Provision of Software Licences & support services - Salesforce

{
  "id": "000664-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-01-06T13:06:50Z",
  "ocid": "ocds-h6vhtk-060013",
  "buyer": {
    "id": "GB-COH-RS008076",
    "name": "BELIEVE HOUSING LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKC14",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            }
          ]
        }
      ],
      "title": "Provision of Software Licences & support services - Salesforce",
      "value": {
        "amount": 3000000,
        "currency": "GBP",
        "amountGross": 3600000
      },
      "status": "pending",
      "renewal": {
        "description": "Contract maybe extended by up to 24 months on one occasion."
      },
      "documents": [
        {
          "id": "000664-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/000664-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-01-06T13:06:50Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-05094083",
          "name": "Salesforce Ltd"
        }
      ],
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-01-20T23:59:59+00:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-01-31T23:59:59+00:00",
        "startDate": "2026-02-01T00:00:00+00:00",
        "maxExtentDate": "2031-01-31T23:59:59+00:00"
      },
      "mainProcurementCategory": "goods"
    }
  ],
  "tender": {
    "id": "believe-2025 322",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Provision of Software Licences & support services - Salesforce",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The continuation and wider development of new & existing software licences & support services supplied by Salesforce in accordance with schedule 7(a),(b) Procurement Act 2023",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Salesforce is a globally recognised platform, embedded within believe housing's back office following an initial rollout. This award is to support the ongoing implementation of Salesforce  across the entire business providing exclusivity of the bespoke solution for the business and ensuring compatibility with existing systems and equipment. Any variance would create disproportionate technical challenges in operation or maintenance which would impact on business operations and not demonstrate commercial value or provide the most economically advantageous outcome.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      },
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-RS008076",
      "name": "BELIEVE HOUSING LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC14",
        "country": "GB",
        "locality": "Seaham",
        "postalCode": "SR7 7TT",
        "countryName": "United Kingdom",
        "streetAddress": "Coast House, Spectrum 4, Spectrum Business Park"
      },
      "details": {
        "url": "https://in-tendhost.co.uk/believehousing/aspx/Home",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "RS008076",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Christopher Jones",
        "email": "procurement@believehousing.co.uk",
        "telephone": "03001311999"
      }
    },
    {
      "id": "GB-COH-05094083",
      "name": "Salesforce Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "EC2N 4AY",
        "countryName": "United Kingdom",
        "streetAddress": "110 Bishopsgate"
      },
      "details": {
        "url": "http://www.salesforce.com",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "05094083",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "nminers@salesforce.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}