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Find a TenderAwardedContract details notice
Published 22 Dec 2025, 09:54 GMT

Official UK procurement notice

Public Dignity Funeral Service

Official notice

Authority: London Borough of Hackney (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitableAccelerated
Sectors: Community & Cultural Services (98) Delivery: London (UKI41)
Published estimate£243,000≈ £243k / year · £291,600 inc. VAT28.8% below published estimate
Submissions closed 2 Mar 2026awarded 16 Apr 2026
Awarded to THE HEARTFELT FUNERAL COMPANY LTD.
Contract term 1 yrends 31 Mar 2027 · up to 31 Mar 2029 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The Council is responsible for making arrangements for the funeral or cremation of any person who dies within the borough, or a resident placed outside the borough by the Council, where no other suitable arrangements are being or are likely to be made by next of kin or other parties, as stipulated in section 46 of the Public Health (Control of Disease) Act 1984. The Council aims to award a non-exclusive contract to provide a dignified, inclusive, and professional funeral service that fully discharges its statutory obligations. The Contractor shall provide a complete undertaking and funeral service, including all necessary materials, staffing, preparation, and transportation for either a burial or cremation, as directed by the Council.

  • The authority expects to re-tender this requirement around 31 Mar 2027, 23:59 BST.

CPV: Funeral and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrSMEVCSEPublished value£243,000
Contract period: 1 Apr 2026 – 31 Mar 2027 (1 yr) · up to 31 Mar 2029 with extensionsValue: £243,000 exc. VAT · £291,600 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 1 year + 1 + 1
98370000 Funeral and related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Mar 2027
First published
22 Dec 2025, 09:54 GMT
Last source update
21 May 2026, 14:36 BST
Award evaluation window
Submission end – 20 Mar 2026
Authority reference
DN792341
FTS notice number
2026/S 000-014864
Accelerated
Qualifying planned procurement notice
Latest notice
Contract details notice (UK7)
Classification (CPV)
Funeral and related services
Delivery area
London (UKI41)
Official registry OCID
ocds-h6vhtk-05fb2e Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
2 Mar 2026, 17:00 GMT
Clarification deadline
25 Feb 2026
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

See advert on London Tenders Portal - procontract.due-north.com/Opportunities/Index ↗

Timeline

22 Dec 2025 → 21 May 2026 · 8 dates
  1. Planning notice published306 days ago
    22 Dec 2025, 09:54 GMT
  2. Next notice expected295 days ago
    2 Jan 2026, 23:59 GMT
  3. Tender notice published248 days ago
    18 Feb 2026, 15:04 GMT
  4. Clarification questions by242 days ago
    25 Feb 2026
  5. Submission deadline236 days ago
    2 Mar 2026, 17:00 GMT
  6. Award decision expected by218 days ago
    20 Mar 2026, 23:59 GMT
  7. Contract starts207 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published156 days ago
    21 May 2026, 14:36 BST

Notice history

6 events · 3 releases on Find a Tender · since 22 Dec 2025
  1. Planned procurement notice published
    22 Dec 2025, 09:54 GMT
    UK3
  2. Tender notice published
    18 Feb 2026, 15:04 GMT
    UK4
  3. Status changed to active
    18 Feb 2026, 15:04 GMT
  4. Deadline moved to 2 Mar 2026, 17:00 GMT
    18 Feb 2026, 15:04 GMT
    +34 days · was 27 Jan 2026, 17:00 GMT
  5. Contract details notice published
    21 May 2026, 14:36 BST
    UK7
  6. Status changed to complete
    21 May 2026, 14:36 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £173,0401 contract exc. VAT
Contracts signed 1latest 16 Apr 2026
Awarded toValueDateStatus
THE HEARTFELT FUNERAL COMPANY LTD.£173,040 †—Awarded

Contracts

  • Public Dignity Funeral Service · THE HEARTFELT FUNERAL COMPANY LTD.

    Signed
    16 Apr 2026
    Value
    £173,040
    Period
    17 Apr 2026 – 16 Apr 2027 · up to 16 Apr 2030 with extensions
    Status
    active
    Extensions
    1+1+1

Contracting authority & participating public bodies

London Borough of Hackney

Contracting authorityPublic authority - sub-central government GB-PPON: PRZC-5592-DDDV Hackney Service Centre, London, London, E8 1DYContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • THE HEARTFELT FUNERAL COMPANY LTD.Awarded supplierGB-COH: 13046097GB-PPON: PGJR-4814-MRYH 132 Snakes Lane East, Woodford Green, London, IG8 7HZContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender