Official UK procurement notice
Provision of Residential Building Manager Services at The Makers and Otto Building Developments
Authority: MAKERS MANAGEMENT COMPANY LTD (Public body)·On behalf of: London Borough of Hackney
What is being bought2 lots · detail below
Published requirement descriptionThe Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road).
This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction.
We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach.
Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail.
IMPORTANT NOTE - CONTRACTING AUTHORITY AND BUYER
This procurement exercise is being hosted on the London Borough of Hackney's e-tendering portal for administrative purposes only.
The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383).
Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and not with the London Borough of Hackney.
The London Borough of Hackney is providing the e-tendering portal solely to facilitate the administration of the procurement exercise and is not the contracting authority or legal buyer for the resulting contract.
- The authority expects to re-tender this requirement around 7 Oct 2026, 23:59 BST.
- How the procedure runs: The tender is using the Competitive Flexible Procedure and will involve a two-stage process. The First Stage will involve a down-selection process to limit the number of bidders to up to 7 companies (depending on how closely the scores are aligned). The Second Stage will involve the selected bidders being issued with the full ITT and accompanying Tender documents and invited to submit a full bid. The final contract will be determined at the conclusion of stage 2 using the following scoring criteria : Technical & Quality question evaluations 45% Social Value 5% Commercial / Financial Price 50%
CPV: Building and facilities management services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£19,750,000 together) · same evaluation weights on every lotLot #1The Makers Management Company LtdRenewalPublished value£9,875,000
The provision of comprehensive Residential Building Manager Services at The Makers (Nile Street).
Lot #2Otto Management Company LtdRenewalPublished value£9,875,000
The provision of comprehensive Residential Building Manager Services at the Otto Building (Downs Road).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical and Quality Questions Including Social Value: 50%
- Price: 50%
Published award criteria (2)
- Technical and Quality Questions Including Social Value
- Price
No conditions of participation were published on the notice; check the tender documents.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- Turnover usually expected: about £3,859,160 per lot (twice each lot's annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
Miscellaneous business-related services (CPV 7999) in Greater London, and who usually turns up
MAKERS MANAGEMENT COMPANY LTD has too little published record in this market to describe on its own. Published market evidence for the same work stands beside whatever it has. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Miscellaneous business-related services (CPV 7999) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Across this market, small firms won 45% of awards with a known supplier size.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Greater London.
A local branch does not count if the registered address is elsewhere.
Across this market, 39% of winners were registered in the delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 59 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Across this market, at least 59% of awarded procurements had no recorded rival.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid14%
2–327%
4–645%
7+14%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate60%
Within ±2%27%
Above estimate13%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1The Makers Management Company LtdCPV 79993000Published estimate£9.9m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid13%
2–326%
4–643%
7+19%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 21 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£8.9m–£9.9m
Estimate£9.9m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £140m18 awards in 36m · last 1 months ago | 4 live · £32m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=11 | |
| £46m9 awards in 36m · last 1 months ago | 5 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 | |
| £508m11 awards in 36m · last 5 months ago | 4 live · £224m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
Montagu-Evans LLPLarge | £3.4m24 awards in 36m · last 1 months ago | 8 live · £863k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 16% below n=5 |
Lumensol LtdSME | £3.6m9 awards in 36m · last 3 months ago | 1 live · £75k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
Lot #2Otto Management Company LtdCPV 79993000Published estimate£9.9m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid16%
2–322%
4–643%
7+19%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 21 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£8.9m–£9.9m
Estimate£9.9m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £140m18 awards in 36m · last 1 months ago | 4 live · £32m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=11 | |
| £46m9 awards in 36m · last 1 months ago | 5 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 | |
| £508m11 awards in 36m · last 5 months ago | 4 live · £224m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| £48m11 awards in 36m · last 3 months ago | 5 live · £43m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=6 | |
Montagu-Evans LLPLarge | £3.4m24 awards in 36m · last 1 months ago | 8 live · £863k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 16% below n=5 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 7 Oct 2026
- First published
- 17 Sept 2026, 14:01 BST
- Last source update
- 6 Oct 2026, 16:34 BST
- Award evaluation window
- Submission end – 11 Jan 2027
- Authority reference
DN 826108- FTS notice number
2026/S 000-094429- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07747eFind a Tender
- How it runs
The tender is using the Competitive Flexible Procedure and will involve a two-stage process. The First Stage will involve a down-selection process to limit the number of bidders to up to 7 companies (depending on how closely the scores are aligned). The Second Stage will involve the selected bidders being issued with the full ITT and accompanying Tender documents and invited to submit a full bid.
The final contract will be determined at the conclusion of stage 2 using the following scoring criteria :
Technical & Quality question evaluations 45%
Social Value 5%
Commercial / Financial Price 50%
How to participate & submission route
Official notice- Requests to participate (first stage)
- —
- Tender submission deadline
- 2 Nov 2026, 12:00 GMT
- Clarification deadline
- 21 Oct 2026, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
This tender is being hosted using the London Tenders Web Portal (www.londontenders.org ↗).
Upon registration suppliers will have access to the tender documents and be able to manage their bid via the Portal.
Portal registration is free.
Suppliers can only bid via the online Portal.
Timeline
17 Sept 2026 → 19 Feb 2027 · 8 dates- Planning notice published33 days ago17 Sept 2026, 14:01 BST
- Market engagement21 days ago29 Sept 2026, 00:59 BST
Organisations wishing to participate should complete a Preliminary Market Engagement Questionnaire and submit their response through the ProContract eTendering Portal.
If you are not already registered on the Portal, you will need to complete a free registration and search for the following project:
Project: Provision of Residential Building Manager Services 2026 – Pre Market Engagement
Project ID: DN826108
You can register for the Portal here:
procontract.due-north.com/SupplierRegistration… ↗
Existing users can log in Here:
procontract.due-north.com/Login ↗
Closing date and time for responses:
[28 September 2026 at 12:00hrs]
In addition to completing the questionnaire, interested companies are also invited to attend an Industry Day to meet the landlord’s representatives and the project team. This event will help us understand your interest in participating in the tender competition and identify any concerns, risks, or matters you may wish to raise. Full details of this day are stated within the questionnaire.
- Next notice expected18 days ago2 Oct 2026, 00:59 BST
- Tender notice published14 days ago6 Oct 2026, 16:34 BST
- Today20 Oct 2026
- Clarification questions byin 1 day21 Oct 2026, 12:00 BST
- Submission deadlinein 13 days2 Nov 2026, 12:00 GMT
- Award decision expected byin 84 days11 Jan 2027, 23:59 GMT
- Contract startsin 122 days19 Feb 2027
Notice history
6 events · 2 releases on Find a Tender · since 17 Sept 2026- Preliminary market engagement notice published17 Sept 2026, 14:01 BSTUK2
- Tender notice published6 Oct 2026, 16:34 BSTUK4
- Published value updated6 Oct 2026, 16:34 BST
- Status changed to active6 Oct 2026, 16:34 BST
- Procurement method changed6 Oct 2026, 16:34 BST
- Deadline published: 2 Nov 2026, 12:00 GMT6 Oct 2026, 16:34 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- London Borough of HackneyProcuring entityThe London Borough of Hackney, the Council is only hosting this Tender on its eTendering Portal for administrative purposes only. For the avoidance of doubt, the London Borough of Hackney is not the Contracting Authority or legal buyer for this requirement.
- OTTO MANAGEMENT COMPANY LTDContracting authorityPublic authority - sub-central government
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications This Procurement is being hosted on the London Tenders Portal (www.londontenders.org) . Suppliers should register on the Portal and search for the tender using the ID number: DN826108 and and to download the Tender documents. Registration if free.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender