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AwardedFind a Tender · award

Provision of Telecare Services

Buyer: Redcar and Cleveland Borough Council →

BuyerRedcar and Cleveland Borough Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published24 Jul 2025

What is being bought

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

Delivery location

UKC12

Categories

Health services 85100000

Lot details

Lot 1

Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

Statuscancelled

Award criteria
Quality — 100
Price — Pass/Fail

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health services (85100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8536,1771 median · 20.6 average (21,337 of 36,177 with a bid count)1.8 average (22,894 of 36,177 with named award suppliers)10 comparable price pairs
Same buyer920 median · 233.7 average (3 of 9 with a bid count)7.3 average (3 of 9 with named award suppliers)Not published
Delivery region: UKC126613.5 median · 65.8 average (26 of 66 with a bid count)5 average (33 of 66 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Provision of Telecare Services

Statusactive
Value£2,320,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04e456
Latest release ID042856-2025
Latest release timestampThu Jul 24 2025 14:23:02 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
24 Jul 2025award, contract042856-2025
19 Feb 2025tender005964-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "042856-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-07-24T15:23:02+01:00",
  "ocid": "ocds-h6vhtk-04e456",
  "buyer": {
    "id": "GB-FTS-141158",
    "name": "Redcar and Cleveland Borough Council"
  },
  "awards": [
    {
      "id": "042856-2025-1",
      "title": "Provision of Telecare Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-4198824",
          "name": "Medequip Assistive Technology Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04e456",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "Pass/Fail"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Redcar and Cleveland Borough Council"
        },
        "deliveryAddresses": [
          {
            "region": "UKC12"
          }
        ]
      }
    ],
    "title": "Provision of Telecare Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.",
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-141158",
      "name": "Redcar and Cleveland Borough Council",
      "roles": [
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        "countryName": "United Kingdom",
        "streetAddress": "Redcar and Cleveland House, Kirkleatham Street"
      },
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        "classifications": [
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          },
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          }
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      },
      "identifier": {
        "legalName": "Redcar and Cleveland Borough Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Debbie Seaman",
        "email": "debbie.seaman@redcar-cleveland.gov.uk",
        "telephone": "+44 1642774774"
      }
    },
    {
      "id": "GB-COH-4198824",
      "name": "Medequip Assistive Technology Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI74",
        "locality": "Harmondsworth",
        "postalCode": "UB7 0LJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2, The Summit Centre, Skyport Drive"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "4198824",
        "scheme": "GB-COH",
        "legalName": "Medequip Assistive Technology Ltd"
      }
    },
    {
      "id": "GB-FTS-123173",
      "name": "Redcar and Cleveland Borough Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Redcar",
        "postalCode": "TS10 1RT",
        "countryName": "United Kingdom",
        "streetAddress": "Redcar & Cleveland House, Kirkleatham Street"
      },
      "details": {
        "url": "http://www.redcar-cleveland.gov.uk"
      },
      "identifier": {
        "legalName": "Redcar and Cleveland Borough Council"
      },
      "contactPoint": {
        "telephone": "+44 1642774774"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "042856-2025-1",
      "title": "Provision of Telecare Services",
      "value": {
        "amount": 2320000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "042856-2025-1",
      "dateSigned": "2025-05-28T00:00:00+01:00"
    }
  ],
  "description": "Contract Award Notice for Provision of Telecare Services.",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
24 Jul 2025 · 042856-2025 · award, contract
{
  "id": "042856-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
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        "value": 3,
        "measure": "bids",
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      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-07-24T15:23:02+01:00",
  "ocid": "ocds-h6vhtk-04e456",
  "buyer": {
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  },
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      "id": "042856-2025-1",
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      "suppliers": [
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          "name": "Medequip Assistive Technology Ltd"
        }
      ],
      "relatedLots": [
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      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04e456",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "100"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "Pass/Fail"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Redcar and Cleveland Borough Council"
        },
        "deliveryAddresses": [
          {
            "region": "UKC12"
          }
        ]
      }
    ],
    "title": "Provision of Telecare Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Contact Award Notice for provision of a full Telecare Service to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.",
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-141158",
      "name": "Redcar and Cleveland Borough Council",
      "roles": [
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      ],
      "address": {
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        "locality": "Redcar",
        "postalCode": "TS101RT",
        "countryName": "United Kingdom",
        "streetAddress": "Redcar and Cleveland House, Kirkleatham Street"
      },
      "details": {
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        "classifications": [
          {
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            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Redcar and Cleveland Borough Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Debbie Seaman",
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    },
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        "postalCode": "UB7 0LJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2, The Summit Centre, Skyport Drive"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "4198824",
        "scheme": "GB-COH",
        "legalName": "Medequip Assistive Technology Ltd"
      }
    },
    {
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      "name": "Redcar and Cleveland Borough Council",
      "roles": [
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      ],
      "address": {
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        "postalCode": "TS10 1RT",
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        "streetAddress": "Redcar & Cleveland House, Kirkleatham Street"
      },
      "details": {
        "url": "http://www.redcar-cleveland.gov.uk"
      },
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      }
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  ],
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      "id": "042856-2025-1",
      "title": "Provision of Telecare Services",
      "value": {
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      },
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      "awardID": "042856-2025-1",
      "dateSigned": "2025-05-28T00:00:00+01:00"
    }
  ],
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  "initiationType": "tender"
}
19 Feb 2025 · 005964-2025 · tender
{
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  "date": "2025-02-19T16:22:19Z",
  "ocid": "ocds-h6vhtk-04e456",
  "buyer": {
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    "name": "Redcar & Cleveland Borough Council"
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  "tender": {
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        "description": "Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service.  This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a full mobile response service.\nPlease be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN .\nhttps://open-uk.org/.  You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest. Additional information: Variants will be evaluated based on the same evaluation criteria as is stated in the tender documentation.",
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  "initiationType": "tender"
}