Find a TenderAwarded
Published 13 May 2024, 17:04 BST

Official UK procurement notice

Provision of Soft FM Helpdesk Services

Official notice

Authority: COMMUNITY HEALTH PARTNERSHIPS LIMITED

ServicesOpen procedure
Published estimate£450,000≈ £150k / year10.5% above published estimate
Submissions closed 21 Jun 2024awarded 23 Sept 2024
Awarded to Mitie Limited
Contract term 3 yrsends 30 Sept 2027 · extension options published · starts 1 Oct 2024

What is being bought

Published requirement description

Contract for the provision of a Soft FM Helpdesk service for use by Community Health Partnerships' staff and stakeholders

CPV: Building and facilities management services · Helpdesk and support services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£450,000
Contract period: 1 Oct 2024 – 30 Sept 2027 (3 yrs)
Delivery: North West, London · England
Extensions: 3+1+1Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%
Published award criteria (2)
  • Quality: 60
  • Price: 30
What this means for your bid
  • Price carries 30 of 90 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
13 May 2024, 17:04 BST
Last source update
16 Oct 2024, 16:31 BST
Award evaluation window
21 Jun 2024 – …
Authority reference
C264484
FTS notice number
2024/S 000-033435
Classification (CPV)
Building and facilities management servicesHelpdesk and support services
Delivery area
North West (UKD33)London (UKI)
Official registry OCID
ocds-h6vhtk-04594b Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
21 Jun 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
21 Jun 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jun 2024 → 16 Oct 2024 · 5 dates
  1. Submission deadline
    21 Jun 2024, 12:00 BST
  2. Bids opened
    21 Jun 2024, 12:00 BST
  3. Bids must remain valid until
    21 Aug 2024, 23:59 BST
  4. Contract starts
    1 Oct 2024, 00:00 BST
  5. Notice published
    16 Oct 2024, 16:31 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 Oct 2024, 16:31 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £497,2351 contract exc. VAT
Bids received 1
Contracts signed 1latest 23 Sept 2024
Awarded toValueDateStatus
Mitie Limited£497,235 †—Awarded

Contracts

  • Contract 033435-2024-1 · Mitie Limited

    Signed
    23 Sept 2024
    Value
    £497,235
    Period
    … – 30 Sept 2027
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic0——

Contracting authority & participating public bodies

Community Health Partnerships Limited

Contracting authorityBody governed by public lawHealth Suite 12b, Manchester One 53 Portland Street, Manchester, North West, M1 3LDContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London
  • Technology & Construction CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Mitie Security LimitedAwarded supplier02938041 Level 12, The Shard, 32 London Bridge Street United Kingdom, London, London, SE1 9SG

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria