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AwardedFind a Tender · award

R5721: Remote Processing Service

Buyer: Tower Hamlets →

BuyerTower Hamlets
StatusAwarded
DeadlineNot published
ValueValue not published
Published7 Oct 2021

What is being bought

Provision of remote processing for local authorities. There will be 3 lots 1) Welfare Resilience 2) Specialist Enforcement 3) Payment Audit

Delivery location

UK · UK · UK

Categories

Legal services 79100000Accounting, auditing and fiscal services 79200000Office-support services 79500000Administration services 75100000

Lot details

Lot 1

Remote Processing Services

Statuscancelled

Award criteria
Quality — 60
price — 40

Lot 2

Enforcement Services

Statuscancelled

Award criteria
Quality — 60
price — 40

Lot 3

Accounts Payable, Payments, and Contract audit services

Statuscancelled

Award criteria
Quality — 60
price — 40

What is included

ItemCategoryQuantity
1Office-support servicesNot published
2Legal servicesNot published
3Accounting, auditing and fiscal servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Legal services (79100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7404 median · 30.9 average (5,803 of 13,740 with a bid count)3.2 average (6,507 of 13,740 with named award suppliers)1 comparable price pairs
Same buyer5Not published1 average (2 of 5 with named award suppliers)Not published
Delivery region: UK3,8104 median · 60.1 average (1,523 of 3,810 with a bid count)5 average (1,809 of 3,810 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Lot 3, Accounts Payable, Payments, and Contract Audit Services

Statusactive

Contracts

025069-2021-R5721 Remote Processing-1

Statusactive
Value£16,000,000

025069-2021-R5721 Remote Processing-2

Statusactive
Value£16,000,000

Lot 2 Enforcement Services

Statusactive
Value£16,000,000

Lot 2 Enforcement Services

Statusactive
Value£16,000,000

Lot 2 Enforcement Services

Statusactive
Value£16,000,000

Lot 3, Accounts Payable, Payments, and Contract Audit Services

Statusactive
Value£16,000,000

Lot 3, Accounts Payable, Payments, and Contract Audit Services

Statusactive
Value£16,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0299fe
Latest release ID025069-2021
Latest release timestampThu Oct 07 2021 14:24:11 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source3
Tender items in source3
Tender documents in source0
Awards in latest release7
Contracts in latest release7
Parties in latest release9

Notice history

DateEventReference
7 Oct 2021award, contract025069-2021
9 Mar 2021tender004749-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "ocid": "ocds-h6vhtk-0299fe",
  "buyer": {
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  },
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      "id": "025069-2021-R5721 Remote Processing-1",
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        }
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    {
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        {
          "id": "GB-FTS-31032",
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        }
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  ],
  "tender": {
    "id": "DN529656",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Remote Processing Services",
        "awardCriteria": {
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              "type": "quality",
              "description": "60"
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            {
              "type": "price",
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      },
      {
        "id": "2",
        "status": "cancelled",
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              "type": "quality",
              "description": "60"
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            }
          ]
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      },
      {
        "id": "3",
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          }
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    ],
    "title": "R5721: Remote Processing Service",
    "status": "complete",
    "coveredBy": [
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "Provision of remote processing for local authorities. There will be 3 lots\n1) Welfare Resilience\n2) Specialist Enforcement\n3) Payment Audit",
    "classification": {
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      "description": "Administration services"
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  "parties": [
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      "name": "Tower Hamlets",
      "roles": [
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      "address": {
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        "locality": "London",
        "postalCode": "E14 2BG",
        "countryName": "United Kingdom",
        "streetAddress": "Mulberry Place, 5 Clove Crescent, Town Hall"
      },
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        "locality": "London",
        "postalCode": "EC1N 8LE",
        "countryName": "United Kingdom",
        "streetAddress": "63-66 Hatton Garden"
      },
      "details": {
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      "identifier": {
        "id": "12146662",
        "legalName": "J. E. Baring"
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    {
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      "name": "Ward Hadaway LLP",
      "roles": [
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      "address": {
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        "locality": "Newcastle upon Tyne",
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        "streetAddress": "Sandgate House 102 Quayside"
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        "region": "UK",
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      "address": {
        "region": "UK",
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        "countryName": "United Kingdom",
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      },
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        "streetAddress": "Tyttenhanger House Coursers Rd"
      },
      "details": {
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      "identifier": {
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        "legalName": "Meridian Cost Benefit Ltd (T/A Recovery Audit)"
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    },
    {
      "id": "GB-FTS-31033",
      "name": "London Borough Of Tower Hamlets",
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  "language": "en",
  "contracts": [
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      "title": "Lot 2 Enforcement Services",
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    },
    {
      "id": "025069-2021-R5721 Remote Processing-5",
      "title": "Lot 2 Enforcement Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-5",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing-6",
      "title": "Lot 3, Accounts Payable, Payments, and Contract Audit Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-6",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing-7",
      "title": "Lot 3, Accounts Payable, Payments, and Contract Audit Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-7",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
7 Oct 2021 · 025069-2021 · award, contract
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    ]
  },
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  },
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      "id": "025069-2021-R5721 Remote Processing-1",
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        {
          "id": "GB-FTS-31026",
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        }
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      ]
    },
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    },
    {
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        {
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          "name": "J. E. Baring"
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        "2"
      ]
    },
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          "name": "Ward Hadaway LLP"
        }
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      ]
    },
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          "id": "GB-FTS-31030",
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        }
      ],
      "relatedLots": [
        "2"
      ]
    },
    {
      "id": "025069-2021-R5721 Remote Processing-6",
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      "status": "active",
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        {
          "id": "GB-FTS-31031",
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        }
      ],
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    },
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      "id": "025069-2021-R5721 Remote Processing-7",
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      "status": "active",
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        {
          "id": "GB-FTS-31032",
          "name": "Meridian Cost Benefit Ltd (T/A Recovery Audit)"
        }
      ],
      "relatedLots": [
        "3"
      ]
    }
  ],
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        "status": "cancelled",
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            },
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      },
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        "countryName": "United Kingdom",
        "streetAddress": "Suite 101, 1st Floor iMex Centre, 575-599 Maxted Road,"
      },
      "details": {
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      "identifier": {
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        "legalName": "NEC Software Solutions Limited"
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    },
    {
      "id": "GB-FTS-31027",
      "name": "Liberata UK Limited",
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        "countryName": "United Kingdom",
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      },
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        "locality": "London",
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        "countryName": "United Kingdom",
        "streetAddress": "63-66 Hatton Garden"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
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        "locality": "Newcastle upon Tyne",
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        "streetAddress": "Sandgate House 102 Quayside"
      },
      "details": {
        "scale": "sme"
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    },
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        "countryName": "United Kingdom",
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      },
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    },
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      ],
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        "countryName": "United Kingdom",
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      },
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      },
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        "legalName": "LIberata UK Limited"
      }
    },
    {
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      "name": "Meridian Cost Benefit Ltd (T/A Recovery Audit)",
      "roles": [
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      ],
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        "locality": "St Albans Herts",
        "postalCode": "AL4 0PG",
        "countryName": "United Kingdom",
        "streetAddress": "Tyttenhanger House Coursers Rd"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "4775740",
        "legalName": "Meridian Cost Benefit Ltd (T/A Recovery Audit)"
      }
    },
    {
      "id": "GB-FTS-31033",
      "name": "London Borough Of Tower Hamlets",
      "roles": [
        "reviewBody"
      ],
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        "postalCode": "E14 2BG",
        "countryName": "United Kingdom",
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      },
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        "legalName": "London Borough Of Tower Hamlets"
      }
    }
  ],
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      "id": "025069-2021-R5721 Remote Processing-1",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-1",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
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      "dateSigned": "2021-07-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing,-3",
      "title": "Lot 2 Enforcement Services",
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        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing,-3",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing-4",
      "title": "Lot 2 Enforcement Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-4",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing-5",
      "title": "Lot 2 Enforcement Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-5",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
    {
      "id": "025069-2021-R5721 Remote Processing-6",
      "title": "Lot 3, Accounts Payable, Payments, and Contract Audit Services",
      "value": {
        "amount": 16000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "025069-2021-R5721 Remote Processing-6",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    },
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      "id": "025069-2021-R5721 Remote Processing-7",
      "title": "Lot 3, Accounts Payable, Payments, and Contract Audit Services",
      "value": {
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        "currency": "GBP"
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      "awardID": "025069-2021-R5721 Remote Processing-7",
      "dateSigned": "2021-08-15T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
9 Mar 2021 · 004749-2021 · tender
{
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  "date": "2021-03-09T17:17:44Z",
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            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "London Borough of Tower Hamlets"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/",
        "name": "Mr Neil Ward",
        "email": "Neil.Ward@towerhamlets.gov.uk",
        "telephone": "+44 2073645000"
      }
    },
    {
      "id": "GB-FTS-8236",
      "name": "London Borough of Brent",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "Wembley",
        "postalCode": "HA9 0FJ",
        "countryName": "United Kingdom",
        "streetAddress": "BrentCivic Offices, Engineers Way, Wembley"
      },
      "details": {
        "url": "https://www.brent.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Brent"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8237",
      "name": "London Borough of Bexley",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Kent",
        "postalCode": "DA8 1TL",
        "countryName": "United Kingdom",
        "streetAddress": "Erith Town Hall, Walnut Tree Road, Erith,"
      },
      "details": {
        "url": "https://www.bexley.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Bexley"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8238",
      "name": "London Borough of Harrow",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "HA1 2DT",
        "countryName": "United Kingdom",
        "streetAddress": "HarrowCivic Centre, Station Road"
      },
      "details": {
        "url": "http://www.harrow.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Harrow"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8239",
      "name": "London Borough of Lambeth",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW2 1RL",
        "countryName": "United Kingdom",
        "streetAddress": "18 Brixton Hill"
      },
      "details": {
        "url": "http://www.lambeth.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Lambeth"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-7809",
      "name": "London Borough of Ealing",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Ealing",
        "postalCode": "W5 2HL",
        "countryName": "United Kingdom",
        "streetAddress": "Perceval House, 14-16 Uxbridge Road"
      },
      "details": {
        "url": "https://www.ealing.gov.uk/site/"
      },
      "identifier": {
        "legalName": "London Borough of Ealing"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8240",
      "name": "Royal Borough of Greenwich,",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SE18 6HQ",
        "countryName": "United Kingdom",
        "streetAddress": "Revenues and Benefits Services, The Woolwich Centre, 35 Wellington Street"
      },
      "details": {
        "url": "http://www.royalgreenwich.gov.uk/site/"
      },
      "identifier": {
        "legalName": "Royal Borough of Greenwich,"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8241",
      "name": "London Borough of Waltham Forest",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "E17 4JF",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, Forest Road"
      },
      "details": {
        "url": "https://www.walthamforest.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Waltham Forest"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8242",
      "name": "London Borough of Redbridge",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Ilford",
        "postalCode": "IG1 1NN",
        "countryName": "United Kingdom",
        "streetAddress": "Lynton House, 255-259 High Road"
      },
      "details": {
        "url": "https://www.redbridge.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Redbridge"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8243",
      "name": "London Borough of Lewisham",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SE6 4RU",
        "countryName": "United Kingdom",
        "streetAddress": "Lawrence House, Catford"
      },
      "details": {
        "url": "https://lewisham.gov.uk/"
      },
      "identifier": {
        "legalName": "London Borough of Lewisham"
      },
      "contactPoint": {
        "email": "Neil.Ward@towerhamlets.gov.uk"
      }
    },
    {
      "id": "GB-FTS-8244",
      "name": "London Borough of Tower Hamlets, Mulberry Place, 5 Clove Crescent",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 2BG",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "London Borough of Tower Hamlets, Mulberry Place, 5 Clove Crescent"
      }
    }
  ],
  "language": "en",
  "description": "The following customers will be permitted to use this framework agreement:\nAll London Local Authorities as defined www.directory.londoncouncils.gov.uk\nAll Billing Authorities - England and Wales: https://www.local.gov.uk/our-support/guidance-and-resources/communications-support/digital-councils/social-media/go-further/a-z-councils-online\nAll registered Social Landlords : List of registered providers – 23 February 2021 - GOV.UK (www.gov.uk)",
  "initiationType": "tender"
}