R6140 Cyber Security Managed SIEM

Official notice

Authority: Tower Hamlets

ServicesAward procedure without prior publication of a call for competitionSME suitable

Sectors: IT Services & Software (72) Delivery: London (UKI)

Awarded value£499,875published contract · exc. VAT

Awarded 13 Apr 2026no call for competition

Awarded to MTI Technology ltd

What is being bought

Published requirement description

This is a services Contract for a Managed Cyber Security Operations Centre to cover some of the additional cybersecurity protection required to further harden the Tower Hamlets estate against cyber-attacks.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Requirements of the service:Awarded

Requirements of the service:

Initial health assessment and configuration of the Council’s in-house Security Event and Incident Management (SIEM) solution (Microsoft Sentinel).
Secure log collection from both on-premises and cloud systems, with logs transmitted to an externally hosted intelligence platform for advanced threat analysis.
Adaptable detection policies, leveraging automated intelligence, supplier expertise, and council-provided threat intelligence.
Support for log ingestion from a wide range of infrastructure components, including Windows and Linux servers, firewalls, routers, Azure Active Directory, Microsoft Defender, and Office 365.
No disruption to business operations during implementation.
24x7x365 managed SOC service with incident response capabilities and access to subject matter experts.
Endpoint detection and response (EDR / XDR)
Incident detection, analysis, response and escalation.
Threat intelligence and threat hunting.
Monthly executive risk reporting and KPIs.
Ongoing threat detection and investigation support, drawing on previous incident data.
Secure portal access for council staff to incident and management information, with all operational data and SOC personnel based in the UK and cleared to BPSS as a minimum.
Demonstrated security accreditations.
Full onboarding, deployment, and initial tuning of the solution, with clear cost breakdowns for setup.

Delivery: London

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 27 Apr 2026, 14:31 BST
Last source update: 27 Apr 2026, 14:31 BST
Authority reference: DN812890
FTS notice number: 2026/S 000-038094
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-068bc2 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The contract has been awarded via a direct award on the Crown Commercial Services G-Cloud 14 Framework, specifically Lot 3: Cloud Support. The G-Cloud 14 Framework is an online catalogue to buy cloud-based computing services, including hosting, software, cloud support, and many off-the-shelf, pay-as-you-go cloud solution for all public sector organisations and charities.
G-Cloud 14 has defined a 6-step buying process which should be followed when using the agreement. These steps must be followed to ensure that a compliant process is adhered to. The online catalogue ensures that all service information is available up front to enable you to evaluate services based upon best fit and/or price. This functionality aids a direct award following the buying process

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £499,8751 contract exc. VAT

Bids received 63 from SMEs

Contracts signed 1latest 13 Apr 2026

Awarded to	Value	Date	Status
MTI Technology ltd	£499,875 †	—	Awarded

Contracts

Contract 038094-2026-R6140-1 · MTI Technology ltd
Signed
13 Apr 2026
Value
£499,875
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
6bids · 6 electronic	3	—	—

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services New Town Hall, 160 Whitechapel Road London, London, London, E1 1BJContact name, email, phone

Dispute resolution & review bodies

High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

MTI Technology LimitedAwarded supplier 3 Lotus Park First Floor, The Causeway, Staines-Upon-Thames, London, TW18 3AGContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.