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planned
Official procurement procedure

R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions

IT services: consulting
software development
Internet and support
+1 more
UK
Published value
£3,750,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: King's College Hospital NHS Foundation Trust: "R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions". Published status: planned. Published value: £3,750,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityKing's College Hospital NHS Foundation TrustScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£3,750,000
Bidder Intelligence · Authority Profile: King's College Hospital NHS Foundation Trust
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for King's College Hospital NHS Foundation Trust. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.7Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityKing's College Hospital NHS Foundation Trust
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published20 Jun 2025, 15:09 BST
Last source update20 Jun 2025, 15:09 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support, Patient-administration system
Delivery area
UK
OCIDocds-h6vhtk-052b2c
What is being bought
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
What changed
From the official release history
  1. Official notice release published
    20 Jun 2025, 15:09 BST
  2. Official notice release published
    20 Jun 2025, 12:35 BST
  3. Published value updated to £3,750,000
    3 Jun 2025, 09:07 BST
  4. Status changed to planned
    3 Jun 2025, 09:07 BST
  5. Official notice release published
    3 Jun 2025, 09:07 BST
  6. Buyer information updated
    3 Jun 2025, 09:07 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    20 Jun 2025, 15:09 BST
  2. Procedure published
    20 Jun 2025, 15:09 BST
  3. engagement
    31 Jul 2025, 23:59 BST · scheduled
    a. Identify potential suppliers through market research and supplier mapping b. Request for information (RFI) to gauge supplier interest and capabilities. c. Supplier co-design workshops and Q&A sessions.
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

King's College Hospital NHS Foundation Trust

Contracting authority GB-PPON-PXLV-9225-PRBN
View buyer profile

  • Guy's and St Thomas' NHS Foundation Trust
    buyer

    GB-PPON: PDZC-6438-DGPX
    Great Maze Pond, London, UKI44, SE1 9RT, GB
    victoria.mene2@nhs.net

  • King's College Hospital NHS Foundation Trust
    buyer

    GB-PPON: PXLV-9225-PRBN
    KCH Business Park, 129 Coldharbour Lane, London, UKI45, SE5 9NY, GB
    david.kayondo@nhs.net
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published