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Published 9 Mar 2021, 17:17 GMT

Official UK procurement notice

R5721: Remote Processing Service

Official notice

Authority: Tower Hamlets·Consortium: 11 public authorities

Framework agreement3 lotsServicesRestricted procedureSME suitable
Sectors: Administration, defence and social security services (75)Business Services & Consultancy (79) Delivery: UK
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 9 Apr 2021awarded 15 Aug 2021
Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

Provision of remote processing for local authorities. There will be 3 lots

  1. Welfare Resilience
  2. Specialist Enforcement
  3. Payment Audit

CPV: Accounting, auditing and fiscal services · Administration services · Legal services · Office-support services

How this framework works

From the published notice
Bids received
7 bids on the busiest of 3 lots · 6 suppliers appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · same evaluation weights on every lot
Lot #1Remote Processing FrameworkAwarded

Remote Processing Services

Delivery: UK
Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
79500000 Office-support services
Lot #2Specialist Enforcement ServicesAwarded

Enforcement Services

Delivery: UK
Variant bids: not allowed
79100000 Legal services
Lot #3Accounts Payable, Payments, and Contract audit servicesAwarded

Accounts Payable, Payments, and Contract audit services

Delivery: UK
Variant bids: not allowed
79200000 Accounting, auditing and fiscal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “R5721: Remote Processing Service” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
9 Mar 2021, 17:17 GMT
Last source update
7 Oct 2021, 15:24 BST
Authority reference
DN529656
FTS notice number
2021/S 000-025069
Classification (CPV)
Accounting, auditing and fiscal servicesAdministration servicesLegal servicesOffice-support services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0299fe Find a Tender

Publisher note: The following customers will be permitted to use this framework agreement: All London Local Authorities as defined www.directory.londoncouncils.gov.uk All Billing Authorities - England and Wales: https://www.local.gov.uk/our-support/guidance-and-resources/communications-support/digital-councils/social-media/go-further/a-z-councils-online All registered Social Landlords : List of registered providers – 23 February 2021 - GOV.UK (www.gov.uk)

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
9 Apr 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com ↗

Timeline

9 Apr 2021 → 7 Oct 2021 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    9 Apr 2021, 12:00 BST
  2. Notice published
    7 Oct 2021, 15:24 BST

Notice history

2 events · 2 releases on Find a Tender · since 7 Oct 2021
  1. Status changed to complete
    7 Oct 2021, 15:24 BST
  2. Buyer details updated
    7 Oct 2021, 15:24 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6admitted to the panel · see the list ↓
Bids received 74 from SMEs · busiest of 3 lots
Contracts signed 7latest 15 Aug 2021

7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 7 of these contracts carry the same published figure, £16,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 2 Enforcement Services

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Contract 025069-2021-R5721 Remote Processing-1

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Lot 2 Enforcement Services

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Lot 2 Enforcement Services

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Lot 3, Accounts Payable, Payments, and Contract Audit Services

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Lot 3, Accounts Payable, Payments, and Contract Audit Services

    Signed
    15 Aug 2021
    Value
    ceiling above
    Status
    active

  • Contract 025069-2021-R5721 Remote Processing-2

    Signed
    15 Jul 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Remote Processing Framework7bids · 7 electronic · 7 from abroad4——
2 · Specialist Enforcement Services7bids · 7 electronic · 7 from abroad4——
3 · Accounts Payable, Payments, and Contract audit services7bids · 7 electronic · 7 from abroad4——

Contracting authority & participating public bodies

11 public bodies on the notice

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, 5 Clove Crescent, Town Hall, London, London, E14 2BGContact name, email, phone

Consortium members and other public bodies

  • London Borough of BexleyContracting authority Kent, UKContact email
  • London Borough of BrentContracting authority Wembley, LondonContact email
  • London Borough of EalingContracting authority Ealing, UKContact email
  • London Borough of HarrowContracting authority London, UKContact email
  • London Borough of LambethContracting authority London, UKContact email
  • London Borough of LewishamContracting authority London, UKContact email
  • London Borough of RedbridgeContracting authority Ilford, UKContact email
  • London Borough of Tower HamletsContracting authorityRegional or local authorityGeneral public services London, LondonContact name, email, phone Published organisation website ↗
  • London Borough of Waltham ForestContracting authority London, UKContact email
  • Royal Borough of Greenwich,Contracting authority London, UKContact email

Dispute resolution & review bodies

  • London Borough of Tower Hamlets, Mulberry Place, 5 Clove CrescentReview body London

Framework contractors & participating bidders

7 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria