Provision of User Satisfaction Surveys

ServicesAward procedure without prior publication of a call for competition

Awarded value£269,378published contract · exc. VAT

Awarded 11 Mar 2025no call for competition

Awarded to Opinion Research Services Ltd

What is being bought

Published requirement description

The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.

CPV: Market and economic research; polling and statistics

single lot · no lot value published

Lot #1Further competition run under CCS Research and Insights DPS RM6126Awarded

Delivery: South East

Extensions: 2 x 12 month extensions available within the call-off order form.

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 19 May 2025, 11:24 BST
Last source update: 19 May 2025, 11:24 BST
Authority reference: JPS1676
FTS notice number: 2025/S 000-022526
Classification (CPV): Market and economic research; polling and statistics
Delivery area: South East (UKJ)
Official registry OCID: ocds-h6vhtk-0516ac Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Further competition conducted under the CCS Research and Insights DPS

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £269,3781 contract exc. VAT

Bids received 1

Contracts signed 1latest 11 Mar 2025

Awarded to	Value	Date	Status
Opinion Research Services LtdUser Satisfaction Surveys	£269,378 †	—	Awarded

Contracts

User Satisfaction Surveys · Opinion Research Services Ltd
Signed
11 Mar 2025
Value
£269,378
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authorityPolice & fireRegional or local authorityGeneral public services PO Box 412, Guildford, South East, GU31YJContact name, email

Dispute resolution & review bodies

1 commercial party on the notice

Opinion Research Services LtdAwarded supplierGB-COH: 02904006 Swansea, UK, SA1 1AF

Official links; attachments are not copied

No document links were published on the notice.