Find a TenderAwarded
Published 16 Aug 2022, 15:39 BST

Official UK procurement notice

Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)

ServicesOpen procedureSME suitable
Published estimate£5,000,000exc. VAT
Submissions closed 19 Sept 2022awarded 30 Mar 2023
Awarded to CONSULTANT CONNECT LIMITED

What is being bought

Published requirement description

Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

  • Recurrence: Approximately 3 years from the publication date of this notice, or 5 years if the agreement is extended.

CPV: Software package and information systems · Supply services of medical personnel

The lotProcurement structure

single lot · no lot value published
Lot #1The overall project scope is to procure a communication solution to deliver a remote…AwardedRenewal

The overall project scope is to procure a communication solution to deliver a remote advice and guidance service to Wales. The system must enable the delivery of simple and auditable communications between users and health providers across and within organisations. The service will function within all areas of primary, secondary, and community care, and mental health and learning disabilities services. Key elements include: Providing a bespoke directory of service based upon location and professional groups. Ability to configure services to support pan-Wales national services. Providing the potential to link with social services and local authority services to support whole system communications. Live reporting via a configurable dashboard. Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with Information Governance requirements.

Delivery: Wales · The primary users of this agreement are located across Wales.
Extensions: Options for additional services as described in the Invitation to Tender · Option to extend for a further 24 months, in whole or in part.Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Quality: 80%
  • Cost: 20%
Published award criteria (2)
  • Quality: 80
  • Cost: 20
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Approximately 3 years from the publication date of this notice, or 5 years if the agreement is extended.
First published
16 Aug 2022, 15:39 BST
Last source update
24 Apr 2023, 11:28 BST
Award evaluation window
19 Sept 2022 – …
Authority reference
AW097-23
FTS notice number
2023/S 000-011636
Classification (CPV)
Software package and information systemsSupply services of medical personnel
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-035f1e Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As indicated in the Invitation to Tender

Publisher note: (WA Ref:127986)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
19 Sept 2022, 14:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
19 Sept 2022, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Sept 2022 → 24 Apr 2023 · 3 dates
  1. Submission deadline
    19 Sept 2022, 14:00 BST
  2. Bids opened
    19 Sept 2022, 14:00 BST
  3. Notice published
    24 Apr 2023, 11:28 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    24 Apr 2023, 11:28 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,000,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 30 Mar 2023
Awarded toValueDateStatus
CONSULTANT CONNECT LIMITED£5,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth 4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw, Cardiff, UK, CF15 7QZContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Consultant ConnectAwarded supplier 1 St Aldate's, Oxford, South East, OX26RWContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria