

    A Pass will be awarded if all the following points are met for both of the contracts you submit as part of your response to this question.

    • They have been awarded or performed in the last three years for services; five years for works, and
    • They meet the stated required length, and
    • They meet the stated minimum value, and

    for Question 1:

    • Evidences experience working on Grade I, Grade II, or Grade II listed buildings listed buildings, and
    • The process for ensuring employment of appropriately qualified heritage specialists, and

    for Question 2:

    • Evidences experience relating to contracting with an organisation that manages a building number of greater than 20.

    A Fail will be awarded if any of the contracts:

    • Are not in the last three years for services; five years for works, or
    • Does not meet the required length, or
    • Does not meet the minimum value, or

    for Question 1:

    • Does not evidence experience working on Grade I, Grade II, or Grade II listed buildings listed buildings, and
    • Does not evidence process for ensuring employment of appropriately qualified heritage specialists, or

    for Question 2:

    • Does not evidence the experience relating to contracting with an organisation that manages a building number of greater than 20.
  • Condition of participation

    N/A

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality criterion 1 (Lot 0): Continuous Service Improvement - 100 points available
  • Quality criterion 2 (Lot 0): Stakeholder Engagement - 200 points available
  • Quality criterion 3 (Lot 0): Out of Hours Support - 250 points available
  • Quality criterion 4 (Lot 0): Operational Quality Monitoring - 500 points available
  • Quality criterion 5 (Lot 0): Staffing - 350 points available
  • Quality criterion 6 (Lot 0): Cost Management - 250 points available
  • Quality criterion 7 (Lot 0): Modern Slavery and Social Value - 100 points available
  • Quality criterion 8 (Lot 0): Risk and Mitigations - 100 points available
  • Price criterion 1 (Lot 0): Total price submitted in Annex 2 - Schedule of Works will be used in the PpQP calculation
Conditions of participation3
  • Economic & financial standing

    N/A

  • Technical & professional ability

    Technical & Professional Ability

    Please provide details of two separate contracts to meet the technical and professional ability criteria set out in the procurement documents, in any combination from either the public or private sectors; voluntary, charity or social enterprise (VCSE) that are relevant to our requirement. VCSEs may include samples of grant-funded work. Where this procurement is for supplies or services, the examples must be from the past three years. Where this procurement is for works, the examples may be from the past five years.

    The named contact provided should be able to provide written evidence to confirm the accuracy of the information provided below. We reserve the right to use the information provided to undertake due diligence and to assure ourselves that the information is accurate. Should it be found that any of the information is false or misleading, the bid will be rejected.

    For consortium bids, or where you have indicated that you are relying on a particular member or a subcontractor in order to meet the technical and professional ability, you should provide relevant examples of where the consortium/particular member/subcontractors have delivered similar requirements. If this is not possible (e.g. the consortium is newly formed or a Special Purpose Vehicle is to be created for this contract) then three separate examples should be provided between the principal member(s) of the proposed consortium or members of the Special Purpose Vehicle or subc…

  • Condition of participation

    N/A

    shortlisting

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Jul 2025, 15:32 BST
Last source update
6 Mar 2026, 16:26 GMT
Award evaluation window
Submission end – 8 Dec 2025
Authority reference
EX27241
FTS notice number
2025/S 000-056611
Latest notice
Contract details notice (UK7)
Classification (CPV)
Repair and maintenance services
Delivery area
South West (UKK15)
Official registry OCID
ocds-h6vhtk-055a6c Find a Tender
Contract terms summary

Standard 30 day terms will apply.

Invoices emailed through to [email protected].

In the first instance any disputes would go via dedicated contacts. If a resolution cannot be agreed then the escalation point would be to the Head of Service and the Responsible Finance Officer.

Review and risk notes
Risks

INCREASED COSTS

Risk - As with any services and supply of goods contracts that require an extensive range of goods and rely on supply chains, there is a risk of costs increasing and being passed through the supply chain, resulting in a compound increase affect.

Mitigation - This will need to be managed by regular meeting with suppliers and the Authority to deem what is the most appropriate course of action. A contingency figure will be built into the contract for any potential cost rises over the contractual period. Prices submitted can only increase inline with CPI and not without approval from SCC. Suppliers will be required to have an open book costing arrangement to ensure transparency.

SINGLE SUPPLIER CONTRACT

Risk - The use of a single supplier potentially exposes the council to over-reliance on one supplier, who may not perform the contract adequately.

Mitigation - The below KPI's have been included to manage performance and mitigate this risk and to support supplier performance.

Response Time Compliance

KPI: 95% of all emergency callouts addressed within 4 hours.

Completion Rates

KPI: 90% of reactive maintenance tasks completed within the prescribed timeframes (Emergency: 4 hours, Urgent: 24 hours, Routine: 5 days, Special Circumstances: 30 days).

First-Visit Resolution

KPI: 85% of reactive maintenance and repairs resolved during the first visit.

Preventative Maintenance (PPM) Completion

KPI: 100% of scheduled PPM tasks completed within the agreed schedule each quarter.

Reporting Accuracy

KPI: 100% Submission of complete and accurate monthly MI / spend reports and invoices by the 5th working day of each month, as required in Section 4 of the specification.

Health and Safety Compliance

KPI: Zero major health and safety violations identified during audits.

Customer Feedback

KPI: Achieve a 90% satisfaction rate in quarterly customer satisfaction surveys conducted by Salisbury City Council.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
15 Oct 2025, 14:00 BST
Clarification deadline
6 Oct 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Jul 2025 → 6 Mar 2026 · 11 dates
  1. Planning notice published
    7 Jul 2025, 15:32 BST
  2. Market engagement
    1 Aug 2025, 23:59 BST

    Salisbury City Council (the Authority) will be undertaking a procurement for the provision of a Repairs and Maintenance contract to their estate, which includes working on listed buildings, out of hours requirements, and pre-planned maintenance and works, and is seeking the views of the market on our intended commissioning approach with the outcomes to shape the procurement strategy and final tender documents.

    The Authority is keen to engage with Contractors who have a solid background in delivering similar Repairs & Maintenance contracts with a strong customer and safety focus, and who are able to work collaboratively with the Authority to deliver a first-in-class service. All answers provided will offer insight into how the market might consider this opportunity. Any information provided will be treated as confidential and non-binding but note it may be used to inform the final specification, brief and pricing document.

    The Authority kindly asks interested Contractors to complete and submit the Market Engagement questionnaire to achieve the above aim. The questionnaire can be found on the In-Tend portal (the link is shown below), and contains information within it to support its completion. If you require further clarity of information, please submit enquiries/questions via the In-tend portal link - in-tendhost.co.uk/hampshire/aspx/Tende… ↗.

    All information required for completing the questionnaire is included in the document itself. Please only submit completed questionnaires via the In-Tend portal, as company literature or promotional material will not be considered.

    Please submit completed questionnaires via this link (in-tendhost.co.uk/hampshire/aspx/Tende… ↗).

    The deadline for submitting completed questionnaires is Friday 01st August 2025.

  3. Next notice expected
    14 Aug 2025, 23:59 BST
  4. Tender notice published
    15 Sept 2025, 14:42 BST
  5. Clarification questions by380 days ago
    6 Oct 2025, 17:00 BST
  6. Submission deadline371 days ago
    15 Oct 2025, 14:00 BST
  7. Assessment summaries sent339 days ago
    17 Nov 2025
  8. Standstill ends329 days ago
    26 Nov 2025, 23:59 GMT
  9. Award decision expected by317 days ago
    8 Dec 2025, 23:59 GMT
  10. Contract starts294 days ago
    1 Jan 2026
  11. Latest notice published229 days ago
    6 Mar 2026, 16:26 GMT

Notice history

12 events · 6 releases on Find a Tender · since 7 Jul 2025
  1. Preliminary market engagement notice published
    7 Jul 2025, 15:32 BST
    UK2
  2. Preliminary market engagement notice published
    8 Jul 2025, 10:12 BST
    UK2
  3. Preliminary market engagement notice published
    9 Jul 2025, 10:39 BST
    UK2
  4. Tender notice published
    15 Sept 2025, 14:42 BST
    UK4
  5. Published value updated to £4,500,000
    15 Sept 2025, 14:42 BST
    was £3,200,000
  6. Status changed to active
    15 Sept 2025, 14:42 BST
  7. Procurement method changed
    15 Sept 2025, 14:42 BST
  8. Deadline published: 15 Oct 2025, 14:00 BST
    15 Sept 2025, 14:42 BST
  9. Contract award notice published
    17 Nov 2025, 17:28 GMT
    UK6
  10. Status changed to complete
    17 Nov 2025, 17:28 GMT
  11. Contract signature expected
    1 Dec 2025, 23:59 GMT
    scheduled
  12. Contract details notice published
    6 Mar 2026, 16:26 GMT
    UK7
Published amendments (2)

included intend link

correct reference number included.

Routine re-releases (6)
  • 2025-07: 3 releases · 7 Jul 2025, 9 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,500,0001 award exc. VAT
Bids received 76 from SMEs
Named bidders 7published on the award notice
Contracts signed 1latest 1 Jan 2026
Awarded toValueDateStatus
D & N MAINTENANCE LIMITEDSME1 Jan 2026 – 31 Dec 2030£4,500,0005 Nov 2025Awarded

Contracts

  • Repairs and Maintenance · D & N MAINTENANCE LIMITEDSME

    Signed
    1 Jan 2026
    Value
    £4,500,000
    Period
    1 Jan 2026 – 31 Dec 2030
    Status
    active
    3 agreed KPIs: Completion Rates · Customer Feedback · Preventative Maintenance (PPM) Completion
    • Completion Rates, 90% of reactive maintenance tasks completed within the prescribed timeframes
    • Customer Feedback, Achieve a 90% satisfaction rate in quarterly customer satisfaction surveys conducted by Salisbury City Council.
    • Preventative Maintenance (PPM) Completion, 100% of scheduled PPM tasks completed within the agreed schedule each quarter.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders60—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Salisbury City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMTB-3924-HHTH The Guildhall, Salisbury, South West, SP1 1JHContact name, email

Bidders & participating suppliers

7 commercial parties on the notice · 1 awarded
  • BPM CONTRACTING SERVICES LIMITEDBidder / tendererGB-COH: 05426784GB-PPON: PRNB-1985-MZGR Vallis, Lyncombe Vale Road, Bath, South West, BA2 4LS
  • CLAMEG DESIGN AND BUILD LTDBidder / tendererGB-COH: 07302108GB-PPON: PDJH-7943-VDPJ Unit 8, Challenge Enterprise Centre, Sharps Close, Portsmouth, South East, PO3 5RJ
  • CORRIGENDA LIMITEDBidder / tendererGB-COH: 03920337GB-PPON: PVXN-9474-HJCH Cowcross Studios Ground Floor Rear Building, 30-31 Cowcross Street, London, London, EC1M 6DQ
  • D & N MAINTENANCE LIMITEDAwarded supplierGB-COH: 10205674GB-PPON: PBMB-6824-CRXG St Mary's House, Salisbury, South West, SP2 8PUContact email
  • D R JONES YEOVIL LTD.Bidder / tendererGB-COH: 02877463GB-PPON: PVVC-9833-HHJZ Willow House, Artillery Road, Lufton Trading Estate, Yeovil, South West, BA22 8RP
  • DC SCAFFOLDING SERVICES LTDBidder / tendererGB-COH: 16617735GB-PPON: PDYM-3332-QWPQ 40 Tadfield Road, Romsey, South East, SO51 5AJ
  • RCH BUILDING SOLUTIONS LIMITEDBidder / tendererGB-COH: 12391126GB-PPON: PQYN-3964-THVJ Unit 8 The Bluestone Centre, Sunrise Way, Amesbury, South West, SP4 7YR

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure