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AwardedFind a Tender · award

Provision of Programme and Digital Services Delivery Provider(s)

Buyer: National Records of Scotland →

BuyerNational Records of Scotland
StatusAwarded
DeadlineNot published
ValueValue not published
Published29 Jul 2025

What is being bought

1.1 This document specifies the requirements for a specialised provider(s) in programme management, business and process transformation and digital/operational service delivery to work collaboratively in support of the strategic goals and delivery of major programmes within National Records of Scotland (NRS). We are looking for delivery provider(s) with experience in major public sector programmes and in delivering digital and business transformation with associated operational process and business change to provide programme, service, capability and process re-design together with operational delivery skills, intelligent client advice and short term targeted digital and programme expertise.

Delivery location

UKM75

Categories

IT services: consulting, software development, Internet and support 72000000Business services: law, marketing, consulting, recruitment, printing and security 79000000

Lot details

Lot 3 - Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing

Lot 3: Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing Digital and Data Design, Innovation and Application Services - Digital and Data Services: support the delivery of digital and data service outcomes as part of our Portfolio to maximise benefits from service redesign and business transformation, augmenting and providing expertise to scope and run digital service and data transformation programmes (Skills and expertise in digital delivery, mapping services and service patterns, data modelling, data design, data services, programme discovery phases) - Innovation and Application Services: delivering outcome packages for innovative design and delivery of digital and technical capabilities, including digital solutions, re-usable technology, digital optimisation, data innovation, green technology, sustainable integrated approaches and use of Cloud. (Skills and expertise in digital design, digital innovation transition, solution and technology architecture, digital engineering, Cloud and Robotic Process Automation, Artificial Intelligence and Machine Learning, green IT and integrated digital solutions) Technical, Solution and Testing - Technical and Solution Outcomes: deliver the technical design and implementation outcomes in the delivery of our Portfolio, along with one-off reviews to help continuously improve the resilience of our infrastructure. This resource will be expected to augment the internal IT team or our IT suppliers. (Skills and expertise in digital solutions, IT Security analysis, Cloud computing, Cyber and Technical assurance) - Testing: Outcome based testing services to deliver Programmes, or augment aspects of existing teams to deliver goals/programme milestones or benefit from innovation in testing (Skills and expertise in a range of testing services including User Design, Accessibility Testing, Functional Testing, Penetration Testing, User Acceptance Testing, System Integration Testing, Non-functional Testing, Operational Readiness Testing and other Security Testing) Additional information: A contract value of 8,000,000 GBP has been stated in this notice, as portal restrictions only allow a single value to be stated. It should be noted that the advertised contract value was up to 6,000,000 to 8,000,000 GBP. Work packages will be let through this contract on an as required basis and as such the stated contract value may not be fully realised.

Statuscancelled

Award criteria
Quality — 70
price — 30

What is included

ItemCategoryQuantity
3IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 724,4541 median · 11.5 average (1,518 of 4,454 with a bid count)1.7 average (1,763 of 4,454 with named award suppliers)Not published
Same buyer11 median · 1 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKM75322 median · 5.1 average (22 of 32 with a bid count)1.4 average (24 of 32 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Lot 3 - Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing

Statusactive
SupplierStorm ID Ltd

Contracts

Lot 3 - Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing

Statusactive
Value£8,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04ac39
Latest release ID043784-2025
Latest release timestampTue Jul 29 2025 10:33:43 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
29 Jul 2025award, contract043784-2025
29 Jul 2025award, contract043678-2025
29 Jul 2025award, contract043677-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "title": "Provision of Programme and Digital Services Delivery Provider(s)",
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    "classification": {
      "id": "79000000",
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      "details": {
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Complete JSON history (3 releases)
29 Jul 2025 · 043784-2025 · award, contract
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        "title": "Lot 3 - Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing",
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        "description": "Lot 3: Provision of Digital and Data Design, Innovation and Application Services and Technical, Solution and Testing\nDigital and Data Design, Innovation and Application Services\n-\tDigital and Data Services: support the delivery of digital and data service outcomes as part of our Portfolio to maximise benefits from service redesign and business transformation, augmenting and providing expertise to scope and run digital service and data transformation programmes (Skills and expertise in digital delivery, mapping services and service patterns, data modelling, data design, data services, programme discovery phases)\n-\tInnovation and Application Services: delivering outcome packages for innovative design and delivery of digital and technical capabilities, including digital solutions, re-usable technology, digital optimisation, data innovation, green technology, sustainable integrated approaches and use of Cloud. (Skills and expertise in digital design, digital innovation transition, solution and technology architecture, digital engineering, Cloud and Robotic Process Automation, Artificial Intelligence and Machine Learning, green IT and integrated digital solutions)\nTechnical, Solution and Testing\n-\tTechnical and Solution Outcomes: deliver the technical design and implementation outcomes in the delivery of our Portfolio, along with one-off reviews to help continuously improve the resilience of our infrastructure. This resource will be expected to augment the internal IT team or our IT suppliers. (Skills and expertise in digital solutions, IT Security analysis, Cloud computing, Cyber and Technical assurance)\n-\tTesting: Outcome based testing services to deliver Programmes, or augment aspects of existing teams to deliver goals/programme milestones or benefit from innovation in testing (Skills and expertise in a range of testing services including User Design, Accessibility Testing, Functional Testing, Penetration Testing, User Acceptance Testing, System Integration Testing, Non-functional Testing, Operational Readiness Testing and other Security Testing) Additional information: A contract value of 8,000,000 GBP has been stated in this notice, as portal restrictions only allow a single value to be stated. It should be noted that the advertised contract value was up to 6,000,000 to 8,000,000 GBP. Work packages will be let through this contract on an as required basis and as such the stated contract value may not be fully realised.",
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    "classification": {
      "id": "79000000",
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29 Jul 2025 · 043678-2025 · award, contract
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-53334",
          "name": "Deloitte LLP"
        }
      ],
      "relatedLots": [
        "2"
      ]
    }
  ],
  "tender": {
    "id": "17/05/41 - Lot 2",
    "lots": [
      {
        "id": "2",
        "title": "Lot 2 - Provision of Service Re-design and Business Transformation and Operating Model / Business Change",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Lot 2: Provision of Service Re-design and Business Transformation and Operating Model / Business Change\nService Re-design and Business Transformation\n-\tService Redesign: support NRS in redesigning services to progress business transformation, complying with the Digital Service Standard and enhancing user experience. (Skills and expertise in service design, user research and user-centred design, accessibility and assisted digital skills and expertise, content design and business transformation, Digital Service Standard)\n-\tProcess Re-engineering: provide process mapping, HEAT mapping of processes to identify efficiencies and alignment to improve optimisation within programme delivery. This could augment aspects of routine business analysis and process redesign delivery or in one-off reviews and production of materials to support Programmes with immediate milestones. (Skills and expertise in business analysis, process mapping and re-design for organisations)\n-\tCapability Mapping: business capability mapping to inform service and user centred design at an organisational and programme level to maximise programme delivery priorities, outcomes and business change aspirations. (Skills and expertise in business capability mapping for programmes)\nOperating Model / Business Change\n-\tOperating Model: develop Target Operating Models for key programmes to underpin the delivery of NRS strategic objectives and portfolio and their target benefits. (Skills and expertise in operating model development for operational and large scale logistical service delivery)\n-\tBusiness Change: deliver a controlled business change approach to operational and digital transition and delivery, critical to ensuring we maximise opportunities and re-usability of NRS Programme investment. This would include work to augment existing operational and business change functions, potentially in routine delivery and also in one-off reviews and production of materials to support Programmes with immediate milestones. (Skills and expertise in change management).",
        "awardCriteria": {
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    "title": "Provision of Programme and Digital Services Delivery Provider(s)",
    "status": "complete",
    "coveredBy": [
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    "legalBasis": {
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  },
  "parties": [
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        "locality": "Edinburgh",
        "postalCode": "EH1 3YY",
        "countryName": "United Kingdom",
        "streetAddress": "General Register House, 3 Princes Street"
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      "details": {
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        "locality": "London",
        "postalCode": "EC4A 3BZ",
        "countryName": "United Kingdom",
        "streetAddress": "2, NEW STREET SQUARE"
      },
      "details": {
        "url": "http://www.deloitte.com",
        "scale": "large"
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      "identifier": {
        "legalName": "Deloitte LLP"
      },
      "contactPoint": {
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      "name": "Edinburgh Sheriff Court",
      "roles": [
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      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "Sheriff Court House, 27 Chambers Street"
      },
      "details": {
        "url": "https://scotscourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court"
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      "identifier": {
        "legalName": "Edinburgh Sheriff Court"
      },
      "contactPoint": {
        "email": "Enquiries@scotcourts.gov.uk",
        "telephone": "+44 1312252525"
      }
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  ],
  "language": "en",
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      "id": "043678-2025-1",
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      "value": {
        "amount": 6000000,
        "currency": "GBP"
      },
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      "awardID": "043678-2025-1",
      "dateSigned": "2025-07-17T00:00:00+01:00"
    }
  ],
  "description": "A contract value of 6,000,000 GBP has been stated in this notice, as portal restrictions only allow a single value to be stated. It should be noted that the advertised contract value was up to 5,000,000 GBP to 6,000,000 GBP. Work packages will be let through this contract on an as required basis and as such the stated contract value may not be fully realised.\nThis contract delivers Community Benefits, for every 1,000,000 GBP spend a minimum of 50 points must be delivered on an annual basis. In the first year this will consist of 2x New Entrant Job (40 points) and 2x Education Support Initiatives (10 points) in the first year.\n(SC Ref:805519)",
  "initiationType": "tender"
}
29 Jul 2025 · 043677-2025 · award, contract
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        "measure": "smeBids",
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      },
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        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
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  "awards": [
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      "id": "043677-2025-1",
      "title": "Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support",
      "status": "active",
      "suppliers": [
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  "tender": {
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        "id": "1",
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}