TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

R5874 Social Care Application Hosting - Support and Maintenance

IT services: consulting
software development
Internet and support
London (UKI4)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Tower Hamlets: "R5874 Social Care Application Hosting - Support and Maintenance". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTower HamletsScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Tower Hamlets
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Tower Hamlets. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.3Bids / Report
13.3% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 22 active published awards; 15 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTower Hamlets
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Mar 2023, 15:22 GMT
Last source update3 Mar 2023, 15:22 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
London (UKI4)
OCIDocds-h6vhtk-03ae14
What is being bought
The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with the Access Group in respect of the service described below. The proposed contract term is 3 years with three options to extend by 3 years (A full potential term of 12 years). The Mosaic application is the case management system used by the Council's Adult and Children's Social Care services. The application is essential for the tracking and delivery of social care services in Tower Hamlets. The contract is for the hosting, support and maintenance of the Mosaic application.
What changed
From the official release history
  1. Status changed to complete
    3 Mar 2023, 15:22 GMT
  2. Official notice release published
    3 Mar 2023, 15:22 GMT
  3. Buyer information updated
    3 Mar 2023, 15:22 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    The Mosaic application is the case management system used by the Council's Adult and Children's Social Care services. The application is essential for the tracking and delivery of social care services in Tower Hamlets. The contract is for the hosting, support and maintenance of the Mosaic application.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Mar 2023, 15:22 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 1 Mar 2023, 00:00 GMT · £4,241,636
Commercial outcome and competition
Awards
The Access Group
Not published · Not published · active
Contracts
Contract
£4,241,636 · signed 1 Mar 2023, 00:00 GMT · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Tower Hamlets

Contracting authority GB-FTS-5124
View buyer profile

  • Tower Hamlets
    buyer

    Mulberry Place, 5 Clove Crescent, Town Hall, London, UKI4, E14 2BG
    Neil.Ward@towerhamlets.gov.uk
    +44 2073645000

  • London Borough of Tower Hamlets
    reviewBody

    London

  • The Access Group
    supplier

    The Armstrong Building 10 Orchard Drive, Loughborough, UKI4, LE11 3QF
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis award is lawful in accordance with regulation 32(2)(b)(II) because competition is absent for technical reasons. The council has used the Mosaic case management system in support of its Social Care Services for some years. A considerable amount of Council resources have been invested in implementing modules and integrating the application with the council's direct social care service provision such that it would be impossible for the council to procure an alternative economic operator for the provision of a social care application at this time. Only the current economic operator can provide the required, continuity and integration with the council's statutory social care provision. the contract will run for 12 years (3+3+3+3)