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planning
Official procurement procedure

RBGKEW1471 - Face to face membership sales services

Membership organisation services
Promotional services
Recruitment services
+1 more
Location not published
Published value
£280,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Royal Botanic Gardens, Kew: "RBGKEW1471 - Face to face membership sales services". Published status: planning. Published value: £280,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityRoyal Botanic Gardens, KewScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£280,000
Bidder Intelligence · Authority Profile: Royal Botanic Gardens, Kew
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Royal Botanic Gardens, Kew. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityRoyal Botanic Gardens, Kew
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 Aug 2025, 16:06 BST
Last source update21 Aug 2025, 16:06 BST
Recurring procurementNot published
ClassificationMembership organisation services, Promotional services, Recruitment services, Supply services of personnel including temporary staff
Delivery areaLocation not published
OCIDocds-h6vhtk-058c5d
What is being bought
We are looking to procure a supplier to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens. RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships. This is made up of around 20,000 new sales and 60,000 renewals each year. We have ambitious plans to double our membership over the coming five years and we are seeking a partnership with a face-to-face membership sales agency to support this ambition. We have an existing contract in place for this service, and our current contract for this service delivers up to 10% of our annual sales. We are seeking a supplier who can support us to grow this in line with our ambitious plans Kew Gardens is a popular destination in South West London, currently the 13th most popular visitor attraction in the UK, and the #1 paid outdoor attraction, drawing almost 2 million visitors annually. We have huge potential to convert these visitors to members, and we are seeking a professional, experienced supplier to deliver this membership conversion. Secondary to membership sales, we expect the supplier to also deliver membership upgrades and renewals to existing members. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=975236936
What changed
From the official release history
  1. Published value updated to £280,000
    21 Aug 2025, 16:06 BST
  2. Status changed to planning
    21 Aug 2025, 16:06 BST
  3. Official notice release published
    21 Aug 2025, 16:06 BST
  4. Buyer information updated
    21 Aug 2025, 16:06 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    21 Aug 2025, 16:06 BST
  2. Procedure published
    21 Aug 2025, 16:06 BST
  3. engagement
    29 Aug 2025, 23:59 BST · scheduled
    Internal desk based research being conducted to understand the market and draw up a list of potential suppliers. Contact with suppliers that have previously applied for similar contracts with RBG Kew to gauge interest in the contract opportunity. If any other Suppliers are interested in this opportunity please email procurement@kew.org to let us know and we will then inform you when the opportunity is live.
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Royal Botanic Gardens, Kew

Contracting authority GB-PPON-PGTT-3583-QXLN
View buyer profile

  • Royal Botanic Gardens, Kew
    buyer

    GB-PPON: PGTT-3583-QXLN
    Royal Botanic Gardens, Kew, The Herbarium, Kew Green, Richmond, UKI75, TW9 3AE, GB
    procurement@kew.org
    02083325000
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published