Find a TenderAwardedContract details notice

Published 23 Dec 2025, 19:38 GMT

Official UK procurement notice

CVB-FTS-61632 - PROVISION OF HOSTING,SUPPORT,DESIGN AND DEVELOPMENT OF LLAIS WEBSITE

Procurement agent: Citizen Voice Body for Health and Social Care (Llais)·On behalf of: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

ServicesOpen procedureAbove thresholdSME suitable

Sectors: IT Services & Software (72) Delivery: UKWales (UKL)

Published estimate£150,000≈ £50k / year · £180,000 inc. VAT38.7% below published estimate

Submissions closed 19 Jan 2026awarded 9 Feb 2026

Awarded to Civic Computing

Contract term 3 yrsends 2 Feb 2029 · up to 2 Feb 2031 with extensions · starts 3 Feb 2026

What is being bought

Published requirement description

Provision of hosting, support, design and development for Llais website. The contract will run for three years and may be renewed for up to two further one-year periods.

No preliminary market engagement: Time restrictions due to late funding received

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsSMEPublished value£150,000

Contract period: 3 Feb 2026 – 2 Feb 2029 (3 yrs) · up to 2 Feb 2031 with extensionsValue: £150,000 exc. VAT · £180,000 inc. VAT

Delivery: WalesEligibility: SME eligible

Extensions: 2 x 12 month extension options

72000000 IT services: consulting, software development, Internet and support

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
As per tender docs - search itt-122245 on E tender Wales
Technical & professional ability
As per tender docs - search itt-122245 on E tender Wales

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Price: 10%

Published sub-criteria (2)

Technical: 90%
Commercial: 10%

Published award criteria (2)

Technical : Technical requirements as per specification
Commercial : Proposal

Conditions of participation2

Economic & financial standing
As per tender docs - search itt-122245 on E tender Wales
Technical & professional ability
As per tender docs - search itt-122245 on E tender Wales

What this means for your bid

Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 23 Dec 2025, 19:38 GMT
Last source update: 27 Mar 2026, 17:17 GMT
Award evaluation window: Submission end – 30 Jan 2026
Authority reference: CVB-FTS-61632
FTS notice number: 2025/S 000-086032
Latest notice: Contract details notice (UK7)
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UKWales (UKL)
Official registry OCID: ocds-h6vhtk-05fd06 Find a Tender
Contract terms summary: 30 Days

How it was run

Official notice

Run through: Sell2Wales · Who buys & how to bid on Sell2Wales

Supplier login requiredElectronic submission allowedLanguage: EN, CY

Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer

Submission deadline: 19 Jan 2026, 12:00 GMT
Clarification deadline: 16 Jan 2026, 12:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en, cy

Detailed submission instructions & authority contactsFrom official release

etenderwales.ukp.app.jaggaer.com/web/login.shtml ↗

Timeline

23 Dec 2025 → 27 Mar 2026 · 7 dates

Tender notice published296 days ago
23 Dec 2025, 19:38 GMT
Clarification questions by273 days ago
16 Jan 2026, 12:00 GMT
Submission deadline270 days ago
19 Jan 2026, 12:00 GMT
Award decision expected by258 days ago
30 Jan 2026, 23:59 GMT
Contract starts255 days ago
3 Feb 2026
Assessment summaries sent249 days ago
9 Feb 2026
Latest notice published202 days ago
27 Mar 2026, 17:17 GMT

Notice history

6 events · 4 releases on Find a Tender · since 23 Dec 2025

Tender notice published
23 Dec 2025, 19:38 GMT
UK4
Tender notice published
2 Jan 2026, 14:58 GMT
UK4
Contract award notice published
9 Feb 2026, 19:25 GMT
UK6
Status changed to complete
9 Feb 2026, 19:25 GMT
Contract signature expected
19 Feb 2026, 23:59 GMT
scheduled
Contract details notice published
27 Mar 2026, 17:17 GMT
UK7

Published amendments (1)

Change of itt code

Routine re-releases (4)

2025-12: 1 release · 23 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £92,0001 award exc. VAT

Bids received 2020 from SMEs

Contracts signed 1latest 28 Feb 2026

Awarded to	Value	Date	Status
Civic ComputingSME20 Feb 2026 – 19 Feb 2029 · up to 19 Feb 2031Extensions: 2 x 12 month optional extensions	£92,000	9 Feb 2026	Awarded

Contracts

PROVISION OF HOSTING,SUPPORT, DESIGN AND DEVELOPMENT OF LLAIS WEBSITE · Civic ComputingSME
Signed
28 Feb 2026
Value
£92,500
Period
28 Feb 2026 – 27 Feb 2029 · up to 27 Feb 2031 with extensions
Status
active
Extensions
2 x 12 month extensions
No agreed KPIs: Not Applicable

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
20final-stage tenders	20	0	—

Contracting authority & participating public bodies

3 public bodies on the notice

Citizen Voice Body for Health and Social Care (Llais)

Procurement agentPublic authority - central governmentWelsh devolved regulations apply GB-NHS: C9Q8S Crown Buildings,Cathays Park, Cardiff, Wales, CF10 3NQContact name, email

Clients of the procurement agent

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Beneficiary authority
NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)Procuring entityProcurement LeadGB-NHS: RQFGB-PPON: PXWV-6492-CGMN Cardiff , WalesContact name, email

Bidders & participating suppliers

1 commercial party on the notice

CIVIC Awarded supplierGB-PPON: PGGB-2753-ZCBL 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AXContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Bidding documents and specifications tenderBidding documents and specificationsAccess to tender pack is via E-Tender Wales - itt_122245
Technical specifications tenderTechnical specificationsResponse pack available via E-Tender Wales

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender27 Mar 2026, 17:17 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender9 Feb 2026, 19:25 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender2 Jan 2026, 14:58 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender23 Dec 2025, 19:38 GMT