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AwardedFind a Tender · award

Provision of Primary Care Networks (PCN) Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire Integrated Care Board (ICB)

Buyer: NHS Herefordshire and Worcestershire Integrated Care Board →

BuyerNHS Herefordshire and Worcestershire Integrated Care Board
StatusAwarded
DeadlineNot published
ValueValue not published
Published11 May 2026

What is being bought

This is a Contract Award Notice pursuant to Regulation 7 of the Health Care Services (Provider Selection Regime) Regulations 2023 for the provision of PCN Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire ICB. A PSR Direct Award A Process is being followed under the above-named regulations. Direct Award Process A applies when there is an existing provider (or group of providers) of the health care services to which the proposed contracting arrangements relate, and the ICB is satisfied that the health care services to which the proposed contracting arrangements relate are capable of being provided only by the existing provider (or group of providers) due to the nature of the health care services. The ICB believes that Direct Award Process A can apply on the occasions when it requires the Herefordshire and Worcestershire GP practices to undertake additional work for their patient populations. The GP Practices are in effect the only providers who are able to deliver this work due to the nature of the health care services. There are no realistic alternatives to the existing providers. The providers are satisfying the current contract and will likely satisfy the new, non-significantly changed contracts. The contract period is 1st April 2026 to 31st March 2027. The total value is £2,255,000.00 (exc VAT) (plus inflationary uplift once confirmed).

Delivery location

UKG11 · UKG12

Categories

Health and social work services 85000000Health services 85100000

Lot details

Lot 1

The PCN Neighbourhood Surge Hubs service, previously contracted under different local service naming arrangements, have been in place since July 2023. The service has provided additional General Practice capacity delivered at scale to support timely access for patients and contributing to the resilience of core General Practice and the wider urgent care system in Herefordshire and Worcestershire. The current contract period expired on 31 March 2026. The proposed contract will continue the existing service model from 1st April 2026 for 12 months, until 31st March 2027, operating as PCN Neighbourhood Surge Hubs. The proposed contract is not significantly different from the existing agreement and does not meet the threshold for a considerable change under the Health Care Services (Provider Selection Regime) Regulations 2023. The service specification, delivery model, and contractual risk profile remain materially unchanged. Delivery of the service is limited to providers that hold a General Medical Services contract and participate in the PCN Enhanced Access Directed Enhanced Service. On this basis, the ICB is satisfied that the existing providers are the only providers capable of delivering the service to the required scale, scope and level of integration. The contract is therefore being awarded under Direct Award A of the Provider Selection Regime (pursuant to Regulation 7). The ICB has satisfied itself that it can demonstrate that PSR Direct Award Process A is the most applicable procurement route under PSR, as it meets the above circumstances with the following justification: i. GPs via their GMS National Contract (i.e., at Section 8) with NHS England are required to provide a range of appointments (consultations) to their patients who are (i) Ill with conditions from which recovery is generally expected (ii) Terminally ill or (iii) Suffering from chronic disease. ii. The above are defined in the GMS National Contract as "essential services" and are to be provided in General Practice core hours. All practices must provide essential services. The Enhanced Access to General Practice Services Directed Enhanced Service (DES) (which can only be commissioned from practices working at scale as a Primary Care Network enables a blend of appointment modes, including digital/remote options for delivering routine services. These appointments are normally outside of core hours including weekends; a proportion can be delivered during core hours if agreed by the ICB. iii. The continuation of providing GP appointments over and above GMS contractual requirements and the DES as commissioned previously by the ICB through the Clinical Excellence and Investment Framework (CEIF) local contract is now needed as an addendum to the GMS contract (e.g. a LES) and\or the PCN Enhanced Access DES (or termed as DES Plus). iv. In order to provide GP appointments to residents to Herefordshire and Worcestershire patients there needs to be access to the GP clinical system to access clinical notes, and access to the existing GP practice appointment books to book patients into the service. There are no alternative providers who, to continue providing more GP appointments, can hold both the: (i) National GMS contract (ii) PCN Enhanced DES. Additional information: This is a Provider Selection Regime (PSR) Contract Award Notice pursuant to Regulation 7 (Direct Award Process A) of the PSR Regulations. The awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or Procurement Act (PA 2023) 2023 do not apply this award.

Statuscancelled

Award criteria
No realistic alternative provider — 100

What is included

ItemCategoryQuantity
1Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8518,5571 median · 30.4 average (8,809 of 18,557 with a bid count)2 average (9,782 of 18,557 with named award suppliers)10 comparable price pairs
Same buyer221 median · 2.3 average (12 of 22 with a bid count)1.2 average (18 of 22 with named award suppliers)Not published
Delivery region: UKG11411 median · 10.8 average (24 of 41 with a bid count)5.6 average (27 of 41 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a Provider Selection Regime (PSR) Contract Award Notice for PSR Direct Award Process A. The awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or PA 2023 do not apply this award. This contract has now been formally awarded. The decision to award was formally approved by voting members at the Herefordshire & Worcestershire ICB Strategic Commissioning Committee meeting on 4th March 2026. There were no conflicts of interest recorded for any voting members of the committee.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

042820-2026-1

Statusactive
Value£2,255,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-069548
Latest release ID042820-2026
Latest release timestampMon May 11 2026 08:44:24 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
11 May 2026award, contract042820-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "042820-2026",
  "tag": [
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    "contract"
  ],
  "bids": {
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  "date": "2026-05-11T09:44:24+01:00",
  "ocid": "ocds-h6vhtk-069548",
  "buyer": {
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    "name": "NHS Herefordshire and Worcestershire Integrated Care Board"
  },
  "awards": [
    {
      "id": "042820-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-181601",
          "name": "Please see Section VI"
        }
      ],
      "relatedLots": [
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  "tender": {
    "id": "ocds-h6vhtk-069548",
    "lots": [
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        "status": "cancelled",
        "hasOptions": false,
        "description": "The PCN Neighbourhood Surge Hubs service, previously contracted under different local service naming arrangements, have been in place since July 2023.  The service has provided additional General Practice capacity delivered at scale to support timely access for patients and contributing to the resilience of core General Practice and the wider urgent care system in Herefordshire and Worcestershire.\nThe current contract period expired on 31 March 2026. The proposed contract will continue the existing service model from 1st April 2026 for 12 months, until 31st March 2027, operating as PCN Neighbourhood Surge Hubs.\nThe proposed contract is not significantly different from the existing agreement and does not meet the threshold for a considerable change under the Health Care Services (Provider Selection Regime) Regulations 2023. The service specification, delivery model, and contractual risk profile remain materially unchanged.\nDelivery of the service is limited to providers that hold a General Medical Services contract and participate in the PCN Enhanced Access Directed Enhanced Service. On this basis, the ICB is satisfied that the existing providers are the only providers capable of delivering the service to the required scale, scope and level of integration. The contract is therefore being awarded under Direct Award A of the Provider Selection Regime (pursuant to Regulation 7).\nThe ICB has satisfied itself that it can demonstrate that PSR Direct Award Process A is the most applicable procurement route under PSR, as it meets the above circumstances with the following justification:\ni. GPs via their GMS National Contract (i.e., at Section 8) with NHS England are required to provide a range of appointments (consultations) to their patients who are (i) Ill with conditions from which recovery is generally expected (ii) Terminally ill or (iii) Suffering from chronic disease.\nii. The above are defined in the GMS National Contract as \"essential services\" and are to be provided in General Practice core hours. All practices must provide essential services.  The Enhanced Access to General Practice Services Directed Enhanced Service (DES) (which can only be commissioned from practices working at scale as a Primary Care Network enables a blend of appointment modes, including digital/remote options for delivering routine services. These appointments are normally outside of core hours including weekends; a proportion can be delivered during core hours if agreed by the ICB.\niii.  The continuation of providing GP appointments over and above GMS contractual requirements and the DES as commissioned previously by the ICB through the Clinical Excellence and Investment Framework (CEIF) local contract is now needed as an addendum\nto the GMS contract (e.g. a LES) and\\or the PCN Enhanced Access DES (or termed as DES Plus).\niv. In order to provide GP appointments to residents to Herefordshire and Worcestershire patients there needs to be access to the GP clinical system to access clinical notes, and access to the existing GP practice appointment books to book patients into the service. There are no alternative providers who, to continue providing more GP appointments, can hold both the:\n(i) National GMS contract\n(ii) PCN Enhanced DES. Additional information: This is a Provider Selection Regime (PSR) Contract Award Notice pursuant to Regulation 7 (Direct Award Process A) of the PSR Regulations.  \nThe awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023.  \nFor the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or Procurement Act (PA 2023) 2023 do not apply this award.",
        "awardCriteria": {
          "criteria": [
            {
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              "type": "cost",
              "description": "100"
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    "items": [
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        "deliveryLocation": {
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        },
        "deliveryAddresses": [
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          {
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        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Provision of Primary Care Networks (PCN) Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire Integrated Care Board (ICB)",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This is a Contract Award Notice pursuant to Regulation 7 of the Health Care Services (Provider Selection Regime) Regulations 2023 for the provision of PCN Neighbourhood Surge Hubs for NHS Herefordshire and Worcestershire ICB.  A PSR Direct Award A Process is being followed under the above-named regulations.\nDirect Award Process A applies when there is an existing provider (or group of providers) of the health care services to which the proposed contracting arrangements relate, and the ICB is satisfied that the health care services to which the proposed contracting arrangements relate are capable of being provided only by the existing provider (or group of providers) due to the nature of the health care services.\nThe ICB believes that Direct Award Process A can apply on the occasions when it requires the Herefordshire and Worcestershire GP practices to undertake additional work for their patient populations.  The GP Practices are in effect the only providers who are able to deliver this work due to the nature of the health care services.  There are no realistic alternatives to the existing providers.  The providers are satisfying the current contract and will likely satisfy the new, non-significantly changed contracts.\nThe contract period is 1st April 2026 to 31st March 2027.  The total value is £2,255,000.00 (exc VAT) (plus inflationary uplift once confirmed).",
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) Contract Award Notice for PSR Direct Award Process A.  The awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023.  For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or PA 2023 do not apply this award.  This contract has now been formally awarded. \nThe decision to award was formally approved by voting members at the Herefordshire & Worcestershire ICB Strategic Commissioning Committee meeting on 4th March 2026.  There were no conflicts of interest recorded for any voting members of the committee.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-78244",
      "name": "NHS Herefordshire and Worcestershire Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG12",
        "locality": "Worcester",
        "postalCode": "WR3 7NS",
        "countryName": "United Kingdom",
        "streetAddress": "Kirkham House, John Comyn Drive, Perdiswell"
      },
      "details": {
        "url": "https://herefordshireandworcestershire.icb.nhs.uk/",
        "classifications": [
          {
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          {
            "id": "07",
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      },
      "identifier": {
        "legalName": "NHS Herefordshire and Worcestershire Integrated Care Board",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Lyle Lloyd, MCIPS, Senior Procurement Officer",
        "email": "hwicb.corpgov@nhs.net"
      }
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    {
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      "roles": [
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      "address": {
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        "locality": "Herefordshire and Worcesterhsire",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Please see Section VI",
        "noIdentifierRationale": "notOnAnyRegister"
      }
    },
    {
      "id": "GB-FTS-63056",
      "name": "NHS Herefordshire and Worcestershire Integrated Care Board",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Worcester",
        "postalCode": "WR3 7NS",
        "countryName": "United Kingdom",
        "streetAddress": "The Coach House, John Comyn Drive, Perdiswell,"
      },
      "identifier": {
        "legalName": "NHS Herefordshire and Worcestershire Integrated Care Board"
      }
    }
  ],
  "language": "en",
  "contracts": [
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      "id": "042820-2026-1",
      "value": {
        "amount": 2255000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "042820-2026-1",
      "dateSigned": "2026-03-04T00:00:00Z"
    }
  ],
  "description": "Name and address of the contractors:\nHerefordshire:\nTaurus Healthcare Ltd. Herefordshire General Practice\nNelson House, Hereford, HR4 0DG\nWorcestershire:\nWyre Forest Health Partnership\nDog Lane, Bewdley DY12 2EF\nWyre Forest Network of Independent Practices\nNorthumberland House Surgery, Hume Street Medical Centre, Hume Street, Kidderminster  DY11 6SF\nNightingales PCN\nWinyates Health Centre, Winyates Centre, Redditch. B98 0NR\nBromsgrove & District PCN\nBHI Parkside, Stourbridge Road, Bromsgrove B61 0AZ\nKingfisher PCN\nHillview Medical Centre, 60 Bromsgrove Road, Redditch B97 4RN\nMalvern Town PCN\nMalvern Health Centre, 300 Pickersleigh Road, Malvern WR14 2GP\nPershore & Upton PCN\nPershore Medical Practice, Queen Elizabeth House, Queen Elizabeth Drive, Pershore WR10 1PX\nVale of Evesham PCN\nMerstow Green Medical Practice, Abbey Lane, Evesham WR11 4BS\nDroitwich, Ombersley & The Rurals PCN\nOmbersley Medical Centre, Main Road, Ombersley, Droitwich WR9 0EL\nWorcester City PCN\nSt John's House Medical Centre, 299 Bromyard Road, Worcester WR2 5FB",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
11 May 2026 · 042820-2026 · award, contract
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        "description": "The PCN Neighbourhood Surge Hubs service, previously contracted under different local service naming arrangements, have been in place since July 2023.  The service has provided additional General Practice capacity delivered at scale to support timely access for patients and contributing to the resilience of core General Practice and the wider urgent care system in Herefordshire and Worcestershire.\nThe current contract period expired on 31 March 2026. The proposed contract will continue the existing service model from 1st April 2026 for 12 months, until 31st March 2027, operating as PCN Neighbourhood Surge Hubs.\nThe proposed contract is not significantly different from the existing agreement and does not meet the threshold for a considerable change under the Health Care Services (Provider Selection Regime) Regulations 2023. The service specification, delivery model, and contractual risk profile remain materially unchanged.\nDelivery of the service is limited to providers that hold a General Medical Services contract and participate in the PCN Enhanced Access Directed Enhanced Service. On this basis, the ICB is satisfied that the existing providers are the only providers capable of delivering the service to the required scale, scope and level of integration. The contract is therefore being awarded under Direct Award A of the Provider Selection Regime (pursuant to Regulation 7).\nThe ICB has satisfied itself that it can demonstrate that PSR Direct Award Process A is the most applicable procurement route under PSR, as it meets the above circumstances with the following justification:\ni. GPs via their GMS National Contract (i.e., at Section 8) with NHS England are required to provide a range of appointments (consultations) to their patients who are (i) Ill with conditions from which recovery is generally expected (ii) Terminally ill or (iii) Suffering from chronic disease.\nii. The above are defined in the GMS National Contract as \"essential services\" and are to be provided in General Practice core hours. All practices must provide essential services.  The Enhanced Access to General Practice Services Directed Enhanced Service (DES) (which can only be commissioned from practices working at scale as a Primary Care Network enables a blend of appointment modes, including digital/remote options for delivering routine services. These appointments are normally outside of core hours including weekends; a proportion can be delivered during core hours if agreed by the ICB.\niii.  The continuation of providing GP appointments over and above GMS contractual requirements and the DES as commissioned previously by the ICB through the Clinical Excellence and Investment Framework (CEIF) local contract is now needed as an addendum\nto the GMS contract (e.g. a LES) and\\or the PCN Enhanced Access DES (or termed as DES Plus).\niv. In order to provide GP appointments to residents to Herefordshire and Worcestershire patients there needs to be access to the GP clinical system to access clinical notes, and access to the existing GP practice appointment books to book patients into the service. There are no alternative providers who, to continue providing more GP appointments, can hold both the:\n(i) National GMS contract\n(ii) PCN Enhanced DES. Additional information: This is a Provider Selection Regime (PSR) Contract Award Notice pursuant to Regulation 7 (Direct Award Process A) of the PSR Regulations.  \nThe awarding of this contract is subject to the Health and Care Services (Provider Selection Regime) Regulations 2023.  \nFor the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or Procurement Act (PA 2023) 2023 do not apply this award.",
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    "procurementMethodRationaleClassifications": [
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        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
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        "countryName": "United Kingdom",
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      },
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        "locality": "Herefordshire and Worcesterhsire",
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        "scale": "large"
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      "identifier": {
        "legalName": "Please see Section VI",
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        "reviewBody"
      ],
      "address": {
        "locality": "Worcester",
        "postalCode": "WR3 7NS",
        "countryName": "United Kingdom",
        "streetAddress": "The Coach House, John Comyn Drive, Perdiswell,"
      },
      "identifier": {
        "legalName": "NHS Herefordshire and Worcestershire Integrated Care Board"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "042820-2026-1",
      "value": {
        "amount": 2255000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "042820-2026-1",
      "dateSigned": "2026-03-04T00:00:00Z"
    }
  ],
  "description": "Name and address of the contractors:\nHerefordshire:\nTaurus Healthcare Ltd. Herefordshire General Practice\nNelson House, Hereford, HR4 0DG\nWorcestershire:\nWyre Forest Health Partnership\nDog Lane, Bewdley DY12 2EF\nWyre Forest Network of Independent Practices\nNorthumberland House Surgery, Hume Street Medical Centre, Hume Street, Kidderminster  DY11 6SF\nNightingales PCN\nWinyates Health Centre, Winyates Centre, Redditch. B98 0NR\nBromsgrove & District PCN\nBHI Parkside, Stourbridge Road, Bromsgrove B61 0AZ\nKingfisher PCN\nHillview Medical Centre, 60 Bromsgrove Road, Redditch B97 4RN\nMalvern Town PCN\nMalvern Health Centre, 300 Pickersleigh Road, Malvern WR14 2GP\nPershore & Upton PCN\nPershore Medical Practice, Queen Elizabeth House, Queen Elizabeth Drive, Pershore WR10 1PX\nVale of Evesham PCN\nMerstow Green Medical Practice, Abbey Lane, Evesham WR11 4BS\nDroitwich, Ombersley & The Rurals PCN\nOmbersley Medical Centre, Main Road, Ombersley, Droitwich WR9 0EL\nWorcester City PCN\nSt John's House Medical Centre, 299 Bromyard Road, Worcester WR2 5FB",
  "initiationType": "tender"
}