Find a TenderAwarded

Published 23 Dec 2025, 23:05 GMT

Official UK procurement notice

Provision to renew the existing eTVD and mobile ticket scanning app

Official notice

Authority: WEST MIDLANDS TRAINS LIMITED (Public body)

ServicesNegotiated without publication of a contract notice

Sectors: IT Services & Software (72) Delivery: West Midlands (UKG)

Budget not disclosedValue not published

Awarded 11 Dec 2017

What is being bought

Published requirement description

This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited.

This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets.

This will extend the coverage by 12 months from February 2026 to January 2027 calendar months.

CPV: Custom software development services

The lotProcurement structure

single lot · no lot value published

Lot #1This is a variation to extend the existing contract

This is a variation to extend the existing contract.

Variation of the essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and our staff on trains and at gate lines to be able to scan tickets using a handheld scanner / app on their phone.

Delivery: West Midlands

Procedure terms & legal framework

From the official record

Procedure method: Negotiated without publication of a contract notice
Legal basis: CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 23 Dec 2025, 23:05 GMT
Last source update: 23 Dec 2025, 23:05 GMT
Authority reference: WMT2006
FTS notice number: 2025/S 000-086037
Classification (CPV): Custom software development services
Delivery area: West Midlands (UKG)
Official registry OCID: ocds-h6vhtk-05fd0a Find a Tender

Why no open competition

Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive

Published justification

West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for ticket validation database and ticketscanning app must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations.

There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity.

The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016.

the circumstances giving rise to the urgency are:

the transfer from private to public ownership, which constitutes an exceptional and time critical event.

*the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe.

West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Contracts signed 1latest 11 Dec 2017

1 further award records carry no date or value.

Contracts

Contract 086037-2025-1 · supplier not published
Signed
11 Dec 2017
Value
—
Status
active

Contracting authority & participating public bodies

WEST MIDLANDS TRAINS LIMITED

Contracting authorityPublic bodyRailway services GB-COH: 09860466 2nd Floor St Andrew's House, London, London, EC4A3AGContact name, email

Dispute resolution & review bodies

West Midlands Train LtdReview body Birmingham

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.