Find a TenderAwarded
Published 23 Aug 2024, 10:38 BST

Official UK procurement notice

Provision of Public Consultation and Market Research Surveys

Official notice

Authority: London Borough of Wandsworth (Local council)

ServicesOpen procedureSME suitable
Published estimate£366,000exc. VAT28.3% below published estimate
Submissions closed 23 Sept 2024awarded 13 Dec 2024
Awarded to BMG Research Limited

What is being bought

Published requirement description

The London Borough of Wandsworth require residents’ surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council’s commitment to resident consultation and participation, the following surveys are conducted per year:<br/>A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and<br/>A rolling text survey aimed at residents who have used the Council’s repairs service.<br/>The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates).

CPV: Customer satisfaction survey

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£366,000
Delivery: London · Wandsworth
Extensions: The contract is for 4 years with the option to extend for up to 2 years. · This contract is subject to renewal after the contract ends.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 20%Price: 70%Social value: 10%
Published award criteria (3)
  • Social Value: 10
  • Quality: 20
  • Price: 70
What this means for your bid
  • Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
23 Aug 2024, 10:38 BST
Last source update
20 Feb 2025, 10:24 GMT
Award evaluation window
23 Aug 2024 – …
Authority reference
2024-770029
FTS notice number
2025/S 000-006089
Classification (CPV)
Customer satisfaction survey
Delivery area
London (UKI34)
Official registry OCID
ocds-h6vhtk-049355 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Above threshold open tender.

How it was run

Official notice
Run through: portal not identified
Language: EN

Tender documents are also served through a separate tool: https://lb-wandsworth.my.salesforce-sites.com/?SearchType=Projects ↗

Submission deadline
23 Sept 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
23 Aug 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Aug 2024 → 20 Feb 2025 · 3 dates
  1. Bids opened
    23 Aug 2024, 12:00 BST
  2. Submission deadline
    23 Sept 2024, 12:00 BST
  3. Notice published
    20 Feb 2025, 10:24 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    20 Feb 2025, 10:24 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £262,4401 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 13 Dec 2024
Awarded toValueDateStatus
BMG Research Limited£262,440 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

London Borough of Wandsworth

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Wandsworth High Street,, London, London, SW18 2PUContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeMediation body LondonContact email
  • Royal Court of JusticeReview bodyReview contact point LondonContact email

Bidders & participating suppliers

1 commercial party on the notice
  • BMG Research LtdAwarded supplier02841970 Spring Lodge, 172 Chester Road, Helsby, Cheshire, North West, WA6 0ARContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.