Provision of Insurance and Related Services to Connect Housing

Official notice

Authority: Connect Housing Association Limited (Housing)·On behalf of: YMCA Saint Pauls Group

12 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableMax 11 lots per supplier

Sectors: Financial and insurance services (66) Delivery: UK

Published estimate£1,390,000total for 12 lots · £1,390,000 inc. VAT

Submissions closed 21 Apr 2026awarded 26 Aug 2026

Awarded to Marsh Ltd +3 more12 awards

Contract term 3 yrsends 13 Sept 2029 · up to 13 Sept 2031 with extensions · starts 13 Sept 2026

What is being bought12 lots · detail below

Published requirement description

Connect Housing are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks.

The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident and employment practices liability. This list is to be decided at the sole discretion of Connect Housing.

Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of ‘BBB’ from standard and poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee.

Suppliers will be assessed but not limited to the following high level criterion:

The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options
A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers
The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose

How the procedure runs: The procedure will consist of a multi stage procurement, covering a conditions of participation stage and three stages contained within the tendering period, allowing for shortlisting of suppliers at each round. The high level weightings apportioned to this procurement consists of 50% Cost / 50% Quality.

CPV: Insurance claims adjustment services · Insurance services · Liability insurance services · Professional liability insurance services · Risk management insurance services

Lots and requirements (12)Procurement structure

12 lots · all with a published value (£1,390,000 together) · win at most 11 of them · same evaluation weights on every lot

Lot #1Insurance and related services for Property, legal liability and other general (non-life) insurableAwardedRenewal 3 yrsSMEPublished value£1,000,000

A programme of General (non-life) insurance and related services for Connect Housing. The programme will require Insurance and related services for risks that may include but not be limited to: Property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, drone, employment practices liability. This list is to be decided at the sole discretion of Connect Housing.

Contract period: 13 Sept 2026 – 13 Sept 2029 (3 yrs) · up to 13 Sept 2031 with extensionsValue: £1,000,000 exc. VAT · £1,000,000 inc. VAT