Official UK procurement notice
Provision of Non-Medical Personal Help Services
Authority: University of Dundee (Education)
What is being bought3 lots · detail below
Published requirement descriptionThe Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.
CPV: Adult and other education services · Education and training services · Special education services · Supply services of personnel including temporary staff
How this framework works
From the published notice- Places
- up to 6 suppliers · 6 bids on the busiest of 2 lots (1.0 per place) · 2 appointed
Lots and requirements (3)Procurement structure
3 lots · all with a published value · same evaluation weights on every lotEvery one of these 3 lots carries the same published figure, £1,300,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition SupportCancelledceiling above
One-to-one Learning Support for students who disclose a disability or additional support need. This is intended to enable students to achieve on their course by providing a range of support such as: reading; notetaking; prompting; study skills; support in practical classes for those students who have a physical disability. The services required are not limited to those listed as the support needs in question subject to ongoing development.
Lot #2CSWs and BSL Interpretersceiling above
Communication Support Worker (Lot 2): To provide accurate interpretation for students using British Sign Language. To provide appropriate communication strategies to enable deaf students to integrate into their peer group and engage with their learning British Sign Language (BSL) Interpreter (Lot 2): To provide BSL Interpreting for students in and out with the classroom
Lot #3Autism Spectrum Condition SupportCancelledceiling above
Autism Spectrum Condition (ASC) Support (Lot 3): To support autistic students to stay focused and on task and develop learning strategies to reach their full potential
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Applying relevant experience to the delivery of this service: 20%
- Reporting, data transfer, relationships and delivering outcomes: 20%
- Job Descriptions and Fair Working Practices: 10%
- Payroll and invoice administration (3rd parties) – where applicable: 10%
- Service evaluation and feedback: 10%
- price: 25%
- Sustainability: 5%
Published award criteria (7)
- Applying relevant experience to the delivery of this service: 20
- Reporting, data transfer, relationships and delivering outcomes: 20
- Job Descriptions and Fair Working Practices: 10
- Service evaluation and feedback: 10
- Payroll and invoice administration (3rd parties) – where applicable: 10
- Sustainability: 5
- Price: 25
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
- “Provision of Non-Medical Personal Help Services” is a framework: the contest is a place on its panel, up to 6 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 30 Jan 2025, 08:56 GMT
- Last source update
- 28 Aug 2025, 12:24 BST
- Award evaluation window
- 28 Feb 2025 – …
- Authority reference
UoD-PF013-TC-2024- FTS notice number
2025/S 000-051929- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04d733Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (SC Ref:808557)
How it was run
Official notice- Appointment period ends
- 28 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 28 Feb 2025, 12:00 GMT
Timeline
28 Feb 2025 → 28 Aug 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown28 Feb 2025, 12:00 GMT
- Bids opened28 Feb 2025, 12:00 GMT
- Notice published28 Aug 2025, 12:24 BST
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete28 Aug 2025, 12:07 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £1,300,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Autism Spectrum Condition Support
- Signed
- 9 Jun 2025
- Value
- ceiling above
- Status
- active
All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support
- Signed
- 9 Jun 2025
- Value
- £13,000,000
- Status
- active
All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support
- Signed
- 9 Jun 2025
- Value
- ceiling above
- Status
- active
Autism Spectrum Condition Support
- Signed
- 9 Jun 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support | 5bids · 5 electronic · 5 from abroad | 4 | — | — |
| 3 · Autism Spectrum Condition Support | 6bids · 6 electronic · 6 from abroad | 5 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dundee Sheriff Court and Justice of the Peace CourtReview body
Framework contractors & participating bidders
2 commercial parties on the notice- Clear Links Support LtdFramework contractor
- YorLinc LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria