Find a TenderClosed
Published 7 Aug 2023, 10:09 BST

Official UK procurement notice

Provision of Market Research Services

Official notice

Authority: NORTHUMBRIAN WATER GROUP LIMITED

ServicesNegotiated procedure with prior call for competition
Budget not disclosedValue not published
Submissions closed 22 Aug 2023

What is being bought

Published requirement description

NWG relies on market research to establish a better understanding of its household and commercial customers that includes forecasting social marketing attitude, behavioural change trends and customer satisfaction.

NWGs Corporate Affairs team also depends on research to inform and evaluate its key projects that will support NWG to achieve its ambition of being the national leader in water and wastewater services.

Annual spend is in the region of £71,000 to £80,000 per year

The contract will be for a three-year contract with the option to extend for a further two years

The contract will start on 1st April 2024

CPV: Market research services

The lotProcurement structure

single lot · no lot value published
Lot #1
Extensions: The contract will be for 36 months with a further 24 month extension periodVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation3
  • Suitability

    As stated in the procurement documents

  • Economic & financial standing

    Selection criteria as stated in the procurement documents

  • Technical & professional ability

    Selection criteria as stated in the procurement documents

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
7 Aug 2023, 10:09 BST
Last source update
7 Aug 2023, 10:09 BST
Authority reference
NW2653
FTS notice number
2023/S 000-022874
Classification (CPV)
Market research services
Delivery area
North East (UKC)East of England (UKH14)
Official registry OCID
ocds-h6vhtk-03ed71 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Applicants are asked to note that this procurement process will be conducted electronically with all documents and communication being managed through the Northumbrian Water eSourcing Spend Management portal called 'Ariba'. Expressions of interest for this tender must be sent to the e-mail address [email protected] before the deadline date of 22nd August at 16:00. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is 4th September 2023 at 12 noon. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
22 Aug 2023, 16:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Aug 2023 → 1 Apr 2024 · 3 dates
  1. Notice published
    7 Aug 2023, 10:09 BST
  2. Submission deadline
    22 Aug 2023, 16:00 BST
  3. Bids must remain valid until
    1 Apr 2024, 23:59 BST

Contracting authority & participating public bodies

NORTHUMBRIAN WATER GROUP LIMITED

Contracting authorityWater GB-COH: 2366703 Northumbria House,Abbey Road, Pity Me, DURHAM, North East, DH15FJContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • TBCReview body TBC

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.