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AwardedFind a Tender · award

R5828 Telephony Solution

Buyer: Tower Hamlets →

BuyerTower Hamlets
StatusAwarded
DeadlineNot published
ValueValue not published
Published14 Apr 2022

What is being bought

The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Bell Integration. The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, speech recognition software, maintenance and support.

Delivery location

UKI4

Categories

Maintenance services of telecommunications equipment 50330000

Lot details

Lot 1

The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, and maintenance and support.

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 50. The category anchor is Maintenance services of telecommunications equipment (50330000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 509,2254 median · 22.4 average (3,784 of 9,225 with a bid count)3.2 average (4,299 of 9,225 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKI4305 median · 19.7 average (15 of 30 with a bid count)5.2 average (15 of 30 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis award is lawful in accordance with regulation 32(2)(b)(II) because competition is absent for technical reasons. The Council operates a long standing telephony system which will eventually be replaced when it moves to its new premises. The Economic Operator is the only company that can provide maintenance and support for the council's current infrastructure. The contract will be awarded for 3 years (2 + 1 ).
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

010085-2022-1

Statusactive
Value£1,801,254

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-032e01
Latest release ID010085-2022
Latest release timestampThu Apr 14 2022 14:31:18 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsNegotiated without publication of a contract notice
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
14 Apr 2022award, contract010085-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "010085-2022",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2022-04-14T15:31:18+01:00",
  "ocid": "ocds-h6vhtk-032e01",
  "buyer": {
    "id": "GB-FTS-5124",
    "name": "Tower Hamlets"
  },
  "awards": [
    {
      "id": "010085-2022-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-50318",
          "name": "Bell lntegration"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN607960",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, and maintenance and support."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI4"
          }
        ]
      }
    ],
    "title": "R5828 Telephony Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Bell Integration. The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, speech recognition software, maintenance and support.",
    "classification": {
      "id": "50330000",
      "scheme": "CPV",
      "description": "Maintenance services of telecommunications equipment"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "This award is lawful in accordance with regulation 32(2)(b)(II) because competition is\nabsent for technical reasons. The Council operates a long standing telephony system which will eventually be replaced when it moves to its new premises. The Economic Operator is the only company that can provide maintenance and support for the council's current\ninfrastructure. The contract will be awarded for 3 years (2 + 1 ).",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-5124",
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "E14 2BG",
        "countryName": "United Kingdom",
        "streetAddress": "Mulberry Place, 5 Clove Crescent, Town Hall"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk",
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "name": "Mr Neil Ward",
        "email": "Neil.Ward@towerhamlets.gov.uk",
        "telephone": "+44 2073645000"
      }
    },
    {
      "id": "GB-FTS-50318",
      "name": "Bell lntegration",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "Southsea, Hampshire",
        "postalCode": "PO5 4AQ",
        "countryName": "United Kingdom",
        "streetAddress": "New Hampshire Court, St. Pauls Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "07499456",
        "legalName": "Bell lntegration"
      }
    },
    {
      "id": "GB-FTS-15720",
      "name": "London Borough of Tower Hamlets",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "London Borough of Tower Hamlets"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010085-2022-1",
      "value": {
        "amount": 1801254,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "010085-2022-1",
      "dateSigned": "2022-04-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
14 Apr 2022 · 010085-2022 · award, contract
{
  "id": "010085-2022",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2022-04-14T15:31:18+01:00",
  "ocid": "ocds-h6vhtk-032e01",
  "buyer": {
    "id": "GB-FTS-5124",
    "name": "Tower Hamlets"
  },
  "awards": [
    {
      "id": "010085-2022-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-50318",
          "name": "Bell lntegration"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN607960",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, and maintenance and support."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI4"
          }
        ]
      }
    ],
    "title": "R5828 Telephony Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Bell Integration. The service is to provide telephony services to the council, including hosting, SIP trunks, licensing, voice recording, IVR facilities, speech recognition software, maintenance and support.",
    "classification": {
      "id": "50330000",
      "scheme": "CPV",
      "description": "Maintenance services of telecommunications equipment"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "This award is lawful in accordance with regulation 32(2)(b)(II) because competition is\nabsent for technical reasons. The Council operates a long standing telephony system which will eventually be replaced when it moves to its new premises. The Economic Operator is the only company that can provide maintenance and support for the council's current\ninfrastructure. The contract will be awarded for 3 years (2 + 1 ).",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-5124",
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "E14 2BG",
        "countryName": "United Kingdom",
        "streetAddress": "Mulberry Place, 5 Clove Crescent, Town Hall"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk",
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "name": "Mr Neil Ward",
        "email": "Neil.Ward@towerhamlets.gov.uk",
        "telephone": "+44 2073645000"
      }
    },
    {
      "id": "GB-FTS-50318",
      "name": "Bell lntegration",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "Southsea, Hampshire",
        "postalCode": "PO5 4AQ",
        "countryName": "United Kingdom",
        "streetAddress": "New Hampshire Court, St. Pauls Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "07499456",
        "legalName": "Bell lntegration"
      }
    },
    {
      "id": "GB-FTS-15720",
      "name": "London Borough of Tower Hamlets",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "London Borough of Tower Hamlets"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "010085-2022-1",
      "value": {
        "amount": 1801254,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "010085-2022-1",
      "dateSigned": "2022-04-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}