Official UK procurement notice
Reopening the Home Care Support Framework (Flexible Framework)
Authority: Bracknell Forest Council (Local council)
What is being bought
Published requirement descriptionThe Council's Home Care Framework commenced on 1st April 2022 and will expire 30th September 2027. In line with the Framework terms and conditions, the decision was taken to reopen the Framework to new providers to meet to meet demand.
The service is intended to support individuals aged 18+ who live within Bracknell Forest and meet the eligibility threshold for care and support as set out in the Care and Support (Eligibility Criteria) Regulations 2014 for the Care Act 2014. Individuals will have a range of care needs, including complex and challenging behaviours.
Home Care is the provision of personal care and practical support necessary to maintain an individual’s health, well-being, hygiene, and safety. The service allows people to remain in their own homes and maintain both their independence and quality of life, helping to prevent more costly solutions such as residential care. The service includes activities such as personal care and discharge to assess and supports the reablement of individuals following hospital admission. Whilst the service is available to eligible people 18+ the provision is primarily and foremost a regulated activity for people 65+, delivered by CQC registered providers.
CPV: Health and social work services
How this framework works
From the published notice- Bids received
- 51 bids received · 15 suppliers appointed
The lotProcurement structure
single lot · value publishedLot #1The previously advertised flexible framework which commenced on 1 April 2022 allows…AwardedPublished value£250,000
The previously advertised flexible framework which commenced on 1 April 2022 allows for re-opening to new Providers. In accordance with its terms, the Framework was reopened for New Entrants to be admitted under the same requirements as the original tender exercise.
This procurement has been undertaken in line with the original Home Care Framework tender, and in line with the Public Contracts Regulations 2015 (PCR 2015).
Providers were required to complete a Selection Questionnaire which included compliance questions, minimum entry requirements, quality/technical questions and contract examples/references. The quality evaluation was undertaken by Council Officers including Commissioning and Adult Social Care.
The Home Care Framework operates a fixed pricing model, therefore the evaluation of tenders was weighted 100% on quality.
Independent credit references were sought to assess the applicants financial standing as part of the due diligence process.
The Tender was conducted via the Councils e-tendering portal (ProContract).
The contract opportunity was published on 17th November 2025 and open for 28 days closed on 15th December 2025.
At the point of tender there were 10 Providers on the Framework. Providers already appointed to the Framework were not required to resubmit to remain on the Framework.
The Framework will be used by the Council as a means to advertise, tender and award ‘call-off agreements’ for services that have common characteristics e.g. packages of care.
The Council is making use of the allowances of the Light Touch Regime of the Public Contracts Regulations allowing for the procurement procedures to be run in a way that does not conform to standard procedures so long as the principles of transparency and equal treatment are maintained.
For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents.
The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents.
The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
The bids were evaluated by an evaluation panel consisting of Council Officers from Strategic Commissioning, Access to Resources and Adult Social Care.
All members of the evaluation panel conducted independent evaluation and scoring of each qualifying bid.
The evaluation panel then convened to conduct a moderation process facilitated by Corporate Procurement. This was to enable a comprehensive discussion and consensus to be reached on the scoring for each question within each bid and the agreed narrative to support these scores.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 100
- Price: 0
Tenderers must confirm their agreement to a fixed price.
As this is a fixed price framework, the evaluation is based on 100% quality.
Please refer to the procurement documents for full details of the tender evaluation methodology.
This procurement involves the reopening of a flexible framework agreement.
- Shortlisting
- The Council is reopening the Home Care framework enabling new Providers to join. Home Care services are a social service as defined in Schedule 3 of the Public Contracts Regulations 2015 (“the Regulations”) and the Home Care Framework which is being reopened and is the subject of this notice has been established in accordance with Regulations 74-76 of the Regulations. Any application of or reference to other Regulations unless clearly identified is not to be implied and should not be construed as applying any of the other Regulations to the procurement exercise or resulting Home Care Framework or bringing any of them into force. The Council is making use of the allowances of the Light Touch Regime of the Public Contracts Regulations allowing for the procurement procedures to be run in a way that does not conform to standard procedures so long as the principles of transparency and equal treatment are maintained. It is a material condition of this Home Care Framework that throughout its Duration, the Provider will hold and maintain the necessary Registration with the Care Quality Commission. In order to bid for the Framework providers are required to meet the following Minimum Entry Criteria: Acceptance of the Fixed Price. Please see Appendix 4 Fixed Price Schedule for specific conditions. Acceptance of the Conditions of the Framework Acceptance of the Specification Confirmation that the office the service will be provided from: · Has a CQC rating of ‘good’ or ‘excellent’* · Is registered for personal care · Is within 45 minute drive (as determined by AA Route Planner) from the Council’s main office, Time Square RG12 1JD · Confirmation that by the commencement of the Framework your organisation will have implemented an electronic call monitoring system (ETMS) · Confirmation that by the commencement of the Framework your organisation will have in place the following insurance cover, and will provide copies upon request by the council: · Employers Liability £5M · Public Liability £10M · Professional Indemnity £1M · Crime Protector insurance £1M *In the event that bidders, at any stage of the process before the conclusion of the contract are subject to a CQC inspection and they no longer meet this criteria, the bidder MUST notify the Council at the earliest opportunity, but within 48 hours of being notified by CQC of the new rating. In such circumstances, regardless of whether or not the bidder has taken steps to notify the Council as required to do so, bidders will be eliminated from consideration to join the Framework. We expect your organisation to have a CQC rating of ‘Good’ or ‘Outstanding’ at the time of bid submission. However, the Council may consider your bid if you do not yet currently hold this rating but will achieve it before Contract Award. Refer to the procurement documents for full detail and additional information.
- “Reopening the Home Care Support Framework (Flexible Framework)” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Sept 2021, 13:41 BST
- Last source update
- 13 Mar 2026, 12:04 GMT
- Authority reference
DN792685- FTS notice number
2026/S 000-022922- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02dff5Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
For full details of the contract conditions, please see the applicable procurement documents attached to this contract notice.
Tenderers should note there is no guarantee of any business, use, level of use or continuity of business through the Home Care Framework. The Council will use the call off options described in the procurement documents to arrange care packages
- Review procedure
As governed by the law of England and Wales
Publisher note: The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
How it was run
Official notice- Appointment period ends
- 15 Dec 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
15 Dec 2025 → 13 Mar 2026 · 2 dates- Admission / appointment period ends311 days ago · period end, not a bid countdown15 Dec 2025, 12:00 GMT
- Notice published223 days ago13 Mar 2026, 12:04 GMT
Notice history
2 events · 5 releases on Find a Tender · since 17 Nov 2025- Deadline moved to 15 Dec 2025, 12:00 GMT17 Nov 2025, 15:11 GMT+1529 days · was 8 Oct 2021, 12:00 BST
- Status changed to complete11 Mar 2026, 12:36 GMT
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextV.2.2 | Number of tenders received from SMEs: 0 | Number of tenders received from SMEs: 48 | |
| — | TextV.2.2 | Number of tenders received by electronic means: 0 | Number of tenders received by electronic means: 48 |
2 amendments published without a description.
Routine re-releases (5)
- 2025-11: 1 release · 17 Nov 2025
- 2021-09: 1 release · 13 Sept 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast15 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 14 of these contracts carry the same published figure, £250,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Contract 021730-2026-1
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-10
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-11
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-12
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-13
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-14
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-15
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-2
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-4
- Signed
- 17 Feb 2026
- Value
- £25,000
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-5
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-6
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-7
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-8
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-9
- Signed
- 17 Feb 2026
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Contract 021730-2026-3
- Signed
- 17 Nov 2025
- Value
- ceiling above
- Period
- … – 30 Sept 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 51bids · 0 electronic | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High CourtReview body
Framework contractors & participating bidders
15 commercial parties on the notice- Aptine Care Services aka Aptine LtdFramework contractor
- Be Well Care LtdFramework contractor
- Connect Care LtdFramework contractor
- Excellence Healthcare Services Ltd.Framework contractor
- Gabriel’s Angels LtdFramework contractor
- Goldcrest Healthcare Service LtdFramework contractor
- HTR Care and Recruitment LtdFramework contractor
- Happy at Home Community Care Services Ltd.Framework contractor
- Kcare Nursing Agency LtdFramework contractor
- Logos Heart Care LtdFramework contractor
Show 5 more suppliers
- MKM13 Sewa Limited t/a Wincare HomecareFramework contractor
- McNaha CareFramework contractor
- NHES Care LtdFramework contractor
- People Matter Support Services LtdFramework contractor
- VJ Carers LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.