Official UK procurement notice
Provision of Translation Software
Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)
What is being bought
Published requirement descriptionNHS Wales Shared Services Partnership (NWSSP) Translation Services department sought to renew their Translation Software agreement. The department translates currently approximately 12+ million words annually for NWSSP and other NHS Wales organisations. The Translation Team is seeking to award a cloud-based translation management system compatible with NHS Wales IT infrastructure. The system must support an administrator account, multiple project manager and linguist accounts, and enable seamless collaboration among in-house translators, sub-contractors, and bank translators working from various locations.Procurement Services undertook an Open Tender Procedure, with the tender going live on 10 October 2026 via the eTender Wales portal. All relevant notices were issued to Sell2Wales in accordance with the Procurement Act 2023. Due to the complexity of the procurement and the specialist nature of Welsh Translation Services, it was deemed appropriate to keep the tender open for 31 days rather than the minimum 25 days. Following the evaluation, Phrase was identified as the recommended supplier. This notice is to notify the market that NWSSP have award this contract to Phrase.
- The authority expects to re-tender this requirement around 9 Oct 2029, 23:59 BST.
- No preliminary market engagement: Not applicable
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£250,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 45%
- Commercial: 45%
- Social Values: 10%
Published award criteria (3)
- Commercial
- Technical
- Social Values
- Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 45 of 100: the paper moves it further than the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 9 Oct 2029
- First published
- 10 Oct 2025, 11:31 BST
- Last source update
- 30 Apr 2026, 10:04 BST
- Award evaluation window
- Submission end – 28 Nov 2025
- Authority reference
NWSSP-FTS-59861- FTS notice number
2025/S 000-064097- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ac94Find a Tender
How it was run
Official notice- Submission deadline
- 10 Nov 2025
- Clarification deadline
- 5 Nov 2025
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- cy, en
etenderwales.bravosolution.co.uk/web/login.shtml ↗
ITT Code - itt_120587
Timeline
10 Oct 2025 → 30 Apr 2026 · 8 dates- Tender notice published381 days ago10 Oct 2025, 11:31 BST
- Clarification questions by356 days ago5 Nov 2025
- Submission deadline351 days ago10 Nov 2025
- Award decision expected by332 days ago28 Nov 2025, 23:59 GMT
- Contract starts299 days ago1 Jan 2026
- Assessment summaries sent228 days ago13 Mar 2026
- Standstill ends215 days ago25 Mar 2026, 23:59 GMT
- Latest notice published180 days ago30 Apr 2026, 10:04 BST
Notice history
5 events · 3 releases on Find a Tender · since 10 Oct 2025- Tender notice published10 Oct 2025, 11:31 BSTUK4
- Contract award notice published13 Mar 2026, 14:00 GMTUK6
- Status changed to complete13 Mar 2026, 14:00 GMT
- Contract signature expected27 Mar 2026, 23:59 GMTscheduled
- Contract details notice published30 Apr 2026, 10:04 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Phrase1 Apr 2026 – 31 Mar 2029 | £228,715 | 13 Mar 2026 | Awarded |
Contracts
Provision of Translation Software · Phrase
- Signed
- 14 Apr 2026
- Value
- £228,715
- Period
- 15 Apr 2026 – 31 Mar 2029
- Status
- active
No agreed KPIs: N/A
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 1 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- PhraseAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender