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AwardedFind a Tender · award

Provision of Translation & Interpretation Services

Buyer: KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST →

BuyerKETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST
StatusAwarded
DeadlineNot published
ValueValue not published
Published31 Mar 2026

What is being bought

University Hospitals of Northamptonshire NHS Group (UHN) and Northamptonshire Healthcare NHS Foundation Trust (NHFT) aim to establish a comprehensive contract for Translation and Interpretation Service encompassing the following key components: * Lot 1: Managed One-Stop Interpretation and Translation Service * Lot 2: British Sign Language Interpretation and Translation Service

Delivery location

UKF2 · UKF2

Categories

Translation services 79530000Interpretation services 79540000Translation services 79530000

Lot details

Lot 1: Managed Service Interpretation and Translation (not including BSL)

Lot 1: Managed One-Stop Interpretation and Translation Service. The Provider will offer a tailored solution that includes advisory services, administrative support, and efficient business processes to meet the Contracting Authority's requirements for translation and interpretation services. The translation and interpretation services and delivery methods within the scope of this Lot include: * Face-to-Face Interpretation Services- Spoken Interpretation * Telephone Interpretation Services- Spoken Interpretation * Video Interpretation Services- Spoken Interpretation * Document Translation, Transcription & Ancillary Services

Statuscancelled

Award criteria
Total Qualitative — 70%
price — 30%

Lot2:British Sign Language Interpretation and Translation Service

University Hospitals of Northamptonshire NHS Group (UHN) and Northamptonshire Healthcare NHS Foundation Trust (NHFT) (hereafter referred to as the Contracting Authority) are seeking to appoint a supplier of British Sign Language (BSL) Translation and Interpretation Services where Interpreters facilitate communication between Deaf and Deafblind people (and others), and hearing people by an Interpreter, in attendance in person (Face-to-Face) or via Video Conference. Document translation and ancillary translation services and products are also within the scope of this Lot

Statuscancelled

Award criteria
Total Qualitative (including Social Value) — 70%
price — 30%

What is included

ItemCategoryQuantity
1Translation services, Interpretation servicesNot published
2Translation services, Interpretation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Translation services (79530000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 794,2343 median · 33.3 average (1,144 of 4,234 with a bid count)2.8 average (1,281 of 4,234 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKF2141 median · 1 average (2 of 14 with a bid count)1 average (4 of 14 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe procurement was conducted as a further competition under the North of England Commercial Procurement Collaborative Language Services Framework Reference: NOE.0583 issued on the 15/4/25 to 20/5/25. Suppliers were invited to tender for the Provision of Translation & Interpretation Services encompassing;  Lot 1: Managed One-Stop Interpretation and Translation Service - Under Lot 1a of the above Framework Pre  Lot 2: British Sign Language Interpretation and Translation Service - Under Lot - 5a of the above Framework was used for this tender process
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Lot 1: Managed Interpretation and Translation Service (No BSL)

Statusactive

Contracts

Lot 1: Managed Interpretation and Translation Service (No BSL)

Statusactive
Value£2,000,000

Lot 2: British Sign Language Interpretation and Translation Service

Statusactive
Value£1,066,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0679c8
Latest release ID029913-2026
Latest release timestampTue Mar 31 2026 14:59:52 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release6

Notice history

DateEventReference
31 Mar 2026award, contract029913-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "029913-2026",
  "tag": [
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    "contract"
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  "bids": {
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      },
      {
        "id": "4",
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        "measure": "bids",
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      },
      {
        "id": "1",
        "value": 2455000,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 3552270,
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        "currency": "GBP"
      }
    ]
  },
  "date": "2026-03-31T15:59:52+01:00",
  "ocid": "ocds-h6vhtk-0679c8",
  "buyer": {
    "id": "GB-NHS-KGH",
    "name": "KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST"
  },
  "awards": [
    {
      "id": "029913-2026-1",
      "title": "Lot 1: Managed Interpretation and Translation Service (No BSL)",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05498277",
          "name": "WORD360 Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "029913-2026-2",
      "title": "Lot 2: British Sign Language Interpretation and Translation Service",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-08006125",
          "name": "Sign Solutions UK Limited"
        }
      ],
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  ],
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        "description": "Lot 1: Managed One-Stop Interpretation and Translation Service. The Provider will offer a\ntailored solution that includes advisory services, administrative support, and efficient business\nprocesses to meet the Contracting Authority's requirements for translation and interpretation\nservices.\nThe translation and interpretation services and delivery methods within the scope of this Lot\ninclude:\n* Face-to-Face Interpretation Services- Spoken Interpretation\n* Telephone Interpretation Services- Spoken Interpretation\n* Video Interpretation Services- Spoken Interpretation\n* Document Translation, Transcription & Ancillary Services",
        "awardCriteria": {
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            }
          ]
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      },
      {
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        "status": "cancelled",
        "hasOptions": false,
        "description": "University Hospitals of Northamptonshire NHS Group (UHN) and Northamptonshire Healthcare NHS Foundation Trust (NHFT) (hereafter referred to as the Contracting Authority) are seeking to\nappoint a supplier of British Sign Language (BSL) Translation and Interpretation Services where Interpreters facilitate communication between Deaf and Deafblind people (and others), and hearing people by an Interpreter, in attendance in person (Face-to-Face) or via Video Conference. Document\ntranslation and ancillary translation services and products are also within the scope of this Lot",
        "awardCriteria": {
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              "description": "70%"
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            {
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            "description": "Interpretation services"
          }
        ]
      },
      {
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          }
        ],
        "additionalClassifications": [
          {
            "id": "79530000",
            "scheme": "CPV",
            "description": "Translation services"
          },
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Provision of Translation & Interpretation Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "University Hospitals of Northamptonshire NHS Group (UHN) and Northamptonshire Healthcare NHS Foundation Trust (NHFT)  aim to establish a comprehensive contract for Translation and Interpretation Service  encompassing the following key components:\n* Lot 1: Managed One-Stop Interpretation and Translation Service\n* Lot 2: British Sign Language Interpretation and Translation Service",
    "classification": {
      "id": "79530000",
      "scheme": "CPV",
      "description": "Translation services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The procurement was conducted as a further competition under the North of England \nCommercial Procurement Collaborative Language Services Framework Reference: NOE.0583 \nissued on the 15/4/25 to 20/5/25.  \nSuppliers were invited to tender for the Provision of Translation & Interpretation Services \nencompassing; \n Lot 1: Managed One-Stop Interpretation and Translation Service - Under Lot 1a of the above \nFramework  \nPre  \n Lot 2: British Sign Language Interpretation and Translation Service -  \nUnder Lot - 5a of the above Framework was used for this tender process",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-KGH",
      "name": "KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF25",
        "locality": "Kettering",
        "postalCode": "NN168UZ",
        "countryName": "United Kingdom",
        "streetAddress": "Rothwell Rd"
      },
      "details": {
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        "classifications": [
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          {
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            "description": "Health"
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        ]
      },
      "identifier": {
        "id": "KGH",
        "scheme": "GB-NHS",
        "legalName": "KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST"
      },
      "contactPoint": {
        "email": "kgh-tr.procurementandsupplies@nhs.net"
      }
    },
    {
      "id": "GB-NHS-NGH",
      "name": "NORTHAMPTON GENERAL HOSPITAL NHS TRUST",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF2",
        "locality": "NORTHAMPTON",
        "postalCode": "NN1 5BD",
        "countryName": "United Kingdom",
        "streetAddress": "Cliftonville"
      },
      "details": {
        "url": "https://www.northamptongeneral.nhs.uk/"
      },
      "identifier": {
        "id": "NGH",
        "scheme": "GB-NHS",
        "legalName": "NORTHAMPTON GENERAL HOSPITAL NHS TRUST"
      },
      "contactPoint": {
        "email": "kgh-tr.procurementandsupplies@nhs.net"
      }
    },
    {
      "id": "GB-NHS-NHFT",
      "name": "Northamptonshire Healthcare NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF2",
        "locality": "KETTERING",
        "postalCode": "NN15 7PW",
        "countryName": "United Kingdom",
        "streetAddress": "St Mary's Hospital, London Road"
      },
      "details": {
        "url": "https://www.nhft.nhs.uk/"
      },
      "identifier": {
        "id": "NHFT",
        "scheme": "GB-NHS",
        "legalName": "Northamptonshire Healthcare NHS Foundation Trust"
      },
      "contactPoint": {
        "email": "info@nhft.nhs.uk"
      }
    },
    {
      "id": "GB-COH-05498277",
      "name": "WORD360 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
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        "locality": "Edgbaston",
        "postalCode": "B15 1NP",
        "countryName": "United Kingdom",
        "streetAddress": "The Cloisters Unit 6, The Cloisters, 11-12 George Road,"
      },
      "details": {
        "url": "https://www.word360.co.uk/",
        "scale": "large"
      },
      "identifier": {
        "id": "05498277",
        "scheme": "GB-COH",
        "legalName": "WORD360 Limited"
      }
    },
    {
      "id": "GB-COH-08006125",
      "name": "Sign Solutions UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG12",
        "locality": "REDDITCH",
        "postalCode": "B98 0TJ",
        "countryName": "United Kingdom"
      },
      "details": {
        "url": "https://www.signsolutions.uk.com/",
        "scale": "large"
      },
      "identifier": {
        "id": "08006125",
        "scheme": "GB-COH",
        "legalName": "Sign Solutions UK Limited"
      }
    },
    {
      "id": "GB-FTS-136",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "029913-2026-1",
      "title": "Lot 1: Managed Interpretation and Translation Service (No BSL)",
      "value": {
        "amount": 2000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "029913-2026-1",
      "dateSigned": "2026-03-31T00:00:00+01:00"
    },
    {
      "id": "029913-2026-2",
      "title": "Lot 2: British Sign Language Interpretation and Translation Service",
      "value": {
        "amount": 1066000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "029913-2026-2",
      "dateSigned": "2026-03-31T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
31 Mar 2026 · 029913-2026 · award, contract
{
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  "buyer": {
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      "suppliers": [
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          "id": "GB-COH-05498277",
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            "description": "Health"
          }
        ]
      },
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      },
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    {
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      "name": "Northamptonshire Healthcare NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF2",
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        "postalCode": "NN15 7PW",
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      },
      "details": {
        "url": "https://www.nhft.nhs.uk/"
      },
      "identifier": {
        "id": "NHFT",
        "scheme": "GB-NHS",
        "legalName": "Northamptonshire Healthcare NHS Foundation Trust"
      },
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}