Find a TenderClosed
Published 23 Sept 2025, 16:06 BST

Official UK procurement notice

Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

Official notice

Authority: CalMac Ferries Limited

Framework agreementServicesOpen procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 28 Oct 2025

What is being bought

Published requirement description

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

CPV: Navigation services

How this framework works

From the published notice
Places
up to 1 suppliers

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal
Delivery: Scotland
Extensions: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 48-months of the Agreement, which shall be divided into two extension options of 24-months each. Both extension periods must also be based on fixed prices.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation1
  • Economic & financial standing

    The following ratios must be confirmed based on your latest set of published accounts.​

    1- Return on Capital Employed: must be at a ratio greater than “0”​

    2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​

    3- Gearing: Gearing must be a figure of less than 100%​

    4- Interest Coverage: Interest Coverage must be a figure of 2 or above

    Minimum: The following ratios must be confirmed based on your latest set of published accounts.​ 1- Return on Capital Employed: must be at a ratio greater than “0”​ 2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​ 3- Gearing: Gearing must be a figure of less than 100%…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Provision of Wayfinding and Information Solution for Blind and…” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
23 Sept 2025, 16:06 BST
Last source update
23 Sept 2025, 16:06 BST
Award evaluation window
28 Oct 2025 – …
Authority reference
CSOP25-613
FTS notice number
2025/S 000-059001
Classification (CPV)
Navigation services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-05a06d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

The pilot will test the feasibility of deploying smartphone based visual tagging solution in a ferry environment, initially focusing on one port, which also has rail and bus links.

Publisher note: The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30203. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:811037)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Appointment period ends
28 Oct 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bids opened
28 Oct 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Sept 2025 → 31 Dec 2025 · 4 dates
  1. Notice published396 days ago
    23 Sept 2025, 16:06 BST
  2. Admission / appointment period ends362 days ago · period end, not a bid countdown
    28 Oct 2025, 12:00 GMT
  3. Bids opened362 days ago
    28 Oct 2025, 12:00 GMT
  4. Bids must remain valid until297 days ago
    31 Dec 2025, 23:59 GMT

Contracting authority & participating public bodies

CalMac Ferries Limited

Contracting authorityFerry Operator Ferry Operator Ferry Terminal, Gourock, Scotland, PA19 1QPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Scottish Courts and Tribunals ServicesReview body Greenock

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria