Find a TenderAwarded
Published 13 Oct 2021, 15:55 BST

Official UK procurement notice

Re-opening of National Flexible Framework for Care and Support Services (New entrants April 2022)

Official notice

Authority: Scotland Excel

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)£560,000,000framework ceiling, not attributable revenue
Submissions closed 24 Nov 2021awarded 22 Apr 2022

Re-procurement openResidential Rehabilitation (Alcohol and Drugs) Services National Flexible Framework Agreement (New Entrants) · bids close

What is being bought

Published requirement description

UPDATE - OCTOBER 2021 REOPENING OF THE FLEXIBLE FRAMEWORK

As noted below, the previously advertised flexible framework relative to Care and Support Services commenced on 1 April 2020. In accordance with its terms, it is now being opened for New Entrants to be admitted under the same requirements as the original tender exercise and as noted herein.

The estimated value shown in II.1.5 reflects the value advertised at the establishment of the framework which is an estimate and subject to change.

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ORIGINAL CONTRACT NOTICE TEXT:

This procurement exercise is to establish a ‘National Flexible Framework’ in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework') for the purchase of Care at Home and Supported Living

Services, collectively referred to as Care and Support Services.

Care and Support Services will support people to achieve the best possible quality of life, in terms of their personal aspirations, choices and abilities, that enables them to live independently and safely within their own home for as long as practicable.

The Flexible Framework allows for New Entrants to be admitted, as providers, after it has been established. Following award, successful providers will also be able to add new services and locations to their service offering in accordance with the terms of the Flexible Framework.

The value provided in II.1.5 is an ESTIMATE only.

CPV: Social work and related services · Social work services · Social work services without accommodation

How this framework works

From the published notice
Bids received
32 bids received · 20 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1This Flexible Framework is intended to allow Councils and associate members/other…

This Flexible Framework is intended to allow Councils and associate members/other bodies to procure a variety of Care and Support Services, as further described within the procurement documents attached to this contract notice.

Councils in Scotland may have their own current arrangements for the purchase of Care and Support Services. Current care packages, agreed under different arrangements, will not necessarily transfer over to this new Flexible Framework. This will be a decision for Councils to make in line with their assessment and review process.

Scotland Excel elects to use the ESPD in this exercise in respect of exclusion grounds and selection criteria for this Flexible Framework, as a matter of best practice. A word version of this document is attached for completion.

Changes to previously advertised procedures, taking cognisance of the current situation and impact during the tender exercise of the Corona virus outbreak:

Providers require to evidence possession of the minimum Care Inspection quality criteria of Grade 3 for Care and Support at the time of application to be included in the Flexible Framework (as set out in III.1.4, below), however, having taken cognisance of the impact the Corona Virus pandemic has had on Care Inspectorate inspections, for this current re-opening of the Flexible Framework, Providers may still apply if they reasonably anticipate the Services in their offer meeting the Care Inspectorate Grade quality criteria before the conclusion of the evaluation of all offers, (hereafter referred to as “the evaluation deadline”) currently envisaged to be 1 March 2022, but which date will be notified to Providers by Scotland Excel in writing. If tenderers cannot evidence that they meet all of the criteria in advance of the evaluation deadline (referred to above), Scotland Excel will be unable to proceed to award.

In line with the framework specification, should any of the defined terms, procedures or any other regulated matter become subject to any change in the Law, resulting in any change to the defined terms, or to the manner in which such procedures or other matters require to be dealt with, then such changes shall take precedence over that contained in the flexible framework. As such, workforce matters which change as a result of the implementation of national policy directives will be considered in line with the framework variation procedures.

IMPORTANT NOTE: DATES QUOTED ABOVE MAY BE SUBJECT TO CHANGE. Additional information: Economic operators may be excluded from this process if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015, the Invitation to Tender contained on PCS and is relevant to this procurement and the other procurement documents for further information.

Delivery: Scotland · Various locations of the Councils and Associate Members within Scotland

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Technical 90% and Commercial 10%.

Please refer to the Information and Instructions to Tenderers for full details of the tender evaluation methodology.

Shortlisting
Care and Support Services are a social service as defined in Schedule 3 of the Public Contracts (Scotland) Regulations 2015 (“the Regulations”) and the Flexible Framework which is the subject of this notice shall be established in accordance with Regulations 74-76 of the Regulations. Any application of or reference to other Regulations unless clearly identified is not to be implied and should not be construed as applying any of the other Regulations to the procurement exercise or resulting Flexible Framework or bringing any of them into force. It is a material condition of this Flexible Framework that throughout its Duration, the Provider will hold and maintain the necessary Registration with the Care Inspectorate for the delivery of Services. The Provider will be required to have attained and maintain a grade of three (3) or above for all quality themes at the time of application to be included in the Flexible Framework. Procurement documents contain additional information.
What this means for your bid
  • “Re-opening of National Flexible Framework for Care and Support…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Oct 2021, 15:55 BST
Last source update
20 Jun 2023, 10:21 BST
Authority reference
1318
FTS notice number
2023/S 000-017462
Classification (CPV)
Social work and related servicesSocial work servicesSocial work services without accommodation
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-02eb71 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

For full details of the contract conditions, please see the applicable procurement documents attached to this contract notice.

Scotland Excel will require the members of any tendering group of entities (including, but not limited to, consortium members, members of a group of economic operators) to be jointly and severally liable for the performance of the contract (no matter the legal form taken by those entities in order to enter into the contract).

Consortium information may be disclosed in accordance with the Regulations.

Tenderers should note there is no guarantee of any business, use, level of use or continuity of business through the Flexible Framework.

Councils will use the call off options described in the procurement documents to arrange care packages. This includes the option to award a block contract under the Flexible Framework to assist in the delivery of sustainable Care and Support Services.

Review and risk notes
Review procedure

Regulations 2015 (SSI 2015/446, as amended) may bring proceedings in the Sheriff Court or the Court of Session in accordance with Regulation 88 of the 2015 Regulations

Publisher note: Scotland Excel as a central purchasing body, may procure this Flexible Framework on behalf of the following contracting authorities: the 32 Councils in Scotland and associate members are listed at: https://home.scotland-excel.org.uk/about-us/our-members/ Care Inspectorate Grades - Purchasers may set a locally acceptable minimum Care Inspectorate grade and may only enter into ISAs with Providers which meet the required grades. Please note the duration shown at section II.2.7 reflects the remaining period of the Flexible Framework, originally advertised as a total period of 48 months. Financial Stability Scotland Excel will conduct a financial analysis on tenderers from a credit referencing agency. The tenderer is to confirm that a search will not return a "Warning" or "caution" returnable code or any neutral code or can provide documents to prove that the tender does/would not represent an unmanageable risk should it be appointed onto the proposed Framework. Tenderers who are unable to demonstrate satisfactory financial stability will be excluded. Minimum Insurance Requirements Public Liability To a minimum indemnity limit of ten million pounds Sterling each and every claim. Liability must not exclude abuse and/or molestation cover. Employers’ Liability To a minimum indemnity limit of ten million pounds Sterling each and every claim. Statutory Third-Party Motor Vehicle Liability Where a vehicle is used in delivery of the Service, statutory third-party motor vehicle cover should be evidenced by way of a valid MV certificate in the company name, OR where there is no company fleet and employees use their own vehicles instead, a letter signed by a person of appropriate authority confirming that the provider has ongoing arrangements in place to ensure that employees' vehicles are appropriately insured and maintained for business purposes. The Purchaser may request an increase to the minimum level of insurance cover required or request additional insurance cover when purchasing an Individual Support Agreement. Subject to Law and Guidance Scotland Excel reserves the right to enter into negotiations on any element following submission, to accept submissions without further negotiation, to award in part or in whole, or not to make any awards. This Flexible Framework is designed for the provision of Care and Support Services delivered and regulated within Scotland. Care and Support Services must operate in accordance with applicable law and guidance. (SC Ref:693153)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
24 Nov 2021, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Nov 2021 → 20 Jun 2023 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    24 Nov 2021, 12:00 GMT
  2. Notice published
    20 Jun 2023, 10:21 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    20 Jun 2023, 10:21 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 20admitted to the panel · see the list ↓
Bids received 3223 from SMEs
Contracts signed 1latest 22 Apr 2022

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 017462-2023-1

    Signed
    22 Apr 2022
    Value
    £560,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
32bids · 32 electronic · 32 from abroad23——

Contracting authority & participating public bodies

Scotland Excel

Contracting authorityBody governed by public lawGeneral public services Renfrewshire House, Cotton Street, Paisley, Scotland, PA1 1ARContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Court of SessionReview body Edinburgh

Framework contractors & participating bidders

20 commercial parties on the notice
  • Adigo LimitedFramework contractor Adigo House, , 28 Longridge Road, Whitburn, Scotland, EH47 0DEContact phone
  • Baillieston Community CareFramework contractor Parkhead Schoolhouse, 135 Westmuir Street, Parkhead, Scotland, G31 5EXContact phone
  • Blessing Grace Limited t/a CURAFramework contractor 14 - 16 Goschen Place, Broxburn, Scotland, EH52 5JTContact phone
  • CLUARAN HCS LIMITEDFramework contractor Flexspace Business Centre 25, Whitehouse Road, Stirling, UK, FK7 SPContact phone
  • CSN Care Group LimitedFramework contractor Unit 4, Rankin House, , Murdoch Court, Roebuck Way, Knowlhill,, Milton Keynes, UK, MK5 8GBContact phone
  • Cairllum Care LTDFramework contractor Highfield Business Centre, St. Quivox, Ayr, Scotland, KA6 5HQContact phone
  • Care No 1 Ltd T/A The No1 Care AgencyFramework contractor 8th Floor West, 51 Cadogan Street, 1 Cadogan Square, Glasgow, Scotland, G2 7HFContact phone
  • Direct care service limitedFramework contractor 20 Whitburn Road, bathgate, Scotland, EH48 1HHContact phone
  • HK-Care Consulting LimitedFramework contractor Wright Business Centre, Room 222, 1 Lonmay Road, GLASGOW, UK, G33 4ELContact phone
  • Hands-On Homecare LimitedFramework contractor Bishopbriggs Media Centre (Office 1), 18 Crowhill Road, Bishopbriggs, Scotland, G64 1QYContact phone
Show 10 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.