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Provision of Workforce and Associated Services

Buyer: North Cumbria Integrated Care NHS Foundation Trust →

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BuyerNorth Cumbria Integrated Care NHS Foundation Trust
StatusOpen
Deadline7 Sept 2026
Value£688,095
Published13 Aug 2026

What is being bought

North Cumbria Integrated Care NHS Foundation Trust is seeking to appoint a Neutral Vendor to provide a fully managed service for the supply of Clinical Workforce (Agency provision) across its sites.<br/>The appointed Neutral Vendor will be responsible for the sourcing, and fulfilment of temporary agency clinical staffing requirements, acting as an intermediary between the Trust and a diverse range of approved staffing agencies, including as a facilitator for a system to manage agencies. The service will support the Trust in maintaining safe staffing levels, ensuring continuity of care, and delivering value for money.<br/>The Supplier will not source Flexible Workers but will provide the software to assist with the booking of the Trust's Flexible Workers, processing of timesheets and payment through the Supplier’s portal.<br/><br/>The Supplier shall provide an electronic booking system which will be available 24 hours/day, 365 days per year, from the commencement of the Contract. The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust.<br/>This solution must maintain a complete audit trail of system access, bookings, amendments, approvals, timesheet submissions and payment activities.<br/>The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.<br/><br/>The scope of services includes, but is not limited to:<br/>Provision of temporary clinical staff across a range of disciplines and grades.<br/>Management of a compliant and high-quality agency supply chain.<br/>Implementation of robust governance, assurance, and framework compliance measures (e.g. monitoring of agency compliance, right to work, mandatory training, IR35 compliance and professional registration).<br/>Delivery of real-time workforce management, booking, and reporting systems.<br/>The Provider should provide a system that ensures software functionality, a system portal for bookings, provision of direct and non-direct engagement staff costing data.<br/>The Software must have Electronic Communication Functionality with other Software within the Trust.<br/>The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust.<br/>The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.<br/><br/>The Neutral Vendor will be expected to work collaboratively with the Trust to:<br/>Ensure compliance with NHS workforce regulations<br/>Establish a scalable and resilient workforce supply model that supports current and future business requirements across all Contracting Authority locations.<br/>Ensure timely fulfilment of workforce requirements through agreed service level agreements (SLAs) and key performance indicators (KPIs).<br/>Maintain full compliance with employment legislation, right-to-work requirements, agency worker regulations, and relevant industry standards.<br/>Provide IR35 guidance for Temporary and Flexible Workers to the Trust.<br/>Ensure timely payment of both agency and bank workers.<br/>Maintain current 80% of direct engagement or increase utilisation to 90%.<br/>Ensure Supplier systems are interoperable with the current systems within the Trust.<br/>The service will operate across all NCIC sites, with flexibility to accommodate future service changes, expansion, or rationalisation in line with organisational and system-wide requirements.

Delivery location

UKD12

Categories

Recruitment services 79600000

Lot details

Lot 1

North Cumbria Integrated Care NHS Foundation Trust (the “Authority”) intends to procure the provision of direct workforce engagement and associated workforce services  to support the delivery of safe, effective and responsive healthcare services across its sites.<br/>The procurement is conducted in accordance with the Public Contracts Regulations 2015 (PCR 2015) via Health Trust Europe Framework Total Workforce Solutions III (Strategic Workforce Services), Lot 2c only.<br/><br/>Call-offs under the Framework Agreement will be undertaken via mini-competition, in accordance with the terms of Total Workforce Solutions III (Strategic Workforce Services) and PCR 2015. The Supplier will be appointed based on their ability to meet the Authority’s requirements in terms of quality, compliance, availability and value for money.<br/><br/>The Procurement Process will be two-stage: the second stage will require submitting a bid for quality, social value and cost. The second stage will be a demonstration. Both stages will be scored.<br/><br/>The duration of the contract is 12 months, with the option to extend for a 12 month + 12 month period subject to the terms set out within the procurement documentation and framework agreement.<br/><br/>The procurement will be managed electronically via the Authority’s e-procurement portal, and all communications will be conducted in accordance with the provisions of PCR 2015 and the framework rules.

Statusactive
Value£688,095
Contract periodFrom 4 Jan 2027 to 3 Jan 2028

Award criteria
Quality — 40
Social Value — 10
Demonstration — 15
Cost — 35

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Recruitment services (79600000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7404 median · 30.9 average (5,804 of 13,740 with a bid count)3.2 average (6,508 of 13,740 with named award suppliers)1 comparable price pairs
Same buyer11 median · 1 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKD1253.5 median · 3.5 average (2 of 5 with a bid count)1 average (2 of 5 with named award suppliers)Not published
Similar published value (0.5×–2×)9414 median · 4.9 average (15 of 941 with a bid count)1.4 average (15 of 941 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNo
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriasuitability
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06bc1c
Latest release ID077259-2026
Latest release timestampThu Aug 13 2026 12:48:01 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2026-09-07T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailshttps://atamis-1928.my.site.com/s/Welcome
Submission languagesen
Electronic catalogue policyNot published
Total tender value£688,095
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
13 Aug 2026tender077259-2026
12 Aug 2026tenderUpdate076555-2026
24 Jun 2026planning, tender059400-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
13 Aug 2026 · 077259-2026 · tender
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12 Aug 2026 · 076555-2026 · tenderUpdate
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    "title": "Provision of Workforce and Associated Services",
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            },
            "newValue": {
              "date": "2026-08-13T14:00:00+01:00"
            },
            "oldValue": {
              "date": "2026-07-22T14:00:00+01:00"
            }
          },
          {
            "where": {
              "section": "II.2.4.1"
            },
            "newValue": {
              "text": "North Cumbria Integrated Care NHS Foundation Trust (the “Authority”) intends to procure the provision of direct workforce engagement and associated workforce services  to support the delivery of safe, effective and responsive healthcare services across its sites.The procurement is conducted in accordance with the Public Contracts Regulations 2015 (PCR 2015) via Health Trust Europe Framework Total Workforce Solutions III (Strategic Workforce Services), Lot 2c only.Call-offs under the Framework Agreement will be undertaken via mini-competition, in accordance with the terms of Total Workforce Solutions III (Strategic Workforce Services) and PCR 2015. The Supplier will be appointed based on their ability to meet the Authority’s requirements in terms of quality, compliance, availability and value for money.The Procurement Process will be two-stage: the second stage will require submitting a bid for quality, social value and cost. The second stage will be a demonstration. Both stages will be scored.The duration of the contract is 12months, with the option to extend for a 12 month + 12 month period subject to the terms set out within the procurement documentation and framework agreement.The procurement will be managed electronically via the Authority’s e-procurement portal, and all communications will be conducted in accordance with the provisions of PCR 2015 and the framework rules."
            },
            "oldValue": {
              "text": "North Cumbria Integrated Care NHS Foundation Trust (the “Authority”) intends to procure the provision of Temporary Clinical Workforce services to support the delivery of safe, effective and responsive healthcare services across its sites.The procurement is conducted in accordance with the Public Contracts Regulations 2015 (PCR 2015) via Crown Commercial Service Framework RM6281 – Workforce Alliance Clinical and Healthcare Staffing. Call-offs under the Framework Agreement will be undertaken via mini-competition, in accordance with the terms of RM6281 and PCR 2015. The framework will be multi-supplier, with suppliers appointed based on their ability to meet the Authority’s requirements in terms of quality, compliance, availability and value for money.The duration of the framework agreement is 12months, with the option to extend for a 12 month + 12 month period subject to the terms set out within the procurement documentation and framework agreement.The procurement will be managed electronically via the Authority’s e-procurement portal, and all communications will be conducted in accordance with the provisions of PCR 2015 and the framework rules."
            }
          },
          {
            "where": {
              "section": "II.1.4.1"
            },
            "newValue": {
              "text": "North Cumbria Integrated Care NHS Foundation Trust is seeking to appoint a Neutral Vendor to provide a fully managed service for the supply of Clinical Workforce (Agency and Bank provision) across its sites.The appointed Neutral Vendor will be responsible for the sourcing, and fulfilment of temporary agency clinical staffing requirements, acting as an intermediary between the Trust and a diverse range of approved staffing agencies, including as a facilitator for a system to manage agencies. The service will support the Trust in maintaining safe staffing levels, ensuring continuity of care, and delivering value for money.The Supplier will not source Flexible Workers but will provide the software to assist with the booking of the Trust's Flexible Workers, processing of timesheets and payment through the Supplier’s portal.The Supplier shall provide an electronic booking system which will be available 24 hours/day, 365 days per year, from the commencement of the Contract. The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust. This solution must maintain a complete audit trail of system access, bookings, amendments, approvals, timesheet submissions and payment activities.The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.The scope of services includes, but is not limited to:Provision of temporary clinical staff across a range of disciplines and grades.Management of a compliant and high-quality agency supply chain.Implementation of robust governance, assurance, and framework compliance measures (e.g. monitoring of agency compliance, right to work, mandatory training, IR35 compliance and professional registration).Delivery of real-time workforce management, booking, and reporting systems.The Provider should provide a system that ensures software functionality, a system portal for bookings, provision of direct and non-direct engagement staff costing data.The Software must have Electronic Communication Functionality with other Software within the Trust.The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust.The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.The Neutral Vendor will be expected to work collaboratively with the Trust to:Ensure compliance with NHS workforce regulations Establish a scalable and resilient workforce supply model that supports current and future business requirements across all Contracting Authority locations.Ensure timely fulfilment of workforce requirements through agreed service level agreements (SLAs) and key performance indicators (KPIs).Maintain full compliance with employment legislation, right-to-work requirements, agency worker regulations, and relevant industry standards.Provide IR35 guidance for Temporary and Flexible Workers to the Trust.Ensure timely payment of both agency and bank workers. Maintain current 80% of direct engagement or increase utilisation to 90%.Ensure Supplier systems are interoperable with the current systems within the Trust. The service will operate across all NCIC sites, with flexibility to accommodate future service changes, expansion, or rationalisation in line with organisational and system-wide requirements."
            },
            "oldValue": {
              "text": "North Cumbria Integrated Care NHS Foundation Trust is seeking to appoint a Neutral Vendor to provide a fully managed service for the supply of Temporary Clinical Workforce across its sites.The appointed Neutral Vendor will be responsible for the sourcing, and fulfilment of temporary clinical staffing requirements, acting as an intermediary between the Trust and a diverse range of approved staffing agencies. The service will support the Trust in maintaining safe staffing levels, ensuring continuity of care, and delivering value for money.The scope of services includes, but is not limited to:Provision of temporary clinical staff across a range of disciplines and grades.Management of a compliant and high-quality agency supply chain.Implementation of robust governance, assurance, and framework compliance measures (e.g. monitoring of agency compliance, right to work, mandatory training and professional registration).Delivery of real-time workforce management, booking, and reporting systems.The Provider should provide a system that ensures software functionality, a system portal, provision of direct and non-direct engagement staff costing data. The Software must have Electronic Communication Functionality with other Software within the Trust.The Neutral Vendor will be expected to work collaboratively with the Trust to:Ensure compliance with NHS workforce regulations and relevant frameworks (NHS Workforce Alliance).Reduce off-framework agency usage and mitigate associated risks.Deliver measurable efficiencies and demonstrate continuous improvement.Maintain high levels of service performance against agreed KPIs and service levels.The service will operate across all NCIC sites, with flexibility to accommodate future service changes, expansion, or rationalisation in line with organisational and system-wide requirements."
            }
          },
          {
            "where": {
              "section": "II.2.5.4"
            },
            "newValue": {
              "text": "40% Quality weighting (stage 1)15% Quality weighting (stage 2)Total: 55%"
            },
            "oldValue": {
              "text": "55% Quality weighting"
            }
          },
          {
            "where": {
              "section": "II.2.7.3"
            },
            "newValue": {
              "date": "2027-01-04"
            },
            "oldValue": {
              "date": "2026-12-01"
            }
          },
          {
            "where": {
              "section": "II.2.7.4"
            },
            "newValue": {
              "date": "2028-01-03"
            },
            "oldValue": {
              "date": "2027-11-30"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "North Cumbria Integrated Care NHS Foundation Trust is seeking to appoint a Neutral Vendor to provide a fully managed service for the supply of Clinical Workforce (Agency and Bank provision) across its sites.<br/><br/>The appointed Neutral Vendor will be responsible for the sourcing, and fulfilment of temporary agency clinical staffing requirements, acting as an intermediary between the Trust and a diverse range of approved staffing agencies, including as a facilitator for a system to manage agencies. The service will support the Trust in maintaining safe staffing levels, ensuring continuity of care, and delivering value for money.<br/><br/>The Supplier will not source Flexible Workers but will provide the software to assist with the booking of the Trust's Flexible Workers, processing of timesheets and payment through the Supplier’s portal.<br/><br/>The Supplier shall provide an electronic booking system which will be available 24 hours/day, 365 days per year, from the commencement of the Contract. The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust.<br/><br/>This solution must maintain a complete audit trail of system access, bookings, amendments, approvals, timesheet submissions and payment activities.<br/><br/>The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.<br/><br/>The scope of services includes, but is not limited to:<br/>Provision of temporary clinical staff across a range of disciplines and grades.<br/>Management of a compliant and high-quality agency supply chain.<br/>Implementation of robust governance, assurance, and framework compliance measures (e.g. monitoring of agency compliance, right to work, mandatory training, IR35 compliance and professional registration).<br/>Delivery of real-time workforce management, booking, and reporting systems.<br/>The Provider should provide a system that ensures software functionality, a system portal for bookings, provision of direct and non-direct engagement staff costing data.<br/>The Software must have Electronic Communication Functionality with other Software within the Trust.<br/>The supplier’s systems must include an auditable rostering software system able to accommodate, roster and manage multiple staff groups and activity, which is interoperable with other systems within the Trust.<br/><br/>The Supplier shall offer a Direct Engagement service that offers the Contracting Authority specified VAT and process efficiencies to on-board, process and off board all applicable Temporary Worker in alignment to legislation and HR policies.<br/><br/>The Neutral Vendor will be expected to work collaboratively with the Trust to:<br/>Ensure compliance with NHS workforce regulations<br/>Establish a scalable and resilient workforce supply model that supports current and future business requirements across all Contracting Authority locations.<br/>Ensure timely fulfilment of workforce requirements through agreed service level agreements (SLAs) and key performance indicators (KPIs).<br/>Maintain full compliance with employment legislation, right-to-work requirements, agency worker regulations, and relevant industry standards.<br/>Provide IR35 guidance for Temporary and Flexible Workers to the Trust.<br/>Ensure timely payment of both agency and bank workers.<br/>Maintain current 80% of direct engagement or increase utilisation to 90%.<br/>Ensure Supplier systems are interoperable with the current systems within the Trust.<br/>The service will operate across all NCIC sites, with flexibility to accommodate future service changes, expansion, or rationalisation in line with organisational and system-wide requirements.",
    "classification": {
      "id": "79600000",
      "scheme": "CPV",
      "description": "Recruitment services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-86062",
      "name": "North Cumbria Integrated Care NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD1",
        "locality": "Carlisle",
        "postalCode": "CA2 7HY",
        "countryName": "United Kingdom",
        "streetAddress": "Cumberland Infirmary, NCIC Trust HQ, Pillars Building, Infirmary Street"
      },
      "details": {
        "url": "https://www.ncic.nhs.uk/",
        "buyerProfile": "https://www.ncic.nhs.uk/"
      },
      "identifier": {
        "legalName": "North Cumbria Integrated Care NHS Foundation Trust"
      },
      "contactPoint": {
        "name": "Hannah Clery",
        "email": "hannah.clery@mbht.nhs.uk",
        "telephone": "+44 1229614089"
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  ],
  "language": "en",
  "initiationType": "tender"
}
24 Jun 2026 · 059400-2026 · planning, tender
{
  "id": "059400-2026",
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  "date": "2026-06-24T13:01:05+01:00",
  "ocid": "ocds-h6vhtk-06bc1c",
  "buyer": {
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          "description": "12 + 12 month optional extension. Total contract length: 3 years."
        },
        "hasRenewal": true,
        "description": "North Cumbria Integrated Care NHS Foundation Trust (the “Authority”) intends to procure the provision of Temporary Clinical Workforce services to support the delivery of safe, effective and responsive healthcare services across its sites.<br/>The procurement is conducted in accordance with the Public Contracts Regulations 2015 (PCR 2015) via Crown Commercial Service Framework RM6281 – Workforce Alliance Clinical and Healthcare Staffing. <br/>Call-offs under the Framework Agreement will be undertaken via mini-competition, in accordance with the terms of RM6281 and PCR 2015. The framework will be multi-supplier, with suppliers appointed based on their ability to meet the Authority’s requirements in terms of quality, compliance, availability and value for money.<br/>The duration of the framework agreement is 12months, with the option to extend for a 12 month + 12 month period subject to the terms set out within the procurement documentation and framework agreement.<br/>The procurement will be managed electronically via the Authority’s e-procurement portal, and all communications will be conducted in accordance with the provisions of PCR 2015 and the framework rules.",
        "awardCriteria": {
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        "contractPeriod": {
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    "items": [
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    "title": "Provision of Workforce and Associated Services",
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    "legalBasis": {
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    "communication": {
      "atypicalToolUrl": "https://atamis-1928.my.site.com/s/Welcome"
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    "contractTerms": {
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    "classification": {
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      "scheme": "CPV",
      "description": "Recruitment services"
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    "submissionTerms": {
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    "submissionMethod": [
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    "procurementMethod": "selective",
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    "submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome",
    "procurementMethodDetails": "Restricted procedure"
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  "parties": [
    {
      "id": "GB-FTS-86062",
      "name": "North Cumbria Integrated Care NHS Foundation Trust",
      "roles": [
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        "region": "UKD1",
        "locality": "Carlisle",
        "postalCode": "CA2 7HY",
        "countryName": "United Kingdom",
        "streetAddress": "Cumberland Infirmary, NCIC Trust HQ, Pillars Building, Infirmary Street"
      },
      "details": {
        "url": "https://www.ncic.nhs.uk/",
        "buyerProfile": "https://www.ncic.nhs.uk/",
        "classifications": [
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        "postalCode": "CA11 7BF",
        "countryName": "United Kingdom",
        "streetAddress": "Voreda Portland Place"
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