Find a TenderAwarded
Published 24 May 2022, 14:28 BST

Official UK procurement notice

Provision of Tech Enabled Care (Telecare)

Official notice

Authority: Liverpool City Council (Local council)

ServicesOpen procedure
Published estimate£13,270,933exc. VAT · 1 value update
Submissions closed 23 Sept 2022awarded 1 Apr 2023
Awarded to Millbrook Healthcare Group Ltd (T/A Millbrook Healthcare Ltd)

Re-procurement plannedProvision of Tech Enabled Care (Telecare) · tender expected

What is being bought

Published requirement description

The requirements of this contract is to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home

The service commissioners recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people’s lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health (ASH) as well as the wider health and care ecosystem to respond to this.

It is anticipated that the Provider will work in partnership with the Commissioners to deliver a modernised and innovative service to a wide range of service users across the Liverpool City Council Area.

The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies.

The Commissioners are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will work in partnership with the Service Commissioners to ensure the new service is embedded in to practice and supports a technology first approach.

CPV: Health and social work services · Health services

The lotProcurement structure

single lot · no lot value published
Lot #1The procurement for this service is open procedure (light touch services) and the…Awarded

The procurement for this service is open procedure (light touch services) and the requirements of this contract is to support the delivery of high-quality health and care services and integrated pathways, providing seamless care to improve health and wellbeing outcomes enabling people to live independently for as long as possible at home

The service commissioners recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people’s lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health (ASH) as well as the wider health and care ecosystem to respond to this.

It is anticipated that the Provider will work in partnership with the Commissioners to deliver a modernised and innovative service to a wide range of service users across the Liverpool City Council Area.

The Provider will deliver the supply, installation, recovery and recycling, emergency and routine maintenance of equipment, monitoring and both physical and telephone response for Telecare. Whilst working with the Service Commissioners to move to new digital technologies.

The Commissioners are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will work in partnership with the Service Commissioners to ensure the new service is embedded in to practice and supports a technology first approach.

Delivery: North West
Extensions: There is an option to extend the contract for a period of up to 3 years at the discretion at the authority.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published award criteria (3)
  • Quality: 70
  • Social Value: 10
  • Price: 20
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 May 2022, 14:28 BST
Last source update
8 Jun 2023, 13:01 BST
Award evaluation window
23 Sept 2022 – …
Authority reference
DN629569
FTS notice number
2023/S 000-016289
Classification (CPV)
Health and social work servicesHealth services
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-033e8b Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
23 Sept 2022, 16:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
23 Sept 2022, 16:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Jul 2022 → 8 Jun 2023 · 4 dates
  1. Next notice expected
    22 Jul 2022, 00:00 BST
  2. Submission deadline
    23 Sept 2022, 16:00 BST
  3. Bids opened
    23 Sept 2022, 16:00 BST
  4. Notice published
    8 Jun 2023, 13:01 BST

Notice history

5 events · 3 releases on Find a Tender · since 23 Aug 2022
  1. Published value updated to £13,270,933
    23 Aug 2022, 14:46 BST
    was £19,154,464
  2. Status changed to active
    23 Aug 2022, 14:46 BST
  3. Procurement method changed
    23 Aug 2022, 14:46 BST
  4. Deadline published: 23 Sept 2022, 16:00 BST
    23 Aug 2022, 14:46 BST
  5. Status changed to complete
    8 Jun 2023, 13:01 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £13,270,9331 contract exc. VAT
Bids received 6
Contracts signed 1latest 1 Apr 2023
Awarded toValueDateStatus
Millbrook Healthcare Group Ltd (T/A Millbrook Healthcare Ltd)£13,270,933 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
The procurement for this service is open procedure (light touch services) and the…6bids · 6 electronic0——
Whole notice———£9,262,625 – £13,270,933

Contracting authority & participating public bodies

Liverpool City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 4th Floor, Cunard Building, Liverpool, North West, L3 1DSContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.