R5828 Telephony Solution · UK public procurement notice

Official notice

Authority: Tower Hamlets

ServicesNegotiated without publication of a contract notice

Sectors: Repair & Maintenance (50) Delivery: London (UKI4)

Awarded value£1,801,254published contract · exc. VAT

Awarded 14 Apr 2022

Awarded to Bell lntegration

What is being bought

Published requirement description

The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Bell Integration. The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, speech recognition software, maintenance and support.

CPV: Maintenance services of telecommunications equipment

The lotProcurement structure

single lot · no lot value published

Lot #1The service is to provide telephony services to the council, including hosting, SIP…

The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, and maintenance and support.

Delivery: London

Procedure terms & legal framework

From the official record

Procedure method: Negotiated without publication of a contract notice
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 14 Apr 2022, 15:31 BST
Last source update: 14 Apr 2022, 15:31 BST
Authority reference: DN607960
FTS notice number: 2022/S 000-010085
Classification (CPV): Maintenance services of telecommunications equipment
Delivery area: London (UKI4)
Official registry OCID: ocds-h6vhtk-032e01 Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: This award is lawful in accordance with regulation 32(2)(b)(II) because competition is
absent for technical reasons. The Council operates a long standing telephony system which will eventually be replaced when it moves to its new premises. The Economic Operator is the only company that can provide maintenance and support for the council's current
infrastructure. The contract will be awarded for 3 years (2 + 1 ).

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,801,2541 contract exc. VAT

Contracts signed 1latest 14 Apr 2022

Awarded to	Value	Date	Status
Bell lntegration	£1,801,254 †	—	Awarded

Contracts

Contract 010085-2022-1 · Bell lntegration
Signed
14 Apr 2022
Value
£1,801,254
Status
active

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, 5 Clove Crescent, Town Hall, London, London, E14 2BGContact name, email, phone

Dispute resolution & review bodies

London Borough of Tower HamletsReview body London

Bidders & participating suppliers

1 commercial party on the notice

Bell lntegrationAwarded supplier07499456 New Hampshire Court, St. Pauls Road, Southsea, Hampshire, London, PO5 4AQ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.